Recent Posts

When Your Building Manager Calls You, Call SERVPRO of Alamo Heights

10/10/2019 (Permalink)

Mitigation requires quick action.  The faster a SERVPRO of Alamo Heights professional arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results- including a faster return to business operations.  Within four hours of a loss notification, a SERVPRO of Alamo Heights Professional will be on-site to help ensure your commercial fire damage is handled properly by utilizing the following services:

Structural Cleaning:

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning.  Your experienced SERVPRO team will pretest to determine the extent of the damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found without the building.

Contents Cleaning:

All of the restorable contents in the affected area will be professionally cleaned and deodorized.  These items will be inventoried for the insurance company and the policyholder.

Deodorization:

Specialized services that rid your place of business of offensive odors left behind by fire or smoke damage will be utilized.  We do not simply cover up lingering odors with a fragrance, we seek out the source of the odor and remove them.

Are You Prepared for an Emergency?

10/10/2019 (Permalink)

As a business owner, insurer, or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customer and community to follow.

In order to be prepared for any disaster you can begin by taking these three simple steps:

  • Have a plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ready for any type of storm event that can potentially affect our local community.  At Ready.gov/business, companies likes your can find vital information on how to begin preparing your organization and addressing your unique needs during an emergency situation.  You can also contact SERVPRO of Alamo Heights to find out more on how to be ready when disaster strikes.

If a Disaster Strikes, Will You Be Ready?

10/10/2019 (Permalink)

It is important to prepare before a storm or disaster occurs.  Consider the following steps to better prepare for an emergency situation:

  • Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans with your family.
  • Assemble or update your emergency supplies.
  • Learn about local hazards in our San Antonio town, and conduct drills to practice emergency response actions.
  • Participate in a preparedness discussion, training, or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergencies and storms can happen anytime to anyone.  Taking action now helps to protect not only yourself, but also your property.

What Makes Our Approach to Damage Restoration Stand Out | SERVPRO® of Alamo Heights

10/4/2019 (Permalink)

SERVPRO of Alamo Heights's green work van with SERVPRO logo at clean up site A quick response from SERVPRO of Alamo Heights ensures your Damage Restoration needs are professionally completed.

Choosing a restoration company to work with is no minor task. This company will be in charge of restoring your home and helping you through the difficulties that sustaining damages can cause. That is why it is important to choose a company that takes a caring and scientific approach to restoration that is prepared to handle any damage that occurs.

When damages occur, it is rarely a simple task to treat them. Floods can cause structural damages, fires require advanced air scrubbing to rid the air of hazardous soot particles and storms can cause both water and fire damage at the same time. That is why choosing a competent restoration company that will respond to all types of damage is essential for homeowners.

Why Our Approach to Damage Restoration Is Different

While there are many companies that offer restoration after damages occur, we believe that our approach sets us apart. Not only can we respond quickly, but we can also perform work that is unparalleled in quality. Here are some of the things that make us stand out:

We’re Known for Our Quick Response Time

Storms and water damage are not concerned with convenience, but that is one of our main focuses. No matter the hour, you can phone in your storm damage and we will be here to respond immediately. Our emergency line is open 24 hours a day, 7 days a week.

We Have a Highly Trained Team

Our technicians are specialists in many types of damages, fully trained according to the guidelines of the IICRC. We use a scientifically backed approach in order to handle water, storm, fire and mold damage and guarantee that the job will be complete.

We Can Handle Disasters of Any Size

The SERVPRO® franchise network consists of more than 1,700 locations across the country, in addition to specialized disaster teams that can respond quickly. This large network means we have the resources to handle anything from a small storm with isolated damage to a large natural disaster in your community.

If you have experienced water, fire or storm damage, we are always here to help! Call our restoration experts 247 so we can address your damages quickly.

Hidden Places Homeowners May Find Water Damage | SERVPRO® of Alamo Heights

9/30/2019 (Permalink)

Not only can water damage be inconvenient, but it can also be unpredictable. While damage from flooding or storms is more obvious, water damage can be the result of many different things.

As a homeowner, the risks of water damage are high. The average cost of a water damage insurance claim is over $6,000, but often water damage will not be covered by insurance at all. That is why it is recommended that homeowners thoroughly check hidden places in the home that might harbor water damage.

Hidden Places Homeowners May Find Water Damage

  • Beneath a window. Rain can easily seep through the window and wall, trickling in between the wood without notice. This can rot walls and lead to expensive repairs.

  • Under siding. Leaky spots in the siding, normally found around the corners or anywhere else two panels meet, can allow water to leak in and damage the plywood underneath.

  • The threshold of an exterior door. The metal door threshold is mounted on wood, which can eventually become waterlogged and swell with time.

  • Under paint on exterior windowsills. If the outside of a windowsill has been painted many times, as is common on older homes, water can seep in between the paint and wood without being readily apparent.

  • Under the dishwasher. Leaks can occur from the tub of the dishwasher or in the supply or drain lines, which can do serious damage to the subfloor before they are ever detected due to their hidden locale.

  • Beside the bathtub or shower. New plumbing developments have reduced the risk of leaks in water lines, but there is always a chance one will occur within the home’s walls.

  • Under an unsteady toilet. If a seal within the toilet has become worn, water can begin to leak onto the wood underneath. Often the first indication of this is the toilet wobbling because the floor has become unsteady.

Common Fire Hazards That Can Be Found in Your Home | SERVPRO® of Alamo Heights

9/9/2019 (Permalink)

No one likes thinking about the possibility of seeing their home damaged by fire, but unfortunately, it’s a harsh reality for a multitude of Americans.

One way you can help protect your home is by understanding fire hazards and knowing how to identify them. In this blog, we’ll be diving into two of the most common household fire hazards.

Candles can be problematic.

According to the National Fire Protection Association, during a five-year period from 2011 to 2015, fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles. In total, there were 82 deaths, 800 injuries and $295 million in direct property damage.

Candles caused 2 percent of reported home fires, with 3 percent of those fires resulting in death and 7 percent with injuries. There were an average of 24 home candle fires reported per day during those five years, with December being the prime time of the year for home candle fires.

Of all the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

When burning a candle, be sure it’s kept at least one foot away from anything that could burn and is in a sturdy holder that won’t easily tip over. Never use a candle if oxygen is used in the home and always blow out all candles before leaving a room or going to sleep.

Smoking can result in home disaster.

While cooking is the leading cause of home fires, smoking is the leading cause of home fire deaths.

An estimated 17,200 home structure fires were reported in 2014 due to smoking materials, which includes cigarettes, pipes and cigars. Those fires resulted in 570 deaths, 1,140 injuries and $426 million in property damage per the Coalition for Fire-Safe Cigarettes.

If you’re a smoker, it is safest to smoke outside, as most deaths result from fires that have started in living rooms, family rooms or bedrooms. Fire-safe cigarettes are the best option, and a deep, sturdy ashtray should be used.

Douse all cigarette butts and ashes in water or sand prior to throwing them out and keep in mind that one out of four fatal victims of smoking-material fires is not the smoker whose cigarette started the fire.

Fire hazards could be hiding in plain sight.

While candles and smoking are two of the most common causes of home structure fires, there are also other lesser-known hazards that could be present in your home.

Did you know that some kinds of glassware in your home could be a fire risk? When sunlight passes through them, the concentrated ray could ignite flammable materials, which is why it’s best to move glass accessories away from windows.

Dust bunnies can also pose a fire risk when collecting near electrical sockets and floor heaters. Sweeping or vacuuming your floors regularly and cleaning hard-to-reach areas like behind the entertainment system can help prevent buildup.

Also, look out for loose outlets in your home. The movement of these electrical outlets could loosen the wires connected to the outlet and create dangerous arcing.

Fire and smoke damage can be devastating to homes, and in many circumstances, can be accompanied by water damage from firefighting efforts. If your home is damaged, know that SERVPRO® of Alamo Heights is here to help restore your home to pre-fire condition.

Why SERVPRO for Your San Antonio Storm Needs?

8/26/2019 (Permalink)

Hurricanes Harvey and Irene as they approached the US SERVPRO of Alamo Heights stands ready to help during any disaster.

Did you know that yesterday August 25th was the second anniversary of Hurricane Harvey?  SERVPRO of Alamo Heights was there to help out during this tragic storm event in the days and weeks that followed.  We mobilized our teams and headed down to the Houston, Texas area, because we heard the need of the people that were there.  Our team is allows willing to help in any hurricane disaster.  This is one of the reasons that SERVPRO of Alamo Heights can proudly say that we stand ready to always help. 

Thankfully, there have been no major hurricanes this year, but know that our community should be prepared for any type of disaster.  So, what can you do to prepare for a major disaster?  Ready.gov has many tips that will help you to become prepared for this natural disaster.  For our commercial clients, we offer a free Emergency Ready Profile that will help to get them in ready shape.  For more information call us today at (210) 822-2063 or visit us at SERVPRO of Alamo Heights Commercial Page.  

Common Fire Hazards That Can Be Found in Your Home | SERVPRO® of Alamo Heights

8/24/2019 (Permalink)

No one likes thinking about the possibility of seeing their home damaged by fire, but unfortunately, it’s a harsh reality for a multitude of Americans.

One way you can help protect your home is by understanding fire hazards and knowing how to identify them. In this blog, we’ll be diving into two of the most common household fire hazards.

Candles can be problematic.

According to the National Fire Protection Association, during a five-year period from 2011 to 2015, fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles. In total, there were 82 deaths, 800 injuries and $295 million in direct property damage.

Candles caused 2 percent of reported home fires, with 3 percent of those fires resulting in death and 7 percent with injuries. There were an average of 24 home candle fires reported per day during those five years, with December being the prime time of the year for home candle fires.

Of all the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

When burning a candle, be sure it’s kept at least one foot away from anything that could burn and is in a sturdy holder that won’t easily tip over. Never use a candle if oxygen is used in the home and always blow out all candles before leaving a room or going to sleep.

Smoking can result in home disaster.

While cooking is the leading cause of home fires, smoking is the leading cause of home fire deaths.

An estimated 17,200 home structure fires were reported in 2014 due to smoking materials, which includes cigarettes, pipes and cigars. Those fires resulted in 570 deaths, 1,140 injuries and $426 million in property damage per the Coalition for Fire-Safe Cigarettes.

If you’re a smoker, it is safest to smoke outside, as most deaths result from fires that have started in living rooms, family rooms or bedrooms. Fire-safe cigarettes are the best option, and a deep, sturdy ashtray should be used.

Douse all cigarette butts and ashes in water or sand prior to throwing them out and keep in mind that one out of four fatal victims of smoking-material fires is not the smoker whose cigarette started the fire.

Fire hazards could be hiding in plain sight.

While candles and smoking are two of the most common causes of home structure fires, there are also other lesser-known hazards that could be present in your home.

Did you know that some kinds of glassware in your home could be a fire risk? When sunlight passes through them, the concentrated ray could ignite flammable materials, which is why it’s best to move glass accessories away from windows.

Dust bunnies can also pose a fire risk when collecting near electrical sockets and floor heaters. Sweeping or vacuuming your floors regularly and cleaning hard-to-reach areas like behind the entertainment system can help prevent buildup.

Also, look out for loose outlets in your home. The movement of these electrical outlets could loosen the wires connected to the outlet and create dangerous arcing.

Fire and smoke damage can be devastating to homes, and in many circumstances, can be accompanied by water damage from firefighting efforts. If your home is damaged, know that SERVPRO® of Alamo Heights is here to help restore your home to pre-fire condition.

Alamo Heights is Here to Help with Your Commercial Remediation and Restoration Needs

8/9/2019 (Permalink)

SERVPRO of Alamo Heights has the expertise and experience to help with your Alamo Heights commercial damages.  SERVPRO of Alamo Heights has trained professionals to help with any fire, water, or microbial damage remediation.  From a small kitchen fire to a completely engulfed high rise building, SERVPRO of Alamo Heights can help you with your fire remediation needs.  From a small pipe leak to a fully flooded 10,000 square foot office, SERVPRO of Alamo Heights is here to perform the water mitigation.  In addition to these emergency needs, we have the expertise to help with your microbial growth remediation.  As a full service SERVPRO franchise we are able to take any commercial claim from loss to reconstruction utilizing one team.  So, if you are looking for a local family owned San Antonio company then, SERVPRO of Alamo Heights is your remediation experts.  We are available twenty-four hours a day, seven days a week at (210) 822-2063.

Preventing House Fires in Your Home | SERVPRO® of Alamo Heights

8/8/2019 (Permalink)

Most homes come equipped with smoke alarms, but did you know that is not the only way you can mitigate your risk of a house fire?

House fires are more common than most people think and can happen for a variety of reasons. However, being educated about the statistics and prevention methods can go a long way in keeping your home fire-free.

House Fire Statistics

While a house fire may seem like it is something that would never happen to you, the NFPA reports that a fire department responds to a fire every 24 seconds in the United States.

Though over half of house fires are caused by cooking, appliances, faulty electrical wiring and carelessness with open flames are also often to blame. Because of how rapidly fires spread and how devastating they can be, it is essential to be vigilant in prevention for the safety of your household.

How to Prevent House Fires

The best way to handle a house fire is to be proactive so it never happens in the first place. Minimize your risk of a house fire with these tips:

Check smoke alarms. Smoke alarms should be tested once a month and replaced every 10 years.

Inspect your dryer. Always clean the lint reservoir of your dryer after each load of laundry. Also check the cords frequently to prevent any frays from developing.

Monitor open flames. Fires can start and spread faster than you think, which is why it is important to always monitor any open flame. Never leave candles or cooking unattended, and always extinguish the heat source when leaving the room.

Maintain electrical cords. Check cables and cords frequently for frayed spots and replace them immediately when they develop. Never run electrical cords under rugs or behind furniture, as they can produce heat.

Read product labels. Many regular household items are also highly flammable, such as products in aerosol cans and certain types of chemicals. Be sure these products stay away from heat and direct sunlight to prevent combustion.

If your home has suffered damage from a house fire, give us a call. We are certified in fire and soot remediation, and here to help 247.