Recent Storm Damage Posts

Why Count on SERVPRO® When You Have Storm Damage? | SERVPRO® of Alamo Heights

8/27/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Alamo Heights to set up an appointment.

Sustaining storm damage to your home or commercial space can be a complicated endeavor. Not only is structural damage a possibility, but water and electrical damage are, too—and because there are so many unscrupulous restoration companies about after large storms, it can be difficult to know who you can trust during the aftermath.

Working with the right restoration company can make all the difference in your recovery process. As storms continue to get more severe and more expensive to recover from, knowing you are in good hands every step of the way is invaluable—which is why we are here to earn your trust.

Why You Should Count on Us to Handle Your Storm Damage

We are active in the community and in our industry. Many of the scams that pop up after a large storm or disaster involve companies that are not active in the area and not well-regarded in the restoration community, but with us, you never have to be concerned about that. We have been helping the community recover from disasters both large and small for many years, and we are proud of our reputation as an industry leader in restoration.

We have the resources to handle any size disaster. No matter how much of an area is impacted by a disaster when you receive your damage, you can count on us to handle it. Because we have a national network of SERVPRO® locations, we can call for backup resources when needed to ensure we can scale to provide everyone with exceptional service no matter the size of the storm.

We will respond to you quickly at any hour. We understand how devastating it is to discover you have damage to your property, which is why we always guarantee a quick response no matter when you call us. You will never have to wonder if we will return your message or show up on time—as soon as you call our 247 emergency line, we will begin assembling a team and dispatching them to you as quickly as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

How to Stay Safe When Severe Storms Are in the Forecast | SERVPRO® of Alamo Heights

5/21/2020 (Permalink)

severe weather red sign with dark cloudy sky in background If your home has been impacted by storm damage, SERVPRO of Alamo Heights will respond quickly to assist in any repairs.

Not only can severe storms cause serious damage to an area, but they can also be extremely dangerous for those that are in their path. Preparing yourself for storm damage is one of the best things you can do to keep yourself and your family safe, which is much easier if you keep some must-know tips in mind.

By understanding watches and warnings, making sure you are fully prepared at home and having a way to get any emergency alerts, you can significantly increase how safe you will be should severe weather strike.

Know the Difference Between Watches and Warnings

When severe weather is a possibility in your area, it is vital that you understand the difference between a watch and a warning in order to make sure you can react appropriately. A thunderstorm watch means that there is a potential for severe storms to develop, but one has not been picked up on the radar. Conversely, a warning means that a thunderstorm is imminent or occurring in the area, and precautions such as seeking shelter should immediately be taken.

Prepare Your Household for the Threat

If you are home when a thunderstorm warning is issued, you should absolutely stay there unless local officials say there is a need to evacuate. In order to do this comfortably, make sure your home is prepared. Stock up on batteries and flashlights, water and non-perishables and have a plan in place for where to go in the house in case officials advise residents to seek shelter—a hallway or closet will generally work best. You should also make sure that you have adequate first-aid supplies in case of emergencies.

Be Aware of Emergency Shelters and Have a Way to Get Alerts

In the event of extremely severe conditions, you may need to seek help from a local shelter or be required to evacuate, so having a way to stay connected for important weather alerts is wise. While most people will primarily use their smartphone for this, they can become unreliable during bad weather so many people prefer to purchase a crank-powered NOAA Weather Radio as a sure-fire way to receive alerts in case of an emergency.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Ways That Heavy Rainfall Can Lead to Water Damage | SERVPRO® of Alamo Heights

5/7/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Alamo Heights has the trained technicians to fully restore your home.

While water damage is typically associated with events like flooding or plumbing malfunctions, heavy rain can also cause its own set of issues regarding water damage around the house.

While any level of moisture can cause damage, heavy rain is considered rainfall at rates over 0.3 inches per hour and can work its way into much smaller vulnerabilities in your home. To help you better prepare and avoid water damage, we have put together a list of how these rapid rainfall rates can cause issues.

How Heavy Rains Cause Household Water Damage

Backup of clogged gutters. Clogged gutters can cause significant damage to your home after heavy rains. If there is debris in the gutters, it will be difficult for water to drain away, which can then result in leaks from puddles as the water is left standing against the roofline.

Leaks around windows and doors. Windows and doors are supposed to be sealed against the elements, but as their weatherproofing ages, it can deteriorate as well. When heavy rains roll through, water can find its way into minuscule cracks and cause damages.

Poor drainage around the foundation. If your home is at the bottom of a hill or does not have adequate drainage around the foundation, heavy rains can build up against the base of your home and lead to leaks in your basement or crawl spaces.

Leaks in and around the roof. Roof leaks are one of the leading consequences of heavy rains, and they can sneak up suddenly. All it takes is for a shingle to be scraped away or a weak spot to form and rainwater can begin seeping in as it falls.

Malfunctioning of a sump pump system. For homes with sump pumps, doing regular maintenance and checking for issues is key—otherwise, the pump system can get overwhelmed and will not be able to effectively move water away from the home.

Leaks around chimneys and skylights. Houses with chimneys and skylights tend to be more vulnerable to heavy rains than homes without them. While they are nice features to have, the seals where they meet with the roof can grow vulnerable over time and become overwhelmed when rainfall is heavy.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

How to Return Home After a Flood | SERVPRO® of Alamo Heights

4/8/2020 (Permalink)

After a flood, many homeowners find that they are ready to return to their homes as quickly as possible and get to work on recovery. While this will hopefully be possible, there are many steps to take to prioritize your safety and prevent further harm in a flood’s aftermath.

After a flood occurs, quick action does make a difference, but it is important to make sure you are taking the right steps to avoid further issues.

Steps to Staying Safe When Returning Home After a Flood

Avoid further safety hazards. The first thing to remember after a flood is to never return home until officials have deemed it safe. There are many dangers such as electrical currents, contaminated water and other hidden hazards that might be present. If you can do so safely, turn off the electricity main to the house, but never do so if it is in standing water.

Air out the home. If there is no rain or moisture outside, open doors and windows to allow air to circulate throughout the house. Though mold growth will have likely already begun, this can slow it down and prevent further damage from occurring. If the house has been closed up for several days, it is wise to let it air out for a bit before you spend any substantial amount of time inside breathing in the air.

Document the damages. Before you begin removing objects or tackling any cleaning projects, take photos to document the damages when you enter the home. If you have flood coverage, this can help you maximize the claim you are eligible for in the aftermath of the flood.

Contact your restoration and insurance companies right away. In the aftermath of a flood, it is wise to let your insurance company know about the extent of the damage right away and contact your restoration companies to begin repairs. Standing water can lead to further damage, so getting the recovery process started as quickly as possible will help prevent any further damages and help your household recover.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

When Stormy Weather Strikes, We’re Here to Help | SERVPRO® of Alamo Heights

2/7/2020 (Permalink)

a yellow storm damage sign in front of a large damaged roof SERVPRO of Alamo Heights is your Damage Restoration expert. If you experience any storm damage call us right away.

Stormy weather is a part of life, but occasionally, a storm can turn into something more serious. Considering the fact that storms caused around $2 billion in losses in the year 2018, if you own a home, it is important to have a plan in place for what to do if one causes damage.

Choosing a restoration company is something that is best done in advance so you are able to make a sound decision. Because we can handle a variety of damages thanks to our highly trained technicians and national resources, we think our approach to restoration sets us apart.

Why You Should Call Us for Storm Damage Restoration

We Handle Moisture and Structural Damage
Storm damage is quite complex because of all the elements it can include. Not only can the structure of your home be damaged by wind, fallen trees and other debris, but this can also lead to water damage as it continues to rain. Working with a company like ours that can handle both of these types of damages is ideal, as we will be able to restore every aspect of storm damage that you sustain.

Our Technicians Are Experts in Storm Damages
No two storms are alike, nor are the damages they cause. Thankfully, our technicians are highly trained in structural and moisture damage and have fully studied the guidelines that the Institute of Inspection Cleaning and Restoration Certification has set forth as the industry standard. We also frequently host continuing education seminars and e-learning courses to make sure each one of our technicians is up to date in their field.

We Respond Quickly and With Adequate Resources
With a 247 emergency line, we pride ourselves on our fast response time when you call. Furthermore, because we have the backing of a national brand behind us, we can call in extra resources from other SERVPRO® locations if need be to ensure we have an adequate amount of technicians around to handle the damage.

We Are a Trusted Leader in the Restoration Industry
Unfortunately, after a disaster or severe storm, there are a multitude of post-disaster scams that aim to take advantage of areas while they are at their most vulnerable. Because we have been a local member of the community for years and are considered a national leader in restoration, you never have to worry about scams or poor service when dealing with us.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

The Types of Damages Flooding Can Cause | SERVPRO® of Alamo Heights

12/2/2019 (Permalink)

Though all water damage is a pain to deal with, dealing with damages from flooding are unique. There are many types of floods and floodwaters can penetrate every area of the home, causing damage to extents that may be surprising to most homeowners.

With flood rates on the rise around the world, it is now more important than ever for homeowners to be aware of the damage they can cause and what they will do if a flood impacts them.

How Flooding Damages Homes

Foundational Damage. As the soil underneath a home becomes saturated, it can start to raise parts of the foundation unevenly, leading to cracks and fissures. This can also cause issues with door and window frames, as they become distorted by the house’s shifting.

Drywall Damage and Mold. Drywall that has been soaked can become weak and crumbling, as well as provide an ideal space for mold to grow within the structure of the home. Any ceilings or walls that were in contact with water should have their drywall removed so proper drying can occur.

Insulation Saturation. Depending on the type of insulation in your home, it can become waterlogged and must be removed. Closed-cell foam insulation does not absorb moisture, but most types of insulation will have to be removed.

Temporary Frame Swelling. Most homes are made from frames of solid lumber, which will swell after a flood but only temporarily. Framing must be thoroughly cleaned to prevent mold damage, but it will generally return to its original shape and remain structurally sound.

Appliance Ruining. Appliances that contain insulation, such as ovens and refrigerators, will almost certainly need to be replaced. However, other appliances might be salvageable if they are evaluated by an expert who deems them safe for use.

Furniture Damage. Upholstered furniture can absorb a surprising amount of water, making it susceptible to water damage and mold growth. Furniture made of wood, glass pieces and other miscellaneous materials should be cleaned thoroughly but should be OK for use.

If your home has been affected by a flood, we’ll be here to help you! Give us a call 247 to learn about our certified flood restoration process.

Are You Prepared for an Emergency?

10/10/2019 (Permalink)

As a business owner, insurer, or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customer and community to follow.

In order to be prepared for any disaster you can begin by taking these three simple steps:

  • Have a plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ready for any type of storm event that can potentially affect our local community.  At Ready.gov/business, companies likes your can find vital information on how to begin preparing your organization and addressing your unique needs during an emergency situation.  You can also contact SERVPRO of Alamo Heights to find out more on how to be ready when disaster strikes.

If a Disaster Strikes, Will You Be Ready?

10/10/2019 (Permalink)

It is important to prepare before a storm or disaster occurs.  Consider the following steps to better prepare for an emergency situation:

  • Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans with your family.
  • Assemble or update your emergency supplies.
  • Learn about local hazards in our San Antonio town, and conduct drills to practice emergency response actions.
  • Participate in a preparedness discussion, training, or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergencies and storms can happen anytime to anyone.  Taking action now helps to protect not only yourself, but also your property.

How to Help Protect Your Home From Flood Damage | SERVPRO® of Alamo Heights

7/2/2019 (Permalink)

No one likes to consider the possibility of flood waters compromising their home, but the gravity of the situation is that 90% of natural disasters include some form of flooding. While your home may not be in a known floodplain, it’s still beneficial to know proper protocol if the threat of flooding is looming ahead.

Ways to Reduce Flood Damage at Home

We know that flooding cannot be prevented, but it is possible for you as a homeowner to minimize the damage to your property thanks to these steps:

Talk over emergency procedures. You should be creating and discussing disaster plans and various evacuation routes with your entire family. It’s vital that everyone is familiar with these. Be sure that the shut-offs for electricity and gas are known, too. Another smart plan is to have emergency supplies at the ready.

Know your risk. You can check with your local emergency management office or use the FEMA Flood Map Tool to learn more about the risk of flooding in your area and what precautions you should be taking.

Raise valuables. Do you have important items stored in the basement? These could include family memorabilia, tax records and other documents. If so, you’ll want to make sure you have scanned them into a hard drive or have physical copies made. Also, invest in some shelving to help keep items off the floor.

Turn off electricity. While it might seem unlikely that floodwaters will touch your electrical outlets or electrical cords, it’s very possible. And if it occurs, significant damage can occur and the risk of fire greatly increases.

Prepare appliances. Appliances such as washers and dryers can be elevated on bricks or stands to protect the internal workings from water damage in the case of a shallow flood.

Raise hazardous materials. Things like oil, paint and cleaning supplies should all be stored in elevated areas. This can help prevent dangerous spills in floodwater.

Keep propane and fuel tanks anchored. If a fuel tank tips over during a flood, the spill could become dangerous and even a fire hazard. Be sure any fuel tanks on your property are either removed or anchored securely.

When disaster strikes, your No. 1 priority should be keeping your family safe. By taking advance precautions and understanding evacuation procedures ahead of time, you can help protect your home from extensive water damage and protect the family from danger as well.

If you’ve experienced water damage due to a flood or other causes, SERVPRO® of Alamo Heights is here to help. Our technicians are fully trained in water remediation, and our 247 Emergency Line means we’ll be there for you when you call.

Common Types of Storm Damage Produced by Thunderstorms | SERVPRO® of Alamo Heights

6/19/2019 (Permalink)

Thunderstorms are commonplace during the spring and summer, and with them, can come the chance for storm damage.

Are you familiar with the most common types of damage caused by thunderstorms?

Thunderstorm Basics

Throughout the world, there are an estimated 16 million thunderstorms each year. In the U.S., the number typically comes to around 100,000 thunderstorms per year, with 10% of those considered severe.

For a thunderstorm to form, moisture and rising unstable air are needed, along with a “lifting” mechanism. This could be hills or mountains that force air to rise, or where warm/cold or wet/dry air bump together, causing a rising motion.

The three stages in the life cycle of a thunderstorm are the developing stage, the mature stage and the dissipating stage. It is the mature stage when hail, heavy rain, frequent lightning, strong winds and tornadoes are most likely to occur.

Thunderstorms and the Damage They Can Bring

There are many aspects of a thunderstorm that can prove dangerous, but one of the greatest risks is the chance of flying debris due to high winds.

In a severe thunderstorm, wind speeds can gust in excess of 57.5 mph, which is more than enough to cause damage to your property.

With high winds, there is an increased chance of even the most harmless-seeming of items turning into a projectile, such as tree branches, gravel, mailboxes, fencing, lawn furniture, potted plants and garbage cans. You should take care to make sure items in your yard are secured prior to any thunderstorms rolling through.

Besides wind damage, thunderstorms can also produce the following damage:

  • Lightning damage. If lightning strikes a home or building, that electricity can pass through the wiring of the home. This could severely damage any electrical appliances that are plugged into an outlet. Lightning can also result in the starting of fires.
  • Tornado damage. Tornadoes are extremely destructive, and they can have wind speeds reaching upwards of 200 mph in the worst of occurrences. Tornadoes can do severe structural damage in a very short amount of time.
  • Hail damage. Did you know that according to NOAA, the cost of hail damage can reach $1 billion a year? Small hail can damage crops, while larger hail can damage vehicles, roofing and windows.
  • Flood damage. It is not uncommon for heavy rains to accompany a thunderstorm, and occasionally, that can lead to flash flooding. These floods can damage structures, tear trees out of the ground and sweep things away.

If a thunderstorm has resulted in damage to your home or business, know that the team at SERVPRO® of Alamo Heights is available 247 to help with cleanup and restoration.

Tornado Safety Tips for Your Family | SERVPRO® of Alamo Heights

4/23/2019 (Permalink)

Knowing that springtime weather can be unpredictable, you should always be prepared for the chance of severe thunderstorms that lead to the perfect conditions for a tornado touchdown.

April and May traditionally have the highest occurrences of tornadoes at 30% and 24% respectively, which means we are currently in the height of tornado season throughout the United States.

Included in this blog are some tips and information on tornadoes that can help keep your family prepared for the worst possible scenario.

Conditions for a Tornado

Roughly 1,200 tornadoes occur in the U.S. each year, and they are born in thunderstorms, especially those known as “supercells.”

A tornado forms when changes in wind speed and direction create a horizontal spinning effect within a storm cell. This is then tipped vertical by rising air moving up through the thunderclouds.

At first, the tornado’s signature funnel cloud is transparent, but it becomes visible when water droplets from the storm’s moist air condense or when dust and debris are picked up. A typical tornado can grow to be 660 feet wide and will move at 10 to 20 miles per hour, although larger and faster have been observed. Hail and intense winds of over 200 mph can accompany tornadoes.

Tornadoes typically occur in the spring and summertime, later in the afternoon, but it is vital to remember that they can occur anytime and anywhere.

What to Do in Case of a Tornado

First, you should know the difference between a tornado watch and tornado warning. A watch is issued when the conditions are favorable for tornadoes, while a warning is issued when a tornado has been reported by spotters or indicated by radar.

If a warning has been issued for your area, it is vital to take action to find safe shelter, especially if you are in the path of the tornado.

Shelter options include:

  • Underground options like a basement or storm shelter.
  • The lowest part of your home, in an area that is away from outside walls, doors and windows. Interior closets and bathrooms can be ideal options.
  • If you are outside, try to get to a sturdy building. Mobile homes and trailers are not a safe option.
  • If on the road and no building access is available, do not get under an overpass or bridge. Instead, find a low, flat location and use your arms to protect your head and neck.

You should make sure that you have flashlights, a battery-powered weather radio and extra batteries in your selected tornado shelter at home

If you are caught out on the road during a tornado, DO NOT try to outrun it. Also, when you are taking shelter in your home, you can provide additional cover by using furniture items like couch cushions, mattresses or blankets to help keep your head and neck covered.

Tornadoes can wreak absolute havoc on the areas they touch down in. While meteorologists and weather services can provide some advanced warning to potential threats, tornadoes can still occur with little to no warning at all.

If your home or business has been damaged by a tornado, know that SERVPRO® of Alamo Heights is ready and waiting to jump into action and get cleanup and restoration of your property underway.

Preparing for Unpredictable Spring Weather | SERVPRO® of Alamo Heights

4/18/2019 (Permalink)

It’s officially spring and that means one thing—it’s time to buckle up for whatever Mother Nature may choose to send our way.

<h4nature-s-choice">Mother Nature’s Choice

Springtime’s arrival comes with longer days and more sunshine, but unfortunately, also comes with the threat of severe weather throughout the country. It’s dealer’s choice this time of year, which means the weather may change at moment’s notice.

The changing weather is due to the unstable temperatures that can go from warm to cold even in the same day. That temperature change can result in extreme weather changes as well.

Thunderstorms are increasingly common throughout the spring and are the main cause of severe weather. A thunderstorm can occur whenever warm, moist air collides with cool, dry air, which is most common in the spring and summer.

When looking at natural catastrophe losses in the U.S. for 2017, severe thunderstorms were the most common and produced some of the costliest results. Out of 50 events, there were 85 fatalities and an estimated total of $25.4 billion in overall losses.

These storms can bring about the threat of flooding, high winds and even tornadoes if the conditions are right. It has been found that in modern history, 10% of all violent tornadoes have occurred in March, with April, May and June taking the top spots at 30%, 24% and 15% respectively.

<h4to-be-prepared">How to Be Prepared

We may not be able to predict the weather with 100% accuracy, but fortunately, forecasters have the tools available to at least give us an idea of severe weather that could be coming. Advanced warnings, along with the right preparation, can greatly improve overall safety for your family.

Here are some things you can do to your home to prepare for the chance of severe weather:

  1. Clear out your home’s gutters, drains and downspouts.
  2. Trim trees of precarious limbs or branches that could break off in a storm.
  3. Secure or store outdoor belongings if severe weather is in the forecast.

Having an emergency kit on hand is always advised. These kits should include the following:

  • Battery-operated flashlight and NOAA weather radio, with extra batteries for both
  • Emergency evacuation or shelter plans
  • Important personal info, like telephone numbers of neighbors, family and friends, insurance and property info, numbers for the utility companies, and medical info
  • A first-aid kit with things like non-latex gloves, adhesive bandages, tweezers, sterile gauze pads, aspirin packets, adhesive cloth tape and scissors
  • 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bag

Despite its unpredictability, there is one thing that always remains true of the spring weather season: It always happens. If your home or business is damaged in a storm, you can depend on SERVPRO® of Alamo Heights to get the cleanup and restoration process started fast.

Common Types of Storm Damage

9/19/2018 (Permalink)

Texas is no stranger to damaging storms. The best way to be prepared for a storm is to know what type of storm is coming. Did you know there are 10 different types of storms? Each of them have unique causes and create unique kinds of damage.

SERVPRO® of Alamo Heights knows the importance of keeping a home or business safe before, during, and after a storm. Keep reading to learn more.

The 10 most common storms are:
  • Hurricanes
  • Tornadoes
  • Flooding
  • Snow storm
  • Hail storm
  • Thunderstorm
  • Lightning storm
  • Tropical storms
  • Ice storms
  • Derecho storms

Depending on where a person lives, they likely won’t experience every type of storm in their lifetime. You might even be wondering what that last one is – a Derecho storm is a giant storm made up of many large storms. To be considered a Derecho storm, multiple storms must be raging at over 58 miles per hour over a path of 240 miles.

If you don’t live on or frequent the coast, you may never experience a hurricane (also know as a tropical cyclone or typhoon). However, neighboring states often still feel the effects of hurricanes through heavy rain or damaging floods.

Some storm damage is obvious: hail breaks windows and thunderstorms cause power outages.

But since hurricanes can have far-reaching effects (Hurricane Sandy impacted 24 states), it’s particularly important to be informed on the damage they can cause. It’s important to be educated on all types of storm and the damage they cause, but this blog will focus on hurricane damage - whether you experience a hurricane’s immediate effects or the aftermath.

Most Common Storm Damage from HurricanesStorm Surge

Storm surge is mostly felt by those who live on the coast directly hit by a hurricane. Storm surge is when wind drives so much water to the shore that it causes the water to pile up far past the predicted tide level. The force of this water is so powerful that it can destroy buildings and other structures.

Flooding

Floods from a hurricane are often directly tied to storm surge. Storm surge forces extra water past the normal tide level, onto the shore and even far inland. The accompanying heavy rainfall also contributes heavily to flooding. Rainfall caused by hurricanes can impact an area even 100 miles from where the hurricane landed, causing widespread flooding. But a tropical storm doesn’t have to reach hurricane level to cause heavy rain and floods.

Wind

Wind caused by hurricanes can reach speeds between 74 - 155 miles per hour. The powerful speed and force of storm winds can uproot trees, fell power lines, and hurl debris. Objects moved by wind can cause more damage, like broken windows or damaged roofs. The wind during a storm can also be powerful enough to lift the roof on your house. Often, these damaging winds are caused by tornadoes that form because of the hurricane.

The damage caused by storm surge, floods, and strong winds can be far-reaching and unexpected. That’s why it’s important to take precautions like packing an emergency preparedness kit, installing storm resistant features on your home, and following any official warnings at the onset of a storm.

The damage in aftermath of a storm can be excessive and overwhelming. Clean up can also be dangerous. SERVPRO® of Alamo Heights is the leading expert in storm damage restoration.

Hurricane Season is Here

9/6/2018 (Permalink)

Hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30. The Eastern Pacific hurricane season began in mid-May and also ends November 30.


Hurricanes can be life-threatening as well as cause serious property-threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.


Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business. For more information and preparation tips, visit the Ready campaign website at www.ready.gov/hurricanes.

Common Damage to Your Home From Storms

9/6/2018 (Permalink)

Homes after a hurricane Call SERVPRO of Alamo Heights if storms cause damage to your home or office

Storms can be unpredictable when they hit, and it can be hard to predict what damage will follow in their wake.

Storm damage may vary based on the type of storm (a hail storm versus a lightning storm, for example), but some damage is more common than others.

Generally, the most drastic damage is caused by flooding, high winds, or fire.

In this blog, you’ll learn about the three parts of your home most likely to be damaged in a storm and what to do about it.

####1. Damage to your roof

Whether hail, wind, or a torrential downpour, your roof is almost always the first hit by a storm. And often hit the hardest. A common type of roof damage is roof lift. Like it sounds, roof lift is when the wind is so strong in a storm that it actually moves your roof or completely lifts it away.

Steep roofs are less prone to this kind of damage than low-sloping roofs. Keep this in mind if you’re searching for a new home or building your own home.

Roofs that are not well cared for are the most likely to be damaged. Even if the roof isn’t removed by a storm, shingles and drainpipes can become dislodged.

####2. Damage to your windows

Broken windows are very common during severe storms. Large hail, heavy winds, fallen trees, and debris all have the ability to break a window. Even if the glass is not shattered, heavy storms can bend or damage window casings.

If a window is broken during a storm, your house becomes more vulnerable to damage. It’s best to take precautions long before a storm hits. You can reinforce your windows with plywood or invest in storm shutters.

####3. Damage to your landscape

Heavy winds and rains can ruin even the most carefully landscaped yard. More than that, they can turn your landscape into a danger zone. If your yard is sloped and not properly drained, it’s more likely to flood. Gravel and even small trees are easily picked up by wind, which then might mean they smash into your windows, house, or car.

When you landscape, be sure to clear your yard of fallen branches and prune dead trees. If you have yard decorations or patio furniture, always bring them inside before a storm hits.

If your home has experienced storm damage, call in an experienced professional. SERVPRO® of Alamo Heights is always ready to help with expert restoration services.

Basic Preparation for Flooding

8/20/2018 (Permalink)

Fan on a floor Flooding can occur in San Antonio. We are here to help at (210) 822-2063

Weather changes are increasing the likelihood of floods even if you live in an area where excess water is unlikely. But as long as there’s rain, there’s a chance for floods.

Technically, a flood is defined as when two or more acres are completely or partially overwhelmed with water.

But if a flood happens, you won’t be worrying about the legal definition. You’ll be worrying about survival. Keep reading for tips about flood preparation - don’t worry, you don’t need to build an ark.

1. Generator

You need a generator in an emergency. You can’t know know if power lines will survive a flood, or if electric resources will still be available. Several variables influence the type of generator you need.

Water conducts electricity, and flooding means excess water. If you know flooding is imminent, you should move all appliances to higher ground.

2. Flood Risk

Check with your local government and the FEMA website to become familiar with the risk of flooding in your area. Knowing when floods are more likely and what is likely to cause them helps you be prepared. For Alamo Heights and the San Antonio area, start here.

You should also purchase a weather radio and become familiar with the different emergency notifications.

3. Emergency Kit

Is your emergency kit prepared for flooding? You should have extra water because flooding contaminates water sources, put important documents in a waterproof case, and always have extra food supplies. For more on how to pack an emergency kit, read this.

4. Evacuate

Evacuation is a two-step process. First, research your local government’s official plan for evacuation. Secondly, create a family evacuation plan that includes emergency modes of communication. You should practice the evacuation plan until everyone is familiar with the route.

Finally, when the floor waters recede, you’ll want a plan in place for clean up. SERVPRO® of Alamo Heights is always ready to help.

Storm Surge: What is it and what damage does it cause?

8/18/2018 (Permalink)

Large wave in the ocean When the storms cause damage to your home or office, SERVPRO of Alamo Heights is Here to Help

When hurricanes hit coastal towns, you’ve probably heard of the “wall of water” that can follow the storm. This water wall is usually to blame for the majority of flooding that causes significant property damage.

Yet the proper name for this effect is “storm surge.”

What is Storm Surge?

Scientists and storm watchers use the gravitational forces of the sun and moon to predict tides. Storm surge occurs when a storm pushes the water level above predicted astronomical tides.

Storm surge, as the name suggests, is more violent than a simple higher-than-normal tide. Unlike an abnormally high tide, this type of rise in tide level is only caused by storms.

What Causes Storm Surge?

There are many factors involved in a storm surge, but it is primarily caused by strong winds during a storm. The wind from a tropical storm or hurricane pushes under the water and forces water into a mound. This mound may not be noticeable out at sea, but closer to shore it’s hard to miss. When that mound pushes onto shore and further, that’s storm surge.

Other factors that affect the development of storm surge are air pressure, the shape of the coastline, seafloor depth, and the strength and direction of the storm.

The Dangers and Damage of Storm Surge

Not only does storm surge cause flooding and damage, it’s dangerous even at low levels. The water in a surge can move as fast as the hurricane winds that caused it. Because the current is so strong, it can easily take down anything in its path: trees, power lines, cars, and even people.

Whatever gets knocked down by the surge also gets carried along with the current -- which causes even more damage to anything that gets in the way of the water or debris.

Storm surge pushes water further inland than it normally would be, causing major flooding and flood damage.

Storm surge can also arrive a day before a storm, which means the possibility of cutting off evacuation routes and trapping people in the path of the storm.

Hurricane Katrina holds the record for highest storm surge at 27.8 feet.

Stay Safe During and After a Storm

The best way to stay safe during a severe tropical storm, especially with a risk of storm surge, is to evacuate as soon as possible. Never assume that you will be able to withstand storm waters - especially deep flood waters with their own currents.

Once the storm has cleared, you’ll be facing restoration efforts to return your home and life to normal. Keep in mind that flooding can contaminate areas with debris and biohazards.

If your home or property have been affected by storm damage, you’ll need professional help. SERVPRO® of Alamo Heights is ready to help get life back on track. Call today for professional storm damage restoration services. 

SERVPRO® of Alamo Heights Is Here To Help 24/7

5/2/2018 (Permalink)

According to all local weather channels, like KSAT 12 Weather, storms will be officially coming through Friday, with a 30% chance of rain for Thursday. SERVPRO® of Alamo Heights has help many people in the past who have been affected by severe storms that have came through San Antonio in the past. 

In severe weather situations we pride ourselves in our response time. SERVPRO® of Alamo Heights has the ability and capability to respond to an emergency situation within one hour of the customers initial call.

If you become affected by any storm damage call the experts you can trust. We offer a free initial assessment, and working with your insurance company. Our free assessment saves customers a substantial amount of money in the long run. 

Be sure to call SERVPRO® of Alamo Heights to get your free assessment we are available 24 hours a day, 7 days a week, 365 days a year.

SERVPRO® of Alamo Heights - 210-822-2063

Severe Weather Advisory in San Antonio

4/25/2018 (Permalink)

A severe thunder storm warning has been issued for the city of San Antonio. If your home becomes impacted by the storm, SERVPRO® of Alamo Heights will be working tirelessly through the night helping anyone in need of our emergency services.  Check here for Weather Channel updates on the San Antonio weather advisory. Call us 24/7, nights and weekends, 210-822-2063 

San Antonio & Central Texas Storm Damage

3/28/2018 (Permalink)

SERVPRO Flier that says If you have storm Damage we can help. SERVPRO of Alamo Heights is here to help with any of your San Antonio storm damage needs.

Central Texas storms have recently lead to some significant flooding situations as well as reports of hail.  Has your home found water coming in either from rising waters or a newly found roof leak?  Is your office suddenly more like a swamp than a workable area?  SERVPRO of Alamo Heights is here to help at (210) 822-2063.  We have crews standing by with the expertise that is needed to effectively remediate storm damage to your home or office.  The longer your home or office is wet the more damage is done.  Call the SERVPRO in San Antonio that has experience dealing with storm events and can guide you through the remediation process.  For more information about storm damage and what to do until help arrives visit our storm page.

SERVPRO of Alamo Heights Storm Damage Remediation Experts

2/12/2018 (Permalink)

Green SERVPRO vehicle in front of a commercial building SERVPRO of Alamo Heights working in Richmond, Virginia during recent STORM travels

Did you know that SERVPRO of Alamo Heights will travel to help with damage that occurs after a storm or other disaster?  We just recently went back East to Virginia to aid another SERVPRO with their influx of burst water pipes due to a massive freezing event.  We have also traveled during hurricane Harvey to aid local Houston residents with their storm cleanup.  As your local San Antonio SERVPRO, we want you to rest assured that we are here for any of your storm damage remediation needs whether it be damage due to a hail storm or a burst pipe due to our random freezes.  If you have water in your home or office and you need it out immediately, we are always here to help at (210) 822-2063.    

SERVPRO Flood Damage Experts in San Antonio

2/12/2018 (Permalink)

As we begin to see more rainy days in San Antonio, we also see an increased threat to our homes and offices for storm damage.  Oftentimes we think our roof is just fine until a storm happens and we notice water dripping onto our heads.  We also might find out that drainage is not as great as we thought it was and water is now pooling into our front door.  These unexpected and unpleasant storm events are scary, especially when our prized family memories start to get wet or we have to close down our business.  When water starts to seep in, call SERVPRO of Alamo Heights immediately.  We will arrive quickly to begin the remediation process and stop further damage from occurring.  We are the flood damage experts in San Antonio.

Winter Storm Ready

12/29/2017 (Permalink)

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

Hurricane Relief Efforts

11/21/2017 (Permalink)

There were many families who were affected by the storm throughout the Gulf Coast. Although it will take years before all the cities and towns are back to normal, SERVPRO of Alamo Heights is always here to help with all storm damages.

In the surrounding areas of Houston and Port Aransas were among the areas with the greatest amount of storm damages. SERVPRO of Alamo Heights have many years of experience in storm damage cleanup. 

The families who were effected by the storm were left with water in their homes and forced to leave. With our outstanding services and experience we were able to restore the families homes much quicker.

Our professionals here at SERVPRO of Alamo Heights are here 24/7 to serve all your needs. 210-267-2159 

Real Quotes from Real Flood Customers

9/27/2017 (Permalink)

“I would like to inform you of the superior service I received from individuals that  represent SERVPRO® following a flooding disaster we sustained at our home. The cause of the flooding was a broken water line internal to our refrigerator that fed the ice maker.
   I am an airline pilot and was out of town when the incident occurred. My wife came home after a long day of work and found the disaster, secured the flow of water, and immediately called our local SERVPRO®.  Within just a couple of hours the crew arrived, rolled up their sleeves, and got to work. The Crew Chief consistently kept me
apprised of what they were doing and what to expect in the coming hours and days.
    I have to tell you, you have fantastic people representing your company to the public on your behalf, and that should bring you great comfort. I had the opportunity to watch them work together, and as a 24- year retired military officer, I have extensive experience working together as a team to complete a mission. Your crew provides outstanding service to your customers.  They maintained a virtue of courage, which must give strength to those in their lives and those they come into contact with. Their character enthralls each member to feel as though it was a pleasure to obey the other.  Their gentleness attracts and unconsciously breaks down any opposition. They each seem to have the unique and extraordinary power of making those who serve with them feel honored in the service. These appear to be natural traits that each possess and will pay huge dividends for SERVPRO® as I am confident you are well aware of.
      I applaud you in hiring such diligent employees as they are a direct reflection of your leadership and the SERVPRO® Brand.”

-John P.

Why SERVPRO of Alamo Heights for Your Flood Clean-up Needs

8/17/2017 (Permalink)

Why should you choose SERVPRO of Alamo Heights?  Here is a real quote from a real customer who experienced flood damage in their home recently.

“To all the guys at SERVPRO® — I would like to give you all a pat on the back. I’ve never experienced anything like my house flooding before, and I have never experienced a cleanup
process either. It was nerveracking, but I have also never seen a crew come in and put forth that much effort putting our house back together again. The professionalism and speed were remarkable.
As a manager (Chief) of the Fire Department, I’ve always said my job was to get the things my employees need, and the employees’ job was to
make their boss look good. Well– SERVPRO® did just that.”
–Steve and Rita S., Tennessee

Hurricane Season 2017

8/9/2017 (Permalink)

Hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30. The Eastern Pacific hurricane season began in mid-May and also ends November 30.

Hurricanes can be life-threatening as well as cause serious property-threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business.

For more information and preparation tips, visit the Ready campaign website at www.ready.gov/hurricanes.

Alamo Heights Storm Cleanup Experts

5/3/2017 (Permalink)

San Antonio is known for the Alamo and lots of rain in May that can cause flooding.  If your beautiful home experiences storm damage due to our south Texas weather, you need the experts at SERVPRO of Alamo Heights.  Rain water, which is considered clean water, quickly can turn to varying levels of contamination depending on how it comes into your home or office. If water leaks through your ceiling, oftentimes it encounters insulation and other materials in your attic.  SERVPRO of Alamo Heights is here to come remediate the damage that the storm water causes.  If flood waters creep in, please remember that these are highly contaminated and do not try to clean these up yourself.  We are available 24/7 and are a phone call away at (210) 822-2063.

Alamo Heights Residents, What's Your Flood Terminology Knowledge?

3/22/2017 (Permalink)

Know the Difference flyer for flood terminology SERVPRO of Alamo Heights are your local San Antonio flood damage experts that are here to help 24/7

As we move into spring, the chances of flooding increase due to our typical South Texas weather.  SERVPRO of Alamo Heights is here to help you get prepared for any potential flooding in San Antonio.  Preparedness includes knowing the weather terms in regards to flooding.  These terms typically come in the form of watches & warnings.  So, without further ado, here are the terms so that you can be actively be aware of the current level of danger in your Alamo Heights home or office during a spring storm.

Flood Watch:

Flooding is possible.  Listen to weather radio, commercial radio, or TV for information.

Flash Flood Watch:

Flash flooding is possible.  Be prepared to move to higher ground; listen to weather radio, commercial radio, or TV for information.

Flood Warning:

Flooding is occurring or will occur soon; if advised to evacuate, do so immediately.

Flash Flood Warning:

A flash flood is occurring; seek higher ground on foot immediately.

SERVPRO of Alamo Heights is here if your home or office is effected by any storm waters.

Call us today at 210-822-2063

Alamo Heights Residents Be STORM Ready

3/20/2017 (Permalink)

Severe weather can happen anytime, anywhere.  Being prepared to act quickly can be critical to staying safe during a weather event. 

In 2013, there were seven weather and climate disaster events with losses exceeding $1 billion each across the United States.  These events included five severe weather and tornado events, a major flood event, and the western drought/ heat wave.  Overall, these events killed 109 people and had significant economic effects on the areas impacted.

Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family.  Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts.  Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communication plan for your home and business.  Put together or purchase an emergency kit.  Keep important papers and valuables in a safe place.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-0workers and family and friends on Facebook or Twitter.  Your preparedness story will inspire others to do the same.

Contact #SERVPRO of Alamo Heights for additional readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP).  Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

SERVPRO of Alamo Heights is “Ready for whatever happens!”

Alamo Heights are You Prepared for Flooding?

3/8/2017 (Permalink)

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water—3+ day supply; one gallon per person per day
  • Food—3+ day supply of nonperishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

Our Highly Trained Restoration Specialists can restore your Alamo Heights Home

2/24/2017 (Permalink)

SERVPRO of Alamo Heights provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Alamo Heights and surrounding cities. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 210-822-2063

Residential Services

Whether your Bexar County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

 

When Storms or Floods hit Alamo Heights, SERVPRO is ready!

2/22/2017 (Permalink)

SERVPRO Green Disaster Recovery trailer with truck Our highly trained crews are ready to respond 24/7 to storm or flood damage in Alamo Heights

SERVPRO of Alamo Heights specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Alamo Heights, as they have in the recently, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams SERVPRO Alamo Heights Disaster Response that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 210-822-2063