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How You Can Increase Fire Safety in Your Home | SERVPRO® of Alamo Heights

9/7/2020 (Permalink)

white fire alarm being tested by a person If you experience any property damage due to a fire, we are here to help. Contact SERVPRO of Alamo to learn more.

Experiencing a house fire is something no one ever wants to go through, but unfortunately, it happens to many people every year. House fires can start and spread quickly—often in as little as 30 seconds and cause extreme devastation, but fortunately, many can be prevented by implementing a few fire safety tips around your household.

The best practice for fire safety is general prevention. Taking measures in your home to ensure a fire never starts is the best way to reduce your chances of ever having to deal with a fire or its complicated aftermath. Here are some tips for increasing fire safety in your household.

Tips for Increasing Household Fire Safety

Check your smoke detectors. Smoke detectors are the top safety measure for any home, and making sure that yours are operational is extremely important. Get in the habit of testing your smoke detectors on a monthly basis using their test button, and change the batteries whenever the unit begins to chirp.

Create a fire escape plan. Having a household fire escape plan is extremely important in case a fire does start and the smoke detectors sound. In many cases, you may only have two minutes to safely exit the home. Make sure every room has two accessible exits, that every family member knows what to do and that you have a designated meeting spot outside the home for once you all make it out safely.

Limit your fire risks. Limiting any risk of a fire is a great way to reduce the chances of one starting. Implementing simple safety tips such as never leaving the stove unattended, storing chemicals safely, keeping an eye on any candles or open flames and practicing smart electrical safety can go a long way in preventing any flames.

Keep a fire extinguisher handy. While you should only ever use a fire extinguisher if the fire is small and it is safe to do so, having one and knowing how to use it one can prevent a small incident from turning into a huge emergency. Keep a fire extinguisher in your kitchen and near any open flames and check it often to be sure it is still operational.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

Why Count on SERVPRO® When You Have Storm Damage? | SERVPRO® of Alamo Heights

8/27/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Alamo Heights to set up an appointment.

Sustaining storm damage to your home or commercial space can be a complicated endeavor. Not only is structural damage a possibility, but water and electrical damage are, too—and because there are so many unscrupulous restoration companies about after large storms, it can be difficult to know who you can trust during the aftermath.

Working with the right restoration company can make all the difference in your recovery process. As storms continue to get more severe and more expensive to recover from, knowing you are in good hands every step of the way is invaluable—which is why we are here to earn your trust.

Why You Should Count on Us to Handle Your Storm Damage

We are active in the community and in our industry. Many of the scams that pop up after a large storm or disaster involve companies that are not active in the area and not well-regarded in the restoration community, but with us, you never have to be concerned about that. We have been helping the community recover from disasters both large and small for many years, and we are proud of our reputation as an industry leader in restoration.

We have the resources to handle any size disaster. No matter how much of an area is impacted by a disaster when you receive your damage, you can count on us to handle it. Because we have a national network of SERVPRO® locations, we can call for backup resources when needed to ensure we can scale to provide everyone with exceptional service no matter the size of the storm.

We will respond to you quickly at any hour. We understand how devastating it is to discover you have damage to your property, which is why we always guarantee a quick response no matter when you call us. You will never have to wonder if we will return your message or show up on time—as soon as you call our 247 emergency line, we will begin assembling a team and dispatching them to you as quickly as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Why Count on SERVPRO® When You Have Storm Damage? | SERVPRO® of Alamo Heights

8/18/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Alamo Heights to set up an appointment.

Sustaining storm damage to your home or commercial space can be a complicated endeavor. Not only is structural damage a possibility, but water and electrical damage are, too—and because there are so many unscrupulous restoration companies about after large storms, it can be difficult to know who you can trust during the aftermath.

Working with the right restoration company can make all the difference in your recovery process. As storms continue to get more severe and more expensive to recover from, knowing you are in good hands every step of the way is invaluable—which is why we are here to earn your trust.

Why You Should Count on Us to Handle Your Storm Damage

We are active in the community and in our industry. Many of the scams that pop up after a large storm or disaster involve companies that are not active in the area and not well-regarded in the restoration community, but with us, you never have to be concerned about that. We have been helping the community recover from disasters both large and small for many years, and we are proud of our reputation as an industry leader in restoration.

We have the resources to handle any size disaster. No matter how much of an area is impacted by a disaster when you receive your damage, you can count on us to handle it. Because we have a national network of SERVPRO® locations, we can call for backup resources when needed to ensure we can scale to provide everyone with exceptional service no matter the size of the storm.

We will respond to you quickly at any hour. We understand how devastating it is to discover you have damage to your property, which is why we always guarantee a quick response no matter when you call us. You will never have to wonder if we will return your message or show up on time—as soon as you call our 247 emergency line, we will begin assembling a team and dispatching them to you as quickly as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

When You Least Expect it Water Damage May Occur

7/31/2020 (Permalink)

Water Running Through Garage SERVPRO of Alamo Heights is always available for our customers.

If you have ever opened your garage and saw water running out of your house, then you understand how nerve-wracking water damage can be.  SERVPRO of Alamo Heights is here to ensure that your home is properly, according to IICRC standards, mitigated to help alleviate your worries.  As a locally owned and operated business, SERVPRO of Alamo Heights understands the needs of our community and you can rest assured that we will be here for you anytime, day or night.  Beginning with mitigation and ending with reconstruction, SERVPRO of Alamo Heights will ensure that your home looks like "It Never Even Happened" at completion.  SERVPRO of Alamo Heights works with our customers to ensure that your concerns receive the utmost attention.  Call us today and see the SERVPRO of Alamo Heights difference.

Your Guide to Avoiding Grill Fires This Summer | SERVPRO® of Alamo Heights

7/25/2020 (Permalink)

a person grilling chicken and hot dogs on an outdoor grill SERVPRO of Alamo Heights are the fire restoration experts. To learn more give us a call or contact us online.

It is summertime, which means it is prime time to grill up everything, from meats to veggies to fruits for dessert. While grilling is a great way to get outdoors and keep your home’s kitchen cool, it is important to remember that grills still involve open flames, making them a big fire risk if you neglect to use them safely.

The U.S. Fire Administration estimates that there are over 5,500 grill fires annually, which cause millions in damage. Thankfully, with good grilling habits, you can significantly lower your risk of this happening.

Good Habits to Avoid Grill Fires

Create a safe zone around your grill. While it is certainly convenient to set your grill up on your deck, it may not be the safest place to plant your station. Grill flare-ups can seriously damage anything around, including porches, patio railings and decks—they have even been known to melt vinyl siding. It is recommended that you keep at least a three-feet safe zone around your grill at all times.

Clean your grill grates often. When you make heavy use of your grill, there is ample chance for food and fat to build up on the grates, which can pose a fire hazard. Getting into the habit of cleaning your grill after every use is a great way to prevent flare-ups due to these stuck-on particles.

Never leave the grill unattended. Even if the lid on the grill is closed, it can still create a fire risk that can quickly get out of hand. You should never leave your grill unattended, even for a moment, and make sure a fire extinguisher is always nearby so you can extinguish any stray flames right away.

Inspect the grill regularly. If you have a charcoal grill, there are fewer things that could lead to a sudden fire, but with gas grills, it is important to check them regularly and do maintenance where necessary. The propane tank, hoses and connectors can all wear down over time, leading to gas leaks that could cause a serious fire hazard next time you go to light it.

If you have a grill fire do damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Quick Tips for Summer Storm Safety | SERVPRO® of Alamo Heights

7/9/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Alamo Heights is available 24/7 and ready to assist you with any storm damage.

As the temperatures rise and the humidity builds, severe weather simply becomes a part of many summer days. While these storms can feel rather routine, it is also important that you always prioritize safety when they are in the forecast.

Though many storms pass through without incident, they all have the ability to produce lightning, wind and hail, so knowing your options for shelter and how to keep yourself as safe as possible is wise.

Staying Safe During Summer Storms

Know your options for shelter. Ideally, the best place to be in the event of severe weather is an interior room of your own home, with no outward-facing windows or doors. However, if you get caught on the road in the storm, staying in your car is the second-safest thing to do. Pull the car over and turn off the engine, and avoid touching anything metal inside the vehicle until the storm passes.

Practice electrical safety. If lightning strikes your home, it can travel through the electrical wires on its way to ground itself—and damage your electronics in the process. If you know a storm is coming, take the time to unplug everything in the home to avoid an electrical surge. Because storms happen suddenly, it is also wise to use surge protectors throughout the house in case you are unable to unplug everything before lightning becomes a threat.

Avoid direct contact with concrete. While a concrete structure might logically seem like the safest place to be during a storm, that is not always the case. Many types of concrete are reinforced with metal rods in their interior, meaning if lightning were to strike, the concrete itself could transfer the charge to anyone touching the surface. If possible, avoid direct contact with concrete any time a storm is nearby.

Stay indoors for at least 30 minutes. Storms often move through an area quickly, and once the skies have cleared again, you might be ready to resume your day. But going outside prematurely can still put you in danger as lightning can strike up to 25 miles away from the actual storm. You should wait at least 30 minutes after the last clap of thunder in order to ensure you will not be in harm’s way.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Biohazard and Crime Scene Cleanup | SERVPRO® of Alamo Heights

7/1/2020 (Permalink)

3 people donning PPE in front of a large green box truck and a SERVPRO® green hatchback Our crew getting donning PPE on the way to clean a bio hazard site

SERVPRO® of Alamo Heights isn't just a leading fire and water cleanup and restoration provider, we can also deliver fast, reliable biohazard and crime scene cleanup.

SERVPRO® of Alamo Heights works tirelessly to protect you from exposure to biological and chemical contaminants. These contaminants can pose serious health consequences for building occupants, employees, customers, and owners. 

We can help with:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation
  • and More...

If you have any questions about our services or want to schedule an appointment to speak with an IICRC credentialed specialist, don't hesitate to call us at 210-267-2159

Creating a Fire Drill Procedure for Your Business | SERVPRO® of Alamo Heights

6/25/2020 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Alamo Heights specializes in commercial fire restoration.

If you run a business with staff on-site, it is important that you educate all of your employees on fire safety for when they are on the premises.

Fires impact many businesses every single year and can be devastating, but by creating a regular fire drill routine with your employees, you can ensure that everyone can escape the building safely if flames do begin.

How to Establish a Fire Drill Procedure for Your Business

Consult with your local fire officials. Getting in touch with your local fire department is often a great place to start on any aspect of fire preparedness for your business. They will typically be happy to consult with you on fire safety measures your business can take, including the best evacuation routes and fire procedures to go over with your staff.

Communicate and mark fire evacuation routes. Involving the staff in your fire safety planning is a great way to make sure everyone is on the same page and can make everyone feel safer in the workplace. Make sure you install proper signage so that evacuation routes are well-designated, and communicate with staff so they know the route they will be taking at your next drill.

Have fire drills frequently. Once a fire begins to spread, time is not on your side in regard to escaping safely—that is why it is so important to ensure that staff have memorized exactly what to do through the participation in regular drills. Hosting drills at least every quarter should be sufficient to ensure staff knows exactly what to do.

Run different fire scenarios. There are many ways that a fire can start, so hosting drills that only deal with one scenario can do your staff a disservice if a real fire scenario is different from the one they have been practicing for. When you have your drills, have the fire originate in different areas and block various exits to make sure that staff can adapt their fire safety training to any situation.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Certified: SERVPRO Cleaned – a defensive cleaning program

6/10/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Alamo Heights today at  210-822-2063 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How to Stay Safe When Severe Storms Are in the Forecast | SERVPRO® of Alamo Heights

5/21/2020 (Permalink)

severe weather red sign with dark cloudy sky in background If your home has been impacted by storm damage, SERVPRO of Alamo Heights will respond quickly to assist in any repairs.

Not only can severe storms cause serious damage to an area, but they can also be extremely dangerous for those that are in their path. Preparing yourself for storm damage is one of the best things you can do to keep yourself and your family safe, which is much easier if you keep some must-know tips in mind.

By understanding watches and warnings, making sure you are fully prepared at home and having a way to get any emergency alerts, you can significantly increase how safe you will be should severe weather strike.

Know the Difference Between Watches and Warnings

When severe weather is a possibility in your area, it is vital that you understand the difference between a watch and a warning in order to make sure you can react appropriately. A thunderstorm watch means that there is a potential for severe storms to develop, but one has not been picked up on the radar. Conversely, a warning means that a thunderstorm is imminent or occurring in the area, and precautions such as seeking shelter should immediately be taken.

Prepare Your Household for the Threat

If you are home when a thunderstorm warning is issued, you should absolutely stay there unless local officials say there is a need to evacuate. In order to do this comfortably, make sure your home is prepared. Stock up on batteries and flashlights, water and non-perishables and have a plan in place for where to go in the house in case officials advise residents to seek shelter—a hallway or closet will generally work best. You should also make sure that you have adequate first-aid supplies in case of emergencies.

Be Aware of Emergency Shelters and Have a Way to Get Alerts

In the event of extremely severe conditions, you may need to seek help from a local shelter or be required to evacuate, so having a way to stay connected for important weather alerts is wise. While most people will primarily use their smartphone for this, they can become unreliable during bad weather so many people prefer to purchase a crank-powered NOAA Weather Radio as a sure-fire way to receive alerts in case of an emergency.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.