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You Can Avoid Home Damage Due to Heavy Rains | SERVPRO® of Alamo Heights

4/5/2021 (Permalink)

bright blue rain splashing into a pool of water If you need help dealing with any damage caused by water, contact SERVPRO of Alamo Heights today.

Water can damage your home in a wide variety of ways. And if you’re like most homeowners, you have a few of the most common ways at the top of your mental list. That might include problems like a flash flood or a burst pipe.

But heavy rains, which are common in many places during the spring, are a significant cause of water damage. This is especially true if there are home maintenance issues that go unaddressed over time.

It’s not possible to prevent every type of water damage your home could suffer. But there is a lot you can do regarding maintaining your home that will help ensure it’s not vulnerable to damage caused by heavy rains.

Preparing Your Home and Family for Wet Weather

Our staff includes a dedicated team of water damage experts, so we have valuable insights into how you can protect your home from suffering water damage now and in the future. The good news is that basic home maintenance can help you stay safe from water damage.

Learn how your yard drains. Knowing how your yard drains is vital to protecting your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Invest in helpful landscaping. Many people don’t realize that the right landscaping at your home can make a big difference when it comes to preventing water damage. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

Consider sealing your roof. Sealing your roof can help protect your home from wind and water damage. In fact, experts estimate that almost 95% of water damage is caused by water seeping through gaps in your roof and shingles can be prevented with this step.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Help and Advice for Business Owners Dealing With a Crisis | SERVPRO® of Alamo Heights

3/24/2021 (Permalink)

a crew of SERVPRO employees in PPE gear walking inside commercial building If you need cleaning assistance at your business, we’re here. Contact SERVPRO of Alamo Heights to learn more.

How much work have you put into doing your Poteet small business a success? If you’re like most business owners, the answer is “a lot.”

And that’s to be expected. After all, no one cares as much about your dream of owning a small business as you do. It’s your idea, your leadership and your savvy that have made your business a success so far. You’ve done everything you can to ensure you operate a successful business and your family has a proud legacy.

But the ongoing COVID-19 pandemic has made many business owners rethink how they operate. Whether that means you’re all now working remotely and offering services online, or you switched from a dine-in hot spot to a local takeout favorite, totally depends on your business.

Though many businesses in the area have already opened back up, it’s still difficult to navigate the waters of running a business during the pandemic. You’ll want to ensure your space is safe for your customers and employees, and you’ll want to tweak your business model to meet changing needs and desires.

Resources for You

Luckily, everyone else in the community (and across the country) is rooting for you to succeed, too. You can find great tools to help you learn more about available business loans and tips, advice and more from trusted local and national resources.

You’ll want to ensure your space is clean, too. That’s where your local SERVPRO team comes in.

We’re available at any time to help you get your business “Certified: SERVPRO Cleaned.” That means a team of experts will use the latest technology to ensure your business is safe for everyone.

Here’s how we do it:

First, we’ll consult with you about your needs.

Then we’ll clean your space—really clean it. Our teams use proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

Finally, our teams certify your space. That means you can rest assured that you’re ready to be open for business.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Prepare Your Home for Spring Storm Risks | SERVPRO® of Alamo Heights

3/4/2021 (Permalink)

heavy rain coming down from dark clouds If you experience any property damage from spring storms, contact SERVPRO of Alamo Heights.

Spring is finally coming to Texas.

It’s March now, and many of us are excited about the prospect of better weather, longer days and starting to enjoy more time outdoors grilling, gardening or just taking a walk in the fresh air.

Maybe you’re planning some home improvement projects, too. If that’s the case, it’s definitely worth considering adding some DIY projects that will protect your home from one of spring’s biggest weather threats—severe thunderstorms.

There’s nothing you can do to stop storms from hitting your community. But you can take steps to protect your home from these dangers. Here’s what you should consider.

Get Your Home Ready for Spring Storms

Here are some things to add to your seasonal to-do list:

Clean your home’s gutters. We talk about this step frequently in our home maintenance guidance, and there’s a good reason for that. Clean, clear gutters are an excellent way to keep water around your home flowing the right way, instead of causing water damage.

Examine your roof. You don’t want to discover there’s a problem with your roof after a heavy rainstorm. Instead, you’ll want to be sure your roof is in good shape if a storm starts hitting. Check for things like missing shingles and signs of leaks. Repair them.

Check your home’s sump pump for issues. You don’t want to find out there’s a problem with your sump pump when it rains. Instead, check it now for issues.

Examine your home’s exterior. Don’t let problems with overhanging tree limbs or loose items like patio furniture become a problem during storms. Instead, cut any tree limbs that hang over your roof or garage and secure things you can.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Do You Know the First Thing You Should Do If Your San Antonio Business Is Damaged? | SERVPRO® of Alamo Heights

2/23/2021 (Permalink)

SERVPRO employee wearing black shirt reviewing restoration plans on tablet SERVPRO of Alamo knows the commercial restoration process inside and out. Here are some of our best tips in choosing the right restoration company.

If business owners learned anything from 2020, it’s that nothing is predictable—and sometimes things can happen that completely shift your business and your life.

In our case, recently, it was the worldwide impact of the COVID-19 pandemic. But it can happen on a smaller scale, to a state, a community, a home or a business. Conscientious business owners likely already have a solid disaster plan and work with their employees to ensure they understand all the moving parts.

Still, it’s one thing to have a plan in place and another to see a disaster scenario unfold in your own life and business. When that happens, it can be challenging to know what to do, even if your plan is in place.

We work with business owners all the time, so we know what it takes to get your business up and running again. Here’s some of the best advice we can give business owners facing a restoration scenario.

Take the First Step

Here’s what you need to do if a disaster (like a storm, flood or fire) impacts your business:

Work your disaster plan. If you have a disaster plan in place, the first thing you need to do is implement it. Depending on your business, that might even include moving to a backup location and checking in on your employees.

Document everything. Your insurance company will want photographs and documentation of what was lost and damaged. Take them before the cleanup process starts.

Reach out to your insurance company. Your insurance company will work with you and help you throughout the process.

Stay in touch. There are a lot of people who can be impacted by your business. You’ll want to be in touch with your suppliers, your employees, your customers and your community. Social media can be an excellent tool for the wider community, but consider reaching out personally to your employees and your customers.

Take care of your needs. Going through disaster recovery is stressful. Please choose the best partners to guide you through it, and be sure you’re taking steps to manage your stress and care for yourself and your family.

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Local Experts Are in Your Corner When You Need Home Restoration | SERVPRO® of Alamo Heights

2/8/2021 (Permalink)

black glasses and pen sitting on top of white insurance policy If your home is damaged due to a disaster, Contact SERVPRO of Alamo Heights. From start to finish, we will be here to help.

Every homeowner who files an insurance claim for home repair and restoration in 2021 will have one thing in common. What is it? The sooner they can get the repair process started, the better the outcome is likely to be.

Homeowners' insurance claims vary widely in type and severity. Sometimes they’re from severe weather issues, like wind, hail and rain. They can also be caused by home accidents and appliance malfunctions.

The level of damage can vary, too. Sometimes homeowners need help repairing basement water damage or repairing mold damage. In other cases, the repairs and restoration work needed is more extensive.

Why Timing Matters

So, you may be wondering why starting early to repair damage to your home is so important.

Some types of home damage only grow worse over time. And the process progresses faster than you might expect.

For example, water damage can cause wood to warp within days. And the smoke, soot and water damage resulting from a fire worsen over hours and days. You can even notice the first signs of mold within a few hours. The longer these problems persist, the more difficult it is to remediate and repair them.

Move Fast When You Need Home Restoration

Your local SERVPRO team understands why it’s so important to get your home restoration process moving quickly. We’re always prepared to help you when an emergency arises.

You can reach out to our team at any time when you need home restoration and repairs. We’ll answer 247 to help you get the process started. You can trust us to be here when you need our help.

Beyond speed, there are plenty of other reasons, so many residents trust us to do their restoration work.

Our technicians are educated experts. Our technicians are passionate about providing the best services and work possible. That means they’re consistently going through training and earning certifications. They bring that knowledge to work on your home.

Our teams use proven, leading-edge technology. We’re connected with a nationally known and trusted brand. That means we have access to some of the best restoration technology available today.

We are a local business. We are members of the local community. That means when you call us, you’re calling friends and neighbors who are ready and prepared to help you when you reach out.

If your home is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Your local resource for storm damage information | SERVPRO® of Alamo Heights

2/8/2021 (Permalink)

Whenever a storm event happens in Texas, SERVPRO® is Here to Help

From El Paso to Beaumont, SERVPRO® of Alamo Heights has all the experience and resources to help you get back to a preloss condition for all of your business and residential needs. 

When a catastrophic storm event such as a hurricane or a wildfire has damaged your property, it is advised to only return when authorities have deemed it safe. Whenever it is deemed safe, some authorities suggest to document the damages to your property and its contents. This helps in the process of restoring the property.

If you need information about local storm events please use the resources given by local government entities such as Bexar County Emergency Management

Plan for your emergencies before they happen with the SERVPRO Ready Plan app available on the Apple App Store and the Google Play Store or by calling SERVPRO® of Alamo Heights at 210-822-2063

Easy Steps You Can Take to Prevent Winter Fires at Your Poteet Home | SERVPRO® of Alamo Heights

1/22/2021 (Permalink)

large image of red, yellow and orange flames House fires tend to peak during the winter. SERVPRO of Alamo are available 24/7 in the event of an emergency.

More house fires happen during the winter months than at any other point during the year. There are various reasons for this, and they include everything from home heating mishaps to accidents that happen in the kitchen while you’re cooking up a big family meal.

House fires damage property, causing you to need fire and water damage restoration services to repair your home. But they can also cause injuries and deaths. Experts estimate that as many as 890 people die from house fires every year.

Of course, even homeowners who take necessary prevention steps aren’t always immune to the dangers fires can pose. But the good news is you can take small steps over the next few months that together make your fire risk much lower.

Fire Prevention Made Simple

Here are some steps experts recommend that can keep your home safer. Most of them are simple— and they can become a new, easy habit added to your daily routine.

Get your furnace checked. Even if your furnace seems to be working fine, it’s a good idea to have a professional check it for maintenance issues. For example, if your blades or vents are dirty and clogged, it can be a fire hazard.

Be careful with candle placement. Scented candles are a familiar winter comfort in many American homes. But if they’re left burning when you leave home or placed in a precarious spot, then they can be dangerous. Blow them out instead of leaving them burning. And never place them somewhere a child or pet can knock them over.

Don’t use extension cords for space heaters. The safest way to use these items is to plug them directly into the wall. If you need to rearrange your furniture a little, it’s a smart move and makes your home safer. Also, make sure your space heater is clear on all sides.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

When your Alamo Heights business is damaged by fire, SERVPRO® of Alamo Heights is there | SERVPRO® of Alamo Heights

1/13/2021 (Permalink)

Cleaning your business: Property and Contents

When fire hits your business, it can conjure ideas of lost revenue from destroyed merchandise, time away from your location, all which halt revenue for your San Antonio business. When your livelihood is on the line, it is important to take quick action to stop further damage. A fire can be particularly devastating to any resell shop or other  because of the unique nature of the merchandise. Ornate wooden furniture, upholstered seating, exquisitely crafted set pieces, and books are vulnerable to retaining odor because of not only their age but because they are made of porous materials. It is crucial to get valuable items out of the affected environment as quickly and carefully as possible.

If you would like to learn more about how we perform our content cleaning or if you would like to schedule an ERP planning session, please give us a call at 210-822-2063 or by emailing us at

When to Call a Water Restoration Professional for Your Terrell Hills Home | SERVPRO® of Alamo Heights

1/7/2021 (Permalink)

white wall with water damage spots and peeling paint Do you have any water damage to your walls or ceiling? Contact SERVPRO of Alamo, we will help guide you through the restoration process.

Water damage claims are among the most common ones filed by homeowners every year. And they’re a growing number of claims. Industry experts explain that the number of fire damage claims have been dropping over recent years, but the number of claims for water damage has risen steadily.

If you’re an Alamo Heights area homeowner, you may be wondering when you could need water damage restoration help.

Sometimes a leak from the dishwasher cable or refrigerator, if caught early, can be cleaned up with old towels or a mop. But in other cases, you may need professional help to set your home back to its original state and prevent further damage to your property.

Signs to Look for When Dealing With Water Damage

Here’s what you might notice when you’re dealing with water damage that needs remediation by professionals:

You notice signs of mold. Does your home have a musty odor? That can be among the first signs of mold damage, meaning if you notice that scent, it’s time to call in a professional to help you deal with remediation issues.

Your floorboards or furniture are starting to warp. Damaged wood will start to warp within days. If that happens in your home, it’s best to start seeking help from professionals who can help you restore your home. This type of damage only gets worse over time.

You notice issues with the windows or walls in your home. Like your floors, your window panes and walls can start to warp if the water damage is severe enough. Depending on how severe your water issues are, this can be a sign of a major issue. That means it’s imperative if you notice these signs to get remediation help very soon.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Commercial Water Loss in San Antonio | SERVPRO® of Alamo Heights

12/29/2020 (Permalink)

An office with filing cabinet and desk with partitions that has standing water on the carpeted flooring Water and office space don't mix very well

Time is of the essence when you have a large commercial water loss

When there was a large water loss at a local insurance agency and it's surrounding businesses in San Antonio, SERVPRO® of Alamo Heights answered the call.

Water mitigation needs quick action

That is why we always have crews ready to go to work at a moments notice. Our technicians were on site within an hour of receiving notice of the water damage. Firstly, they expertly extracted the water in the office building. The crew then used our state of the art monitoring systems to accurately place enough drying equipment in the affected areas to properly and evenly draw moisture from the affected materials.

If you have water damage from a water pipe leak or from faulty plumbing in your commercial business, please call us today!

SERVPRO® of Alamo Heights