Recent Storm Damage Posts

Understanding Home Damage Threats | SERVPRO of Alamo Heights

11/16/2023 (Permalink)

residentail home with roof destroyed and debris falling down If you discover damage in your residence, call SERVPRO of Alamo Heights right away.

The threat of home damage is always present, even if it is a seemingly normal day with no severe weather forecasted or other potential issues present. Burst pipes, house fires and even broken windows from an errant golf ball can occur in the blink of an eye.

Even with the potential risks we could experience every day, we can’t live in a state of anxiety. Natural disasters and other disaster events aren’t always predictable, but being prepared for them can help you avoid more extensive damage.

SERVPRO of Alamo Heights is here to help! We can restore your home no matter what happens. We explain a bit more about the different damage we see most often and how we can help you recover.

The Biggest Risks for San Antonio Residents

We can experience all kinds of weather in our community, including tornadoes, heavy rain and strong winds. We are at a heightened risk for flooding issues due to our proximity to the San Antonio River. We are also at risk of water damage and fire damage from everyday mishaps and accidents.

Water damage can occur when Mother Nature intervenes in the form of flooding concerns and rain water leaks, but it can also happen when an appliance leaks or a pipe bursts in your home. House fires can also be caused by natural sources like when lightning strikes, but they are most commonly started by error or a household accident.

When Damage Continues to Get Worse

The initial disaster situation can be frustrating enough, but oftentimes that situation can lead to other frustrating issues. For example, flooded basements or rain leaking down your walls can lead to serious water damage, but it can also lead to mold infestations behind your walls if the water isn’t completely dried up.

The same is true for fire, as the flames will certainly damage your home, but smoke and residual soot will travel to parts of your home that were never touched by the flames. In addition, water damage is also a common aspect of fire damage restoration because water is often used to put out the flames!

Home damage situations are never simple, but we can handle your recovery no matter what. We are trained to restore, repair and recover your home from the initial cleaning to the final reconstruction.

When a water disaster strikes, we will work on removing the excess water and saving your possessions. This also includes odor removal, mold mitigation and sanitization needs to ensure your property is fully restored.

When a fire breaks out, we are trained to handle the debris removal right alongside soot and smoke removal, as well as water extraction and damage repair. We can even handle full reconstructions of entire rooms or levels of your home!

Working with us makes your recovery simple because you only have to work with one company during your entire restoration! We have the tools, training and team members to handle every aspect of your reconstruction from start to finish.

Does your home need restoration and you don’t want to make more than one call? Contact us to get everything handled by one team.

Tips for Preparing for the Chilly Winter Season | SERVPRO of Alamo Heights

11/16/2023 (Permalink)

residential driveway covered in ice with icicles hanging down from the vehicle parked there The winter season is almost upon us! SERVPRO of Alamo Heights has your back with these helpful tips.

The winter weather in the San Antonio area is anything but predictable from month to month. Rainy days, high wind, sleet and even the occasional snowstorm can take us all by surprise.

No matter what type of weather we are experiencing, our homes are always vulnerable to the different potential damages caused by wind, sleet and ice. Preparing your home ahead of the incoming weather is always encouraged, and we explain how to do just that in our latest blog post!

House Preparations

Depending on what kind of weather is forecast, we always recommend staying home or adjusting plans to avoid traveling when the storm is blowing through. Temperatures that are hovering around freezing could easily turn a simple rainstorm into an icy situation and make travel really difficult.

Instead, stay cozy at home and start collecting your emergency supplies! Find your weather radio and tune into your favorite station.

Locate your extra flashlights and corresponding batteries, your first-aid kit, and safe drinking water and food. Strong wind can knock out power for a few hours or even days, so having a backup heating source ready to use like a fireplace is also good.

Your home is often the safest place to be when a winter storm is moving through the area, but if we do lose power, it can become really cold really quickly. Figure out an alternate location that you can head to if your home gets too cold to stay in, like a friend’s home or the local warming center.

Cleaning Up Afterward

Storms that bring ice and snow can create dangerous conditions outside your home, so walk carefully to avoid slipping on any slick walkways. Assess your home and property for any damage and start clearing away ice and snow.

If the storm brought any amount of accumulating snow, brush it off of the edge of your roof and your gutters. If that snow melts and then refreezes right away, it can quickly lead to ice buildup along your roofline that causes structural damage to your home. You should also take a look at any vents and clear away any ice that has formed around the grates. If carbon monoxide can’t exit safely from your home, it can create a really dangerous situation for your entire family.

Recovering After Damage

Ice, sleet and high wind can cause all kinds of issues for your home, including damaged siding, missing shingles and busted pipes. Our team can handle whatever storm damage your home and suffered and help you recover right away.

We will arrive at your home quickly and assess the situation, secure your space to prevent further damage, and then address the necessary repairs to return your home to its preloss condition.

Our team is always ready for anything! Contact us at SERVPRO of Alamo Heights for a quick restoration after suffering damage from a winter storm.

The Timeline for Recovering After a Summer Storm | SERVPRO of Alamo Heights

9/18/2023 (Permalink)

Dramatic night shot of a home with visible roof damage from a recently storm and fallen debris Summer storms affecting your property? Call SERVPRO of Alamo Heights to restore your space in no time!

We all may think we will have plenty of time to prepare for thunderstorms, thanks to advances in forecasts and weather technology, but it is still possible to be surprised by a popup storm at any time in the summer season. These types of storms can easily cause widespread damage in a short amount of time.

We are most vulnerable to heavy thunderstorms that bring wind and rain, and flash flooding conditions can appear in the blink of an eye around here. Understanding your flood risk and having a plan is always recommended for residents of Alamo Heights.

In addition to your preparations, be sure your safety remains your top priority. Keep your family inside and away from windows and head to your safe shelter location right away to ride out the storm.

When the coast is clear and you are able to head outside to survey the damage, follow these steps for a safe and seamless path to recovery.

Tips for Right After the Storm

Once the storm is gone, remember that it may have just been part of a larger system that is still headed your way. Stay sky-aware and be ready to head back inside at a moment’s notice. Keep your weather radio on and your cell phone handy just in case.

If any household members or loved ones were out and about during the storm, connect with them to make sure they are safe. Cell service may be spotty after a storm, so be patient and send a quick text when you are able.

You should also check on your neighbors if you have any close by. While your home may have only suffered minor damage, your neighbors may have experienced more significant damage or are in danger if something like a tree or big limb fell on their house.

Once everyone has been deemed safe and accounted for, now it is time to survey your home and property for damage. Take pictures of whatever you see and be sure to call SERVPRO® of Alamo Heights right away. We will get started on your restoration process as soon as you call us.

Steps to Follow After

We know that the longer you wait to address any issues, the worse the damage can become. Move about cautiously as you take photos of the damage and secure your home as loose nails, broken windows or damaged walls may make it harder to even dangerous to get around.

Securing your home to prevent further damage is also recommended. We will take care of this for you when we arrive, but laying down tarps or boarding up windows can help you avoid more damage to your fragile possessions in the meantime.

Every storm damage recovery situation is different, but we are trained to handle whatever repairs your specific situation requires. We will even work alongside your insurance company to make the most out of your claim.

Remember, we are here to help for whatever storm damage disaster you find yourself in. The strongest wind or the heaviest rain may wreak havoc on your home, but we are here to make sure that it becomes only a distant memory as quickly as possible.

If a storm leaves your home damaged, contact us for fast recovery. We’re here 247 when you need us.

Bracing Your Home for Summer Storms | SERVPRO of Alamo Heights

7/19/2023 (Permalink)

Empty parking lot with lots of greenery shown during a heavy downpour of rain. Have you been impacted by the unusual summer storm season? SERVPRO of Alamo Heights has your back when you experience flood and water damage.

The summer season is great here in the San Antonio area for many reasons, but not for severe weather! Severe storms can pop up at any time and can wreak havoc on our community without much forewarning.

We are no strangers to wind, rain, hail, tornadoes and certainly flooding situations in the summer and early fall, so staying prepared for any situation can help you avoid widespread or costly damages.

Are you ready to prepare your home for severe weather? Read on to learn about some easy ways to be ready for the next storm before it is even forecasted.

Preparing Your Yard

If you are diligent about taking care of your yard, you are already halfway there when it comes to storm preparation! Maintaining a clean and tidy yard is one of the best ways to prevent wind, water and impact damages.

Trim your trees regularly and remove debris or fallen branches off of your property promptly, and keep your gutters cleared of leaves. You should also take the time to pick up your yard often and put away toys, lawn equipment and anything else that could be used as a projectile in a storm.

Another place to focus on is your roof! Your roof is vulnerable to water damage if it is not in good condition or is missing shingles. Take the time to repair any damage you see or install fresh shingles if any of yours are missing or broken.

Storm Preparation Purchases

Storm preparation doesn’t usually take much, if any, extra money from your budget in order to be effective. However, that doesn’t mean you can’t make some upgrades for an added layer of protection!

Installing storm shutters is one of the best ways to prevent wind and water damage. If your windows can’t break, the wind and water can’t get in and cause chaos inside your home. Is your property lined with trees? Consider buying gutter guards for your gutter system to keep leaves and other yard debris from falling into it.

Lastly, your outbuildings can have bracings installed or roof reinforcements added to help keep them intact when the wind picks up.

Once your home is ready for the weather, stay current on the weekly forecasts and take action as soon as the warnings are issued. If you suffer storm damage, do not worry. The SERVPRO of Alamo Heights restoration team will be there for you whenever you need us.

Was your home damaged in a storm? Call us at SERVPRO of Alamo Heights to start restoration, 247.

Getting Your Team Ready for Severe Weather | SERVPRO of Alamo Heights

7/14/2023 (Permalink)

Business man holding an umbrella and briefcase with a dark thunderstorm behind him. If your home or business was damaged in a storm, call SERVPRO of Alamo Heights to get you back in action.

Owning a business means you have a lot going on on any given day. You are busy running day-to-day activities while also looking at the big picture, and you do it all with a smile on your face!

It can also be overwhelming to run your own business because you constantly have to be on the lookout for every scenario and have plans in place to deal with emergencies. Extreme weather is one of those emergencies that, if it isn’t planned for, can wreak havoc on your business and create unsafe conditions for your employees.

Read on as our team explains some easy ways to plan and prepare for severe weather situations at your business.

Understanding the Risk

Assessing weather threats looks different all across the country, and here, we need to be careful of strong winds, tornadoes and flash flooding. We can experience these conditions at any time, but the risk is higher in the spring and summer months. Having a plan in place for each of these situations can help your team stay safe.

Understanding your flood risk for your specific business location can help you take precautionary measures before the water starts to slow. Other methods like understanding local weather alerts and understanding the forecast before each work week can help you prepare for the possibilities.

Communicate With Your Staff

We are all connected in more ways than ever nowadays, so communicating with your team should be a quick way to spread information about potential severe weather situations.

If bad weather is in the forecast, prepare your team ahead of time by sending out your safe shelter location, explaining where supplies are kept, and how to evacuate the building quickly in an emergency.

Evacuating Quickly

Your staff’s safety is the No.1 priority during a severe weather emergency, so knowing how to evacuate quickly is crucial. Call a meeting and explain the different evacuation routes, along with where all of the exits are and where they lead. Label them and make sure the signs are easily visible for all members of your staff.

Staying put may also be the best course of action, depending on the situation. Preparing your safe shelter location now is a great way to ensure a smooth transition in an emergency. Pick a location without windows and store food, water and an emergency kit there.

Practice the various different severe weather response strategies with your team so that they can respond quickly and smoothly during a true emergency situation.

Don’t let extreme weather take control! If storms strike your business, SERVPRO can help you restore your losses.

The Return of Warmer Weather and Spring Storms | SERVPRO® of Alamo Heights and SERVPRO of Downtown San Antonio

3/14/2023 (Permalink)

dark stormy clouds forming into a spring storm SERVPRO of Alamo Heights and Downtown San Antonio team is always here for you, if you experience any storm damage call us right away.

The arrival of spring is warmly (literally) welcomed by so many of us proud Texans. We love the return of warm, sunny days and can forget about the crazy winter that we just had. Even though the change of season can be exciting, it is important to remember that the spring season means the return of thunderstorms and tornadoes.

Our team is dedicated to helping homeowners and business owners protect their homes against storm and water damage, so check out our latest blog below for some tips about how to start preparing for the rain now.

Avoiding Blockages

After the winter we just had, it is crucial that you get up on your roof and clear out your gutters. The wind, rain and even that ice storm we went through could have contributed to a buildup of debris or even gutter damage. Make sure that your gutters are in good condition and free to encourage the flow of water down and away from your home.

It is also important to address any issues with the vents around your home. A blocked furnace or dryer vent can lead to fires and appliance malfunctions and even be a health hazard to your family. Check for lint buildup, leaf debris or anything that could inhibit the vent’s function and remove it promptly.

When the ice storm came through, our pipes and outdoor faucets were vulnerable to the effects of the freezing temperatures. If you haven’t yet, inspect them for cracks or slow drips. If you notice any issues with any of your pipes, it is crucial that you take the time to fix the issue right away to prevent a larger disaster from happening.

Don’t Forget Your Roof

One of the most important areas when it comes to protecting your home is your roof! As the rain falls down, your roof needs to be free of damage in order to keep you safe and dry. Check your roof and siding as soon as it is safe to do so and be thorough in your search for damage.

A missing or broken shingle due to a windstorm or visible structural damage from flying debris can introduce water into your home that can leak down your walls and flow virtually everywhere in your home.

Necessary Preparations

Don’t forget about the inside of your home! Make sure your sump pump is in good condition and give your basement a thorough search. Any crack lines along your foundation or concrete walls can be a source of a flooded basement, so seal up those cracks right away.

With the return of tornado and severe thunderstorm season, it is crucial for you to have your emergency kit and safe shelter location ready for the upcoming season. Make sure everyone in your home understands where they are and how to get to them, and update anything in your emergency kit that you either used in the winter or need to add due to a change in your family (pet food, medications, etc).

Remember that your SERVPRO of Alamo Heights and Downtown San Antonio team is always here for you, no matter the season. If you find home damage or experience it during a spring storm, give us a call right away. We will be there for you to help you fully recover in no time!

Got water damage? We are here to help 247 and can restore your home quickly.

When Lightning Strikes Your Home | SERVPRO® of Alamo Heights and Downtown San Antonio

9/20/2022 (Permalink)

multiple lightning strikes off in distance of dark purple night sky If you are dealing with smoke or fire damage from a recent fire, call SERVPRO of Alamo Heights to hear about a restoration solution for your issue.

With proper preparation and responsibility, most home fires are preventable. But when the fire risk originates outside in the form of a wildfire or a lightning strike, it can be much harder to predict and prevent.

Lightning damage to homes is actually relatively common. In 2020 alone, 70,000 homeowners reported damage to their homes due to lightning. While your risk of getting personally struck by lightning is still rare, your home might not fare as well.

<h3does-lightning-come-from">Where Does Lightning Come From?

Lightning is the reaction caused by a strong electrical current that travels from the clouds down to the earth. While the majority of lightning occurs during strong thunderstorms, did you know that lightning can also occur during extremely hot forest fires and even heavy snow storms or blizzards?

<h3happens-when-lightning-hits-your-home">What Happens When Lightning Hits Your Home

If you are unlucky enough to have your home struck by lightning, it may cause a spark large enough to start a fire. Even though you will most likely know that something happened due to the incredibly loud sound associated with lightning strikes, you may not immediately see flames if the fire starts in your attic or within your walls.

One of the most effective ways to help deflect the power of a lightning strike is to install a lightning rod. They work by redirecting the incredible electrical power a lightning strike carries, reducing the impact of the strike on your home.

Also try to unplug as many electronics as you are able to before a storm to prevent a large electrical surge from ruining your TV, computers or gaming systems.

<h3and-wildfires">Lightning and Wildfires

Even if you are able to avoid a direct hit on your home, a nearby fire from a lightning strike can still be a risk if it is not contained quickly. If our area is particularly dry or the surrounding vegetation is brittle, a fire can get out of control quickly.

Lightning fires burn incredibly hot and fast, so they can become a large fire if they cannot be contained right away.

Do your best to keep your yard as tidy as possible to give a fire less to consume as it burns. Clear any dead brush and grass and consider surrounding your home with landscaping to give your home a buffer from an incoming blaze.

If a fire starts in or near your home, your first call should be to 911 and then exit your home as soon as possible. Once you are cleared to re-enter your home, then you should call us to come out to start your restoration process.

Our team at SERVPRO of Alamo Heights and Downtown San Antonio knows how to best tackle your project, and we are passionate about helping the people in our community.

Have you experienced smoke or fire damage in your home? Call us today to get the restoration finished fast.

Understanding Weather and Storm Alerts | SERVPRO® of Alamo Heights and Downtown San Antonio

7/20/2022 (Permalink)

a red and white severe weather alert sign If you suspect any damage to your home from a recent storm, call SERVPRO of Alamo Heights and Downtown San Antonio.

One of the unique things about the United States is the different types of weather that vary across the nation. From humid and hot summers to ice cold winters, we have it all.

With all of this weather comes the potential for severe threats every season. In fact, the United States has at least 42 different kinds of weather alerts, and they are broken down into six different categories.

When you are in the middle of severe weather, trying to decipher any sort of alert can be confusing if you are not prepared. Thankfully, we really only need to fully understand the types of alerts that affect us here in Alamo Heights.

<h4creation">Alert Creation

Weather forecasting is a series of predictions that meteorologists make that attempt to forecast how different weather situations will play out. Even though they are simply predictions, a lot of research and model interpreting go into each one to make them as accurate as possible.

The National Weather Service is the large organization that is responsible for creating the forecasts all across the nation. They are broken down into six regional offices across the country to help keep the forecasts more localized. Our office is in the Southern Region and is actually located right in Texas in Fort Worth.

When the NWS creates their forecasts, staff use data from radar, seismic activity, solar patterns and other model predictions. From that forecast, then they send out any corresponding alerts. They attempt to be as accurate as possible to make sure the right people are informed of any incoming threats.

<h4it-a-watch-or-a-warning">Is It a Watch or a Warning?

Understanding the difference between a watch and a warning is of the utmost importance. They are two very simple concepts, but a warning carries a much larger risk than a watch. This language is actually universal across most weather risks.

If a watch is issued in our area, that simply means an incoming storm or weather event has the potential to turn into a more severe threat. Whether the storm is particularly strong or the current weather (heat, humidity, etc) is just right, this is the time to keep an eye on the sky.

If a watch turns into a warning, you should seek shelter immediately. When a warning is issued, there is a dangerous storm or situation present and everyone should be inside and out of the elements.

In Alamo Heights, we commonly see severe storms, tornadoes and flash flooding problems. We are located in “flash flood alley,” after all! It is important to understand each of the corresponding alerts for these events so you can properly prepare for them.

<h4home-and-property">Your Home and Property

Preparing your home in advance of a storm can help minimize damages. If you are aware of any watches before they turn into warnings, you have more time to get ready for any impending weather.

Removing or securing outdoor furniture and clearing your gutters reduces the risk of water issues and property damage. It is also a good idea to take inventory of your emergency kit and make sure it is placed in your safe shelter location.

If you end up suffering damages from a storm, don’t forget to take pictures of the damage, and then call us at SERVPRO of Alamo Heights and Downtown San Antonio. Storm damage restoration is our specialty, and we are passionate about helping our community recover after any type of damage.

Understanding the weather risks associated with our area and knowing the differences between the various alerts will help keep you and your family safe this season.

Experienced storm damage to your home or property? Contact us today for a quick response!

Creating Your Storm Safety Plan | SERVPRO® of Alamo Heights

5/20/2022 (Permalink)

a dark cloudy sky with lighting strikes off in the distance If you discover storm damage to your home or business, reach out to SERVPRO of Alamo Heights right away.

Living in Texas, we know that severe weather can develop quickly and be very intense at times. Texas thunderstorms can include strong winds, heavy rain, damaging hail and even tornadoes. Plus, considering that there are around 100,000 thunderstorms throughout the United States every year, these severe weather events happen often, especially in Alamo Heights.

Texas is a hotspot for seasonal tornadoes. Did you know that Texas recorded the most tornadoes in 2021 out of all 50 states? Living in central Texas, knowing what to do when severe weather develops is very important.

While we can be informed about common weather patterns, we cannot dictate the weather. The best way to combat sudden severe weather is to be prepared for it at all times.

By doing little things like building an emergency kit, having a family communication plan and having a process to deal with potential damages, you can be ready for any severe weather.

Your Severe Weather Communication Strategy

The first thing you should do when severe storms are on the horizon is to solidify your family’s communication strategy. You need to be able to reach them at all times, and you should also have a way to receive alerts and updates from your local weather authorities via a cell phone or an NOAA weather radio.

Refresh your memory on the difference between watches and warnings, so you know whether to be sky-aware or when to move inside and seek immediate shelter.

You also need to discuss your communication strategy with your family, and communicate a common safe area in your home that everyone knows about and can access quickly in the event of bad weather. Even if not all of your family members are home during the storm, it is important to still be able to communicate with them after the weather has passed so you can check in with them.

Packing an Effective Emergency Kit

When packing an emergency kit, you should have the basics for each of your family members to be safe and comfortable for at least 72 hours. The essentials should include non-perishable food, water, first-aid supplies and flashlights with fresh batteries. This kit should be stocked and stored in your safe area at all times.

Your “After the Storm” Checklist

Once the storm has cleared and it is safe to emerge from your safe area, do a recap of your safety plan and a walkthrough of your home to check for damage.

When it is safe to do so, check your property for damage. Inspect your windows, doors and roof immediately, as these areas are more susceptible to water damage first.

If you do end up finding damage in your home, we are here to help. Our trusted staff at SERVPRO of Alamo Heights will be there to clean up and fix your damages. We respond quickly to inquiries and our experienced staff will get you back to “Like it never even happened.”

When the storm is over and your household members have all been marked as safe, make it a priority to do one final audit of your safety plan. Gather feedback about what worked and what needed improvement, and make any necessary adjustments so that you are ready and better prepared for when the next storm rolls through Texas.

If you discover storm damage to your home or business, you can count on SERVPRO to handle the restoration. We’re here 247 to spring into action—get in touch with us today.

Protect Your San Antonio Property from Flood Damage

3/14/2022 (Permalink)

Located in ‘flash flood alley’, San Antonio is one of the most flood-prone regions in North America. The geography and terrain of this area are partially to blame. Heavy rainfall causes runoff to flow quickly downhill. When a large amount of water flows at high speeds, it becomes destructive and erosive. 

Most flooding events occur during the fall and spring, so with spring quickly approaching, it is more important now than ever to make sure your home is protected from floods. SERVPRO of Alamo Heights is here to help residents and business owners in San Antonio and surrounding high flood risk areas protect their properties from flood damage. 

What Makes ‘Flash Flood Alley’ Susceptible to Floods?

A combination of soil composition, geographic location, and steep terrain contributes to the high probability of flooding in this area of Central Texas. The soil here is rocky and rich in clay, so it is not able to absorb excess water during heavy rainstorms. The resulting runoff goes into the nearest stream, eventually causing flooding. 

Major storms pass through San Antonio and surrounding areas from the Pacific Ocean and the Gulf of Mexico. These storms combine with strong frontal boundaries from the Great Plains, resulting in heavy rain that falls too fast for the soil to absorb. 

Over the last 10 years, Central Texas has experienced over 500 flash flood events. Don’t let a flood catch you by surprise, take the necessary precautions to make sure you are prepared to protect your property.

How to Flood-Proof Your Property

There are several ways you can equip your property to prevent flood damage. The two main forms of flood-proofing renovations are known as wet and dry flood-proofing. Wet flood-proofing involves installing flood vents and sump pumps, while dry flood-proofing involves applying coatings and sealants. By taking the following precautions, you can minimize structural damage and restoration costs. 

  • Install flood vents to alleviate the buildup of hydrostatic pressure on the walls and foundation of your property. This pressure buildup can cause structural damage to your home in addition to water damage. Flood vents work by providing an outlet for the water to flow freely through the foundation of your property. 
  • Install sump pumps where flooding happens regularly. Sump pumps allow you to remove water from your basement or crawl space.
  • Install check valves on your pipes. These valves will help prevent backflow from a flooded sewage system. These are extremely important as sewage water is full of harmful bacteria and contaminants.
  • Apply sealants to your foundation, walls, windows, and doorways. This will help prevent floodwater from seeping through cracks into your house. 
  • Direct run-off away from your property. During heavy rainstorms, make sure the runoff is directed away from your building to prevent pooling, which could eventually lead to leaks.

What to Do if Flooding Has Already Occurred

If water is already flooding into your property, don’t panic - follow these steps to protect your property:

  1. Locate the source of the flooding and contain the water. If your flood is caused by something inside, you may need to shut off the main water line.
  2. Turn off the electricity, but only if you can do so safely. Touching electrical components while standing in water can cause electrocution. If it is not raining, turn off the breaker panel outside your property.
  3. Move rugs, furniture, electronics, and other valuables to higher levels to protect them from water damage.
  4. Document any damage done to send to your insurance agent when filing a claim with your flood insurance provider. If you live in a flood-prone region such as San Antonio, it’s recommended to get flood insurance from the National Flood Insurance Program.
  5. Call SERVPRO of Alamo Heights. We will use our advanced tools to remove excess water and dry your property completely. Our water damage restoration process will make it like the flood never happened.

If your property has been damaged by a flood, you can count on SERVPRO of Alamo Heights to provide reliable flood damage restoration. Our team is ready to help you get your damage repaired and return your property to its original condition. 

A Variety Pack of Weather Hazards | SERVPRO® of Alamo Heights

3/7/2022 (Permalink)

an image with a cloudy, rainy, sunny and snowy sky Extreme temperature changes can lead to the possibility of severe weather. SERVPRO of Alamo Heights is a click away if you experience any damage.

You may already be aware, but the United States is among the largest nations in the world. It is second in size to Russia and Canada. China is larger if you don’t count the outlying territories here in the U.S.

When you have a territory of this stature, you can bet that the weather events for every region are going to be different and bring about different weather threats.

With the spring season nearing, the warm and cold air will collide all around the nation and cause distinct weather events, which is why we need to keep in mind the weather events that we are likely to see here in San Antonio.   The Pacific Northwest is bounded by coastal waters and likely to experience heavy rain over the spring months. This can cause issues like flooding or other water damage. With it being in the northern region, they are likely to be dealing with snow as well, which causes problems of its own.

The Upper Midwest and Northeast regions will continue having the typical winter weather—things like snow or blizzards will still be in full effect. These states are likely going to deal with cold weather until early summer when the temperatures start to warm up.   Directly opposite of the Northeast regions, the southern West Coast has to be on the lookout for excessive heat waves. These can endanger many lives. 

The middle of the country, from Iowa to Texas, isn’t in the clear! These areas must watch out for windstorms, derechos and the large risk of wildfires. Not to mention the infamous Tornado Alley lies in this region as well.

Then you have the Southeast, which experiences a wide range of severe types of weather. There are events like tornadoes, severe thunderstorms, rip currents or early-season hurricanes. 

As you can see, where you live doesn’t matter, extreme weather events leave no one out! Your weather might look a lot different than someone who lives in another state, but that’s why it’s important to always stay prepared.

If extreme weather leaves you with damage from water, fire, or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.

Winter Storms in Texas: What to Do When Disaster Strikes

1/18/2022 (Permalink)

Winter storm season is upon us, and while snow and ice usually aren't common occurrences here in Texas, they aren't out of the question. It's important to be prepared for winter storms, even if they are unexpected or uncommon, and to know what to do when your property is damaged by surprise events.

Last year in February, Texans faced an extreme winter weather event unlike any we’ve seen in decades. It left millions of people without power in freezing temperatures. This year, we want everyone to be prepared in case there is another unexpected weather event, and to have the reassurance that if something happens to your property as a result, you’ll have a team of professionals ready to make it "Like it never even happened."

Possible Winter Storm Damage in Alamo Heights

In Alamo Heights, Texas, it's possible that you will experience winter storm damage to your home or business. If this happens, don't panic - we're here to help. Our disaster cleanup services start with a free consultation and quote on what it would cost to have our team come in and clean up after a storm has passed through your property. 

We can do everything from remediating water damage from melting ice, flood damage, to sanitizing any areas where mold may have started growing due to water intrusion during the storm event. Our goal is to help homeowners and business owners alike restore their properties after storm damage while providing peace of mind through fast and effective services.

In addition to home restoration projects, we are also able to tackle large commercial restoration jobs. There’s no job too tough for our highly trained storm and water damage restoration specialists.

If you want some peace of mind and assurance that your property will be taken care of after a storm, give our team a call. We'll work with you to get your home or business back to its pre-storm condition as quickly and efficiently as possible!

Winter Storm Preparation in Alamo Heights, TX

If you're like most people here in Texas, you're probably not used to dealing with winter storms. While they may be rare, they aren't impossible, and it's important to be prepared for the worst.

Be prepared for winter storms by stocking up on supplies like flashlights, batteries, food, and water. Have a plan in place for extended power outages, and be sure to keep your car fueled up in case you need to evacuate. If flooding is likely in your area, move any valuable items off the ground or put them upstairs where they will be safe from potential flooding. 

From high winds to sudden freezes, winter weather can wreak havoc on your property. In order to protect your property from stormy weather, there are certain ways you can protect your property. 

Don’t let winter storm damage catch you by surprise! Be prepared for the unexpected with these preventative measures:

  • Trim tree branches away from your building
  • Strong winds and heavy rainfall can cause trees to fall on power lines or even on your home or business, causing significant damage and power outages.
  • Make sure your roof is free of leaks
  • Leaks in your roof, whether they are big or small, can cause water damage inside your building. If water damage isn’t taken care of quickly, it can lead to structural problems and mold growth. 
  • Keep your pipes well maintained
  • Leaking pipes can cause significant damage to your property’s structure, especially if you are unaware of the leak. Oftentimes, leaking pipes are unnoticeable and hidden within the walls until they become a major issue.
  • Weatherize your home with insulation and weather stripping
  • Not only will this keep your indoor environment comfortable and warm when the weather outside is frightful, but it will also keep your heating bills low and keep your home safe from damage. In the event of heavy rain, having properly sealed windows and doors will keep rainwater from coming inside and causing water damage.

SERVPRO of Alamo Heights is There For You

Being prepared for flooding and freezes can help decrease the chances of storm-related damage, but sometimes damages still occur. That’s where our storm damage restoration team comes in. SERVPRO of Alamo Heights is strategically positioned to provide you with an immediate response to your emergencies, helping to minimize the damage as well as the cleaning and restoration costs. We pride ourselves on being faster to any-sized disaster

If your home or business is affected by any kind of storm damage, from heavy rain to ice, you can count on SERVPRO to make it "Like it never even happened." We understand that storms don’t stick to an itinerary, that’s why we are ready to help 24/7!  

In the event of a winter storm, don't hesitate to give us a call! Our disaster cleanup team is here to help you restore your home or business back to its pre-storm condition. We understand that these events can be unexpected and stressful, so we're here to help make the process as smooth as possible for you. From repairing water damage from roof leaks to sanitizing areas affected by mold growth - we can do it all! Contact us today at (210) 822-2063  for more information on our storm damage restoration services.

Protect Your Home From Hail Storm Damage in Alamo Heights TX

10/6/2021 (Permalink)

Hail is a type of precipitation formed when drops of water freeze together in the cold upper regions of storm clouds, creating a rock-like structure called a hailstone. Hailstones remain in the clouds accumulating additional layers of ice until they are too heavy, at which point they fall down to Earth. Hailstones can vary greatly in size and texture, but all types of hail pose a threat to the structure of your home, as hail is essentially the same as rocks falling from the sky. While large and jagged hailstones have more potential to cause serious damage to your home and property, smaller and smoother hailstones can still cause damage. To put this in perspective, a baseball-sized hailstone falls at almost 100 miles per hour. Any heavy and jagged object falling at this velocity will cause substantial damage to structures on impact. If you have recently had a hail storm, it is a good idea to have your roof inspected for damages to prevent further complications in the future.

How Does Hail Damage Your Roof?

Hail can cause significant damage to the structural integrity of your home, no matter how sturdy your roof may seem. One of the most common types of hail damage is denting of aluminum and metal roofing. A dented, misshapen roof is a malfunctioning roof. If you notice such damages to your metal roof after a hailstorm, it’s important to contact the experts at SERVPRO of Alamo Heights as soon as possible. 

Asphalt shingle roofs can also be damaged by hail, but in the form of punctures, tears, fractures, and granular displacement. Repairing your asphalt shingle roof after hail damage is vital. Holes in the protective layers of your shingles could mean instantaneous or gradual leaks, which eventually lead to water damage. Additionally, the granules on your asphalt shingles provide a protective layer from the sun, so when there is a loss of granules, the shingles are more susceptible to UV light degradation, eventually causing cracks, blisters, leaks, and more. A swift response to hail damage is crucial to the safety of your home and health.

Repair Hail Damage with SERVPRO of Alamo Heights

As a locally operated business here in Alamo Heights TX, we are able to respond quickly to your hail storm damage emergencies. When you call SERVPRO of Alamo Heights, our disaster recovery team will immediately tend to your needs, as a fast response is important to prevent further damages. We will also tarp your roof to protect it from secondary damages while we are working. It is important to call the professionals at SERVPRO of Alamo Heights as soon as you suspect hail damage to your roof. The faster the response, the better. If you think you might have roof damage, it is safest to avoid going up on your roof to check for damages, because it might not be sturdy. Our professionals have the experience and tools necessary to safely inspect your roof after damage occurs. No matter the size of the project, the professionals at SERVPRO of Alamo Heights will arrive quickly, prepared to repair your roof damages. Give us a call at (210) 822-2063 for more information or to schedule your free estimate. 

Summer Storm Recognition | SERVPRO® of Alamo Heights

8/18/2021 (Permalink)

a large lightning strike in a dark stormy sky If storms cause damage to your home or business, SERVPRO of Alamo Heights is on the line, ready to make things right.

Summer is here and with that comes summertime activities that we enjoy. Vacations are on the horizon, warmer temperatures encourage us to go to the pool or beach and days are longer with more daylight so we can spend more time outside—at least, most of the time, that is.

If it seems like we experience more thunderstorms in the summer, it’s because we do! The conditions present in the summer lend themselves to thunderstorm creation, primarily due to increased amounts of moisture and warm air in the atmosphere.

Alamo Heights usually experiences hot and dry weather in August but that doesn’t mean the occasional thunderstorm won’t pop up. When it does, it’s best to be prepared.

Be Vigilant

Just because we have increased storms in the summer, that doesn’t mean we should dismiss them. If anything, we should be more vigilant.

Always pay attention to weather forecasts when storms are predicted and consider canceling outdoor activities and events if conditions warrant it. Local meteorologists are a great resource for storm prediction, and you should listen to them as conditions dictate.

You should also invest in an NOAA Weather Radio to continue receiving information in the event of power loss.

With most thunderstorms, flooding is a possibility, but many times not accurately predicable. If you’re experiencing a thunderstorm, consider staying home and off of the roads.

Most storms have high winds, and a little prior planning can prevent some damage. Trim dead and weak limbs from trees and move outdoor furniture indoors, if possible.

Taking storms for granted and not giving them the full attention they deserve could be deadly! Every year dozens of people die in storm-related incidents.

Be Storm-Protected

If lightning is present, stay indoors and away from windows. Wait 30 minutes after thunder stops before going outside, as lightning can strike 10 miles away from the storm itself.

Don’t swim, shower or bathe if you are in a thunderstorm. Lightning can strike through water sources, so it’s best to wait.

Have an emergency kit already made and know your evacuation route in advance of needing it. In a flooding situation, stay on high ground and never drive through standing water as you don’t know if the road has been washed away. Fast-moving water can easily knock you off your feet, and many times, it’s powerful enough to move a vehicle!

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

Severe Storms From Last Year Set Damage Records | SERVPRO® of Alamo Heights

7/8/2021 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead When storms do damage, we go to work to make things right. Contact SERVPRO of Alamo Heights to start the restoration process.

With COVID-19 deservedly taking most of the headlines last year, severe storms seem to have taken a backseat in the news cycle. But 2020 was a record-setting year when it came to severe storms, and the financial losses were staggering.

Dating back as far as we have been keeping records, last year was the single largest loss financially that the Unites States has endured.

When a storm causes $1 billion or more in damages, it is referred to as an official weather disaster. Last year, we experienced 22 of these!

Many more storms happened in 2020; they simply didn’t reach the billion dollar threshold. So many hurricanes were recorded that the National Weather Service had to dip into the Greek alphabet just to name them.

Severe Storms Cause More Property Damage Than Hurricanes

Hurricanes bring an immense amount of destruction, primarily due to high winds and the size and scale of the storm. While hurricanes are much larger than severe storms and tornadoes, storms and twisters accounted for more property damage last year simply because of the sheer quantity of occurrences.

Fourteen of the 22 official weather disasters last year were severe thunderstorms. Many of these storms spawned destructive tornadoes as well.

August 2020 was a particularly destructive month, as Nebraska experienced a derecho. What is a derecho you ask? The NWS defines it as a band of storms with 60 MPH winds along the entire span of the storm front, lasting at least 6 hours.

This single storm damaged 10 million acres of corn fields. That’s almost one half of Nebraska’s entire crop and 11% of the United States’ production of corn.

It’s a Trend

2020 was the tenth consecutive year of recording at least eight billion-dollar plus disasters. Based on that, it looks like we are settling into a “new normal.”

In 2017, storms generated over $300 billion in damages, the highest ever recorded.

Whether you’re a property, business or home owner, you need to take all possible precautions to prepare for these storms. Preparation will help minimize storm damage for you and those living with you.

Even the best preparation can’t always prevent storm damage. Our goal is to help you recover when a disaster strikes and restore your property "Like it never even happened."

If you experience a storm that has caused major damage, we’re here to help you restore your property. Call us today to see how we can help.

During this hurricane season, pick the team that's FASTER TO ANY SIZE DISASTER™ | SERVPRO® of Alamo Heights

6/11/2021 (Permalink)

Make sure you and your family are prepared and informed during hurricane season. 

According to the Ready Campaign hurricane season for the Atlantic area is between June 1st to November 30th. 

Whether you are on the coast or further away, hurricane season can affect us all with varying severity. Hurricanes can cause high winds, rain, or even tornadoes further inland than most people might realize. 

The Texas Department of State Health Services suggests the following to prepare:

  • Secure your property.
    • Permanent storm shutters offer the best protection for windows.
    • Another option would be to shore up your windows with 5/8" marine plywood
    • Ensure trees and shrubs around your home are well trimmed.
    • Clear loose and clogged rain gutters and downspouts.
    • Secure outdoor furniture, potted plants, lawn ornaments, and bar-b-que grills.
    • Determine how and where to secure your boat, if applicable.
  • Create your Disaster Supply Kit and keep it in an easily accessible place
  • Secure your home, close storm shutters, and secure or bring inside outdoor objects such as grills and patio furniture
  • Turn off propane tanks
  • Ensure a supply of water for sanitary purposes such as cleaning and flushing toilets. Fill the bathtub and other large containers with water

If your property sustains damage from a storm, give us a call at 210-822-2063 or visit us at our website 

Reasons That Thunderstorms Are So Dangerous | SERVPRO® of Alamo Heights

5/11/2021 (Permalink)

a large lighting strike just in front of person driving down road Thunderstorms can pop up at any moment. Contact SERVPRO of Alamo Heights today if you experience any damage.

It is not uncommon for thunderstorms to occur during the warmer months of the year, but even though they are frequent, they should still be treated with caution every time. Every thunderstorm has the potential to cause damage due to high winds, lightning strikes, hail, flash flooding and more, and if you are unprepared, they can be quite dangerous events.

Any storm that has thunder and lightning is considered a thunderstorm, and all thunderstorms do contain both even if you do not see a lightning strike. If hail one inch or larger falls and winds reach 58 miles per hour, a thunderstorm will be upgraded to severe status.

Understanding how thunderstorms can be dangerous is key to staying safe from them, so we will look at that information below.

Why Thunderstorms Can Be So Dangerous

Damage and injury from lightning strikes. Lightning strikes are one of the most dangerous elements of thunderstorms, and it is reported that they cause around 300 injuries every year. This does not include the damage that lightning can cause to homes, such as starting a house fire or felling trees that can then fall on structures. Every thunderstorm also produces lightning, so even if you do not see it, it is a possibility.

Property damage due to hail. It is extremely frightening when hail begins to fall, both because it is quite loud and because it can cause serious damage. If cars are left unsheltered or unprepared people get caught in hail, serious damage and injury can occur. Hail can also damage a home’s roof or siding, making it more susceptible to water damage vulnerabilities as well.

Harm from flash flooding. Though flooding tends to happen in predictable areas, flash flooding due to thunderstorms is quite different. Backed-up storm drains or overflowing ditches can lead to a flash flooding incident that impacts an entire neighborhood, which is a very dangerous situation. Just a few inches of water can knock over an adult or carry away a vehicle, and if it is dark outside, it can be quite difficult to see the floodwaters rising.

Thunderstorms are dangerous and can cause significant damage to homes or commercial spaces. If you have damage due to a thunderstorm, you can count on us to help. Contact us 247 for more information about our storm restoration practices.

Local Experts Are in Your Corner When You Need Home Restoration | SERVPRO® of Alamo Heights

2/8/2021 (Permalink)

black glasses and pen sitting on top of white insurance policy If your home is damaged due to a disaster, Contact SERVPRO of Alamo Heights. From start to finish, we will be here to help.

Every homeowner who files an insurance claim for home repair and restoration in 2021 will have one thing in common. What is it? The sooner they can get the repair process started, the better the outcome is likely to be.

Homeowners' insurance claims vary widely in type and severity. Sometimes they’re from severe weather issues, like wind, hail and rain. They can also be caused by home accidents and appliance malfunctions.

The level of damage can vary, too. Sometimes homeowners need help repairing basement water damage or repairing mold damage. In other cases, the repairs and restoration work needed is more extensive.

Why Timing Matters

So, you may be wondering why starting early to repair damage to your home is so important.

Some types of home damage only grow worse over time. And the process progresses faster than you might expect.

For example, water damage can cause wood to warp within days. And the smoke, soot and water damage resulting from a fire worsen over hours and days. You can even notice the first signs of mold within a few hours. The longer these problems persist, the more difficult it is to remediate and repair them.

Move Fast When You Need Home Restoration

Your local SERVPRO team understands why it’s so important to get your home restoration process moving quickly. We’re always prepared to help you when an emergency arises.

You can reach out to our team at any time when you need home restoration and repairs. We’ll answer 247 to help you get the process started. You can trust us to be here when you need our help.

Beyond speed, there are plenty of other reasons, so many residents trust us to do their restoration work.

Our technicians are educated experts. Our technicians are passionate about providing the best services and work possible. That means they’re consistently going through training and earning certifications. They bring that knowledge to work on your home.

Our teams use proven, leading-edge technology. We’re connected with a nationally known and trusted brand. That means we have access to some of the best restoration technology available today.

We are a local business. We are members of the local community. That means when you call us, you’re calling friends and neighbors who are ready and prepared to help you when you reach out.

If your home is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Your local resource for storm damage information | SERVPRO® of Alamo Heights

2/8/2021 (Permalink)

Whenever a storm event happens in Texas, SERVPRO® is Here to Help

From El Paso to Beaumont, SERVPRO® of Alamo Heights has all the experience and resources to help you get back to a preloss condition for all of your business and residential needs. 

When a catastrophic storm event such as a hurricane or a wildfire has damaged your property, it is advised to only return when authorities have deemed it safe. Whenever it is deemed safe, some authorities suggest to document the damages to your property and its contents. This helps in the process of restoring the property.

If you need information about local storm events please use the resources given by local government entities such as Bexar County Emergency Management

Plan for your emergencies before they happen with the SERVPRO Ready Plan app available on the Apple App Store and the Google Play Store or by calling SERVPRO® of Alamo Heights at 210-822-2063

The Dangers of Flash Floods During and After Severe Weather | SERVPRO® of Alamo Heights

11/24/2020 (Permalink)

Flash flooding is not always on people’s radar as a dangerous weather event, as things like lightning strikes and high winds appear to be far more common. However, many people are surprised to learn that flooding is the second leading cause of weather-related deaths in the United States.

Part of what makes flash floods in particular so dangerous is because of how quickly they can come about and how they can impact even small bodies of water. An overflowing storm drain or neighborhood creek can quickly cause a significant impact if it rains heavily enough, which is why it is important to be vigilant if they are a possibility.

What Is a Flash Flood?

A flash flood is defined as flooding that begins within six hours of heavy rainfall, which is why they are so common after storms and other severe weather. They can be highly unpredictable, but are especially common in urban areas due to overflowing storm drains and other drainage issues that might arise during a storm.

How Will I Know if I Am at Risk for Flash Flooding?

One of the most important things to remember in regards to flash floods is to carefully heed all warnings put out by your local weather officials. A flash flood watch means that flooding is possible, so it is wise to think of your action plan. If a warning is issued, that means flash flooding is likely to begin soon and you should execute your safety plan. If there is a flash flood emergency, that means there are life-threatening levels of water in the area and you should immediately take action.

What Are the Rules of Flash Flood Safety?

Knowing the rules in regards to flash flood safety is so important for ensuring you and your family can be protected from these traumatic events. Here are the important things to remember:

  • Stay away from low-lying areas during periods of heavy rainfall.
  • Have a safety and evacuation plan in place in case flooding becomes imminent.
  • Never attempt to walk or drive your car through floodwater.
  • Do not let children play near floodwater, as it can contain harmful substances.
  • If floodwaters block your route, find a different way to go.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

Why Count on SERVPRO® When You Have Storm Damage? | SERVPRO® of Alamo Heights

8/27/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Alamo Heights to set up an appointment.

Sustaining storm damage to your home or commercial space can be a complicated endeavor. Not only is structural damage a possibility, but water and electrical damage are, too—and because there are so many unscrupulous restoration companies about after large storms, it can be difficult to know who you can trust during the aftermath.

Working with the right restoration company can make all the difference in your recovery process. As storms continue to get more severe and more expensive to recover from, knowing you are in good hands every step of the way is invaluable—which is why we are here to earn your trust.

Why You Should Count on Us to Handle Your Storm Damage

We are active in the community and in our industry. Many of the scams that pop up after a large storm or disaster involve companies that are not active in the area and not well-regarded in the restoration community, but with us, you never have to be concerned about that. We have been helping the community recover from disasters both large and small for many years, and we are proud of our reputation as an industry leader in restoration.

We have the resources to handle any size disaster. No matter how much of an area is impacted by a disaster when you receive your damage, you can count on us to handle it. Because we have a national network of SERVPRO® locations, we can call for backup resources when needed to ensure we can scale to provide everyone with exceptional service no matter the size of the storm.

We will respond to you quickly at any hour. We understand how devastating it is to discover you have damage to your property, which is why we always guarantee a quick response no matter when you call us. You will never have to wonder if we will return your message or show up on time—as soon as you call our 247 emergency line, we will begin assembling a team and dispatching them to you as quickly as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

How to Stay Safe When Severe Storms Are in the Forecast | SERVPRO® of Alamo Heights

5/21/2020 (Permalink)

severe weather red sign with dark cloudy sky in background If your home has been impacted by storm damage, SERVPRO of Alamo Heights will respond quickly to assist in any repairs.

Not only can severe storms cause serious damage to an area, but they can also be extremely dangerous for those that are in their path. Preparing yourself for storm damage is one of the best things you can do to keep yourself and your family safe, which is much easier if you keep some must-know tips in mind.

By understanding watches and warnings, making sure you are fully prepared at home and having a way to get any emergency alerts, you can significantly increase how safe you will be should severe weather strike.

Know the Difference Between Watches and Warnings

When severe weather is a possibility in your area, it is vital that you understand the difference between a watch and a warning in order to make sure you can react appropriately. A thunderstorm watch means that there is a potential for severe storms to develop, but one has not been picked up on the radar. Conversely, a warning means that a thunderstorm is imminent or occurring in the area, and precautions such as seeking shelter should immediately be taken.

Prepare Your Household for the Threat

If you are home when a thunderstorm warning is issued, you should absolutely stay there unless local officials say there is a need to evacuate. In order to do this comfortably, make sure your home is prepared. Stock up on batteries and flashlights, water and non-perishables and have a plan in place for where to go in the house in case officials advise residents to seek shelter—a hallway or closet will generally work best. You should also make sure that you have adequate first-aid supplies in case of emergencies.

Be Aware of Emergency Shelters and Have a Way to Get Alerts

In the event of extremely severe conditions, you may need to seek help from a local shelter or be required to evacuate, so having a way to stay connected for important weather alerts is wise. While most people will primarily use their smartphone for this, they can become unreliable during bad weather so many people prefer to purchase a crank-powered NOAA Weather Radio as a sure-fire way to receive alerts in case of an emergency.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Ways That Heavy Rainfall Can Lead to Water Damage | SERVPRO® of Alamo Heights

5/7/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Alamo Heights has the trained technicians to fully restore your home.

While water damage is typically associated with events like flooding or plumbing malfunctions, heavy rain can also cause its own set of issues regarding water damage around the house.

While any level of moisture can cause damage, heavy rain is considered rainfall at rates over 0.3 inches per hour and can work its way into much smaller vulnerabilities in your home. To help you better prepare and avoid water damage, we have put together a list of how these rapid rainfall rates can cause issues.

How Heavy Rains Cause Household Water Damage

Backup of clogged gutters. Clogged gutters can cause significant damage to your home after heavy rains. If there is debris in the gutters, it will be difficult for water to drain away, which can then result in leaks from puddles as the water is left standing against the roofline.

Leaks around windows and doors. Windows and doors are supposed to be sealed against the elements, but as their weatherproofing ages, it can deteriorate as well. When heavy rains roll through, water can find its way into minuscule cracks and cause damages.

Poor drainage around the foundation. If your home is at the bottom of a hill or does not have adequate drainage around the foundation, heavy rains can build up against the base of your home and lead to leaks in your basement or crawl spaces.

Leaks in and around the roof. Roof leaks are one of the leading consequences of heavy rains, and they can sneak up suddenly. All it takes is for a shingle to be scraped away or a weak spot to form and rainwater can begin seeping in as it falls.

Malfunctioning of a sump pump system. For homes with sump pumps, doing regular maintenance and checking for issues is key—otherwise, the pump system can get overwhelmed and will not be able to effectively move water away from the home.

Leaks around chimneys and skylights. Houses with chimneys and skylights tend to be more vulnerable to heavy rains than homes without them. While they are nice features to have, the seals where they meet with the roof can grow vulnerable over time and become overwhelmed when rainfall is heavy.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

How to Return Home After a Flood | SERVPRO® of Alamo Heights

4/8/2020 (Permalink)

After a flood, many homeowners find that they are ready to return to their homes as quickly as possible and get to work on recovery. While this will hopefully be possible, there are many steps to take to prioritize your safety and prevent further harm in a flood’s aftermath.

After a flood occurs, quick action does make a difference, but it is important to make sure you are taking the right steps to avoid further issues.

Steps to Staying Safe When Returning Home After a Flood

Avoid further safety hazards. The first thing to remember after a flood is to never return home until officials have deemed it safe. There are many dangers such as electrical currents, contaminated water and other hidden hazards that might be present. If you can do so safely, turn off the electricity main to the house, but never do so if it is in standing water.

Air out the home. If there is no rain or moisture outside, open doors and windows to allow air to circulate throughout the house. Though mold growth will have likely already begun, this can slow it down and prevent further damage from occurring. If the house has been closed up for several days, it is wise to let it air out for a bit before you spend any substantial amount of time inside breathing in the air.

Document the damages. Before you begin removing objects or tackling any cleaning projects, take photos to document the damages when you enter the home. If you have flood coverage, this can help you maximize the claim you are eligible for in the aftermath of the flood.

Contact your restoration and insurance companies right away. In the aftermath of a flood, it is wise to let your insurance company know about the extent of the damage right away and contact your restoration companies to begin repairs. Standing water can lead to further damage, so getting the recovery process started as quickly as possible will help prevent any further damages and help your household recover.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

When Stormy Weather Strikes, We’re Here to Help | SERVPRO® of Alamo Heights

2/7/2020 (Permalink)

a yellow storm damage sign in front of a large damaged roof SERVPRO of Alamo Heights is your Damage Restoration expert. If you experience any storm damage call us right away.

Stormy weather is a part of life, but occasionally, a storm can turn into something more serious. Considering the fact that storms caused around $2 billion in losses in the year 2018, if you own a home, it is important to have a plan in place for what to do if one causes damage.

Choosing a restoration company is something that is best done in advance so you are able to make a sound decision. Because we can handle a variety of damages thanks to our highly trained technicians and national resources, we think our approach to restoration sets us apart.

Why You Should Call Us for Storm Damage Restoration

We Handle Moisture and Structural Damage
Storm damage is quite complex because of all the elements it can include. Not only can the structure of your home be damaged by wind, fallen trees and other debris, but this can also lead to water damage as it continues to rain. Working with a company like ours that can handle both of these types of damages is ideal, as we will be able to restore every aspect of storm damage that you sustain.

Our Technicians Are Experts in Storm Damages
No two storms are alike, nor are the damages they cause. Thankfully, our technicians are highly trained in structural and moisture damage and have fully studied the guidelines that the Institute of Inspection Cleaning and Restoration Certification has set forth as the industry standard. We also frequently host continuing education seminars and e-learning courses to make sure each one of our technicians is up to date in their field.

We Respond Quickly and With Adequate Resources
With a 247 emergency line, we pride ourselves on our fast response time when you call. Furthermore, because we have the backing of a national brand behind us, we can call in extra resources from other SERVPRO® locations if need be to ensure we have an adequate amount of technicians around to handle the damage.

We Are a Trusted Leader in the Restoration Industry
Unfortunately, after a disaster or severe storm, there are a multitude of post-disaster scams that aim to take advantage of areas while they are at their most vulnerable. Because we have been a local member of the community for years and are considered a national leader in restoration, you never have to worry about scams or poor service when dealing with us.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

The Types of Damages Flooding Can Cause | SERVPRO® of Alamo Heights

12/2/2019 (Permalink)

Though all water damage is a pain to deal with, dealing with damages from flooding are unique. There are many types of floods and floodwaters can penetrate every area of the home, causing damage to extents that may be surprising to most homeowners.

With flood rates on the rise around the world, it is now more important than ever for homeowners to be aware of the damage they can cause and what they will do if a flood impacts them.

How Flooding Damages Homes

Foundational Damage. As the soil underneath a home becomes saturated, it can start to raise parts of the foundation unevenly, leading to cracks and fissures. This can also cause issues with door and window frames, as they become distorted by the house’s shifting.

Drywall Damage and Mold. Drywall that has been soaked can become weak and crumbling, as well as provide an ideal space for mold to grow within the structure of the home. Any ceilings or walls that were in contact with water should have their drywall removed so proper drying can occur.

Insulation Saturation. Depending on the type of insulation in your home, it can become waterlogged and must be removed. Closed-cell foam insulation does not absorb moisture, but most types of insulation will have to be removed.

Temporary Frame Swelling. Most homes are made from frames of solid lumber, which will swell after a flood but only temporarily. Framing must be thoroughly cleaned to prevent mold damage, but it will generally return to its original shape and remain structurally sound.

Appliance Ruining. Appliances that contain insulation, such as ovens and refrigerators, will almost certainly need to be replaced. However, other appliances might be salvageable if they are evaluated by an expert who deems them safe for use.

Furniture Damage. Upholstered furniture can absorb a surprising amount of water, making it susceptible to water damage and mold growth. Furniture made of wood, glass pieces and other miscellaneous materials should be cleaned thoroughly but should be OK for use.

If your home has been affected by a flood, we’ll be here to help you! Give us a call 247 to learn about our certified flood restoration process.

Are You Prepared for an Emergency?

10/10/2019 (Permalink)

As a business owner, insurer, or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customer and community to follow.

In order to be prepared for any disaster you can begin by taking these three simple steps:

  • Have a plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ready for any type of storm event that can potentially affect our local community.  At, companies likes your can find vital information on how to begin preparing your organization and addressing your unique needs during an emergency situation.  You can also contact SERVPRO of Alamo Heights to find out more on how to be ready when disaster strikes.

If a Disaster Strikes, Will You Be Ready?

10/10/2019 (Permalink)

It is important to prepare before a storm or disaster occurs.  Consider the following steps to better prepare for an emergency situation:

  • Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans with your family.
  • Assemble or update your emergency supplies.
  • Learn about local hazards in our San Antonio town, and conduct drills to practice emergency response actions.
  • Participate in a preparedness discussion, training, or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergencies and storms can happen anytime to anyone.  Taking action now helps to protect not only yourself, but also your property.

How to Help Protect Your Home From Flood Damage | SERVPRO® of Alamo Heights

7/2/2019 (Permalink)

No one likes to consider the possibility of flood waters compromising their home, but the gravity of the situation is that 90% of natural disasters include some form of flooding. While your home may not be in a known floodplain, it’s still beneficial to know proper protocol if the threat of flooding is looming ahead.

Ways to Reduce Flood Damage at Home

We know that flooding cannot be prevented, but it is possible for you as a homeowner to minimize the damage to your property thanks to these steps:

Talk over emergency procedures. You should be creating and discussing disaster plans and various evacuation routes with your entire family. It’s vital that everyone is familiar with these. Be sure that the shut-offs for electricity and gas are known, too. Another smart plan is to have emergency supplies at the ready.

Know your risk. You can check with your local emergency management office or use the FEMA Flood Map Tool to learn more about the risk of flooding in your area and what precautions you should be taking.

Raise valuables. Do you have important items stored in the basement? These could include family memorabilia, tax records and other documents. If so, you’ll want to make sure you have scanned them into a hard drive or have physical copies made. Also, invest in some shelving to help keep items off the floor.

Turn off electricity. While it might seem unlikely that floodwaters will touch your electrical outlets or electrical cords, it’s very possible. And if it occurs, significant damage can occur and the risk of fire greatly increases.

Prepare appliances. Appliances such as washers and dryers can be elevated on bricks or stands to protect the internal workings from water damage in the case of a shallow flood.

Raise hazardous materials. Things like oil, paint and cleaning supplies should all be stored in elevated areas. This can help prevent dangerous spills in floodwater.

Keep propane and fuel tanks anchored. If a fuel tank tips over during a flood, the spill could become dangerous and even a fire hazard. Be sure any fuel tanks on your property are either removed or anchored securely.

When disaster strikes, your No. 1 priority should be keeping your family safe. By taking advance precautions and understanding evacuation procedures ahead of time, you can help protect your home from extensive water damage and protect the family from danger as well.

If you’ve experienced water damage due to a flood or other causes, SERVPRO® of Alamo Heights is here to help. Our technicians are fully trained in water remediation, and our 247 Emergency Line means we’ll be there for you when you call.

Common Types of Storm Damage Produced by Thunderstorms | SERVPRO® of Alamo Heights

6/19/2019 (Permalink)

Thunderstorms are commonplace during the spring and summer, and with them, can come the chance for storm damage.

Are you familiar with the most common types of damage caused by thunderstorms?

Thunderstorm Basics

Throughout the world, there are an estimated 16 million thunderstorms each year. In the U.S., the number typically comes to around 100,000 thunderstorms per year, with 10% of those considered severe.

For a thunderstorm to form, moisture and rising unstable air are needed, along with a “lifting” mechanism. This could be hills or mountains that force air to rise, or where warm/cold or wet/dry air bump together, causing a rising motion.

The three stages in the life cycle of a thunderstorm are the developing stage, the mature stage and the dissipating stage. It is the mature stage when hail, heavy rain, frequent lightning, strong winds and tornadoes are most likely to occur.

Thunderstorms and the Damage They Can Bring

There are many aspects of a thunderstorm that can prove dangerous, but one of the greatest risks is the chance of flying debris due to high winds.

In a severe thunderstorm, wind speeds can gust in excess of 57.5 mph, which is more than enough to cause damage to your property.

With high winds, there is an increased chance of even the most harmless-seeming of items turning into a projectile, such as tree branches, gravel, mailboxes, fencing, lawn furniture, potted plants and garbage cans. You should take care to make sure items in your yard are secured prior to any thunderstorms rolling through.

Besides wind damage, thunderstorms can also produce the following damage:

  • Lightning damage. If lightning strikes a home or building, that electricity can pass through the wiring of the home. This could severely damage any electrical appliances that are plugged into an outlet. Lightning can also result in the starting of fires.
  • Tornado damage. Tornadoes are extremely destructive, and they can have wind speeds reaching upwards of 200 mph in the worst of occurrences. Tornadoes can do severe structural damage in a very short amount of time.
  • Hail damage. Did you know that according to NOAA, the cost of hail damage can reach $1 billion a year? Small hail can damage crops, while larger hail can damage vehicles, roofing and windows.
  • Flood damage. It is not uncommon for heavy rains to accompany a thunderstorm, and occasionally, that can lead to flash flooding. These floods can damage structures, tear trees out of the ground and sweep things away.

If a thunderstorm has resulted in damage to your home or business, know that the team at SERVPRO® of Alamo Heights is available 247 to help with cleanup and restoration.

Tornado Safety Tips for Your Family | SERVPRO® of Alamo Heights

4/23/2019 (Permalink)

Knowing that springtime weather can be unpredictable, you should always be prepared for the chance of severe thunderstorms that lead to the perfect conditions for a tornado touchdown.

April and May traditionally have the highest occurrences of tornadoes at 30% and 24% respectively, which means we are currently in the height of tornado season throughout the United States.

Included in this blog are some tips and information on tornadoes that can help keep your family prepared for the worst possible scenario.

Conditions for a Tornado

Roughly 1,200 tornadoes occur in the U.S. each year, and they are born in thunderstorms, especially those known as “supercells.”

A tornado forms when changes in wind speed and direction create a horizontal spinning effect within a storm cell. This is then tipped vertical by rising air moving up through the thunderclouds.

At first, the tornado’s signature funnel cloud is transparent, but it becomes visible when water droplets from the storm’s moist air condense or when dust and debris are picked up. A typical tornado can grow to be 660 feet wide and will move at 10 to 20 miles per hour, although larger and faster have been observed. Hail and intense winds of over 200 mph can accompany tornadoes.

Tornadoes typically occur in the spring and summertime, later in the afternoon, but it is vital to remember that they can occur anytime and anywhere.

What to Do in Case of a Tornado

First, you should know the difference between a tornado watch and tornado warning. A watch is issued when the conditions are favorable for tornadoes, while a warning is issued when a tornado has been reported by spotters or indicated by radar.

If a warning has been issued for your area, it is vital to take action to find safe shelter, especially if you are in the path of the tornado.

Shelter options include:

  • Underground options like a basement or storm shelter.
  • The lowest part of your home, in an area that is away from outside walls, doors and windows. Interior closets and bathrooms can be ideal options.
  • If you are outside, try to get to a sturdy building. Mobile homes and trailers are not a safe option.
  • If on the road and no building access is available, do not get under an overpass or bridge. Instead, find a low, flat location and use your arms to protect your head and neck.

You should make sure that you have flashlights, a battery-powered weather radio and extra batteries in your selected tornado shelter at home

If you are caught out on the road during a tornado, DO NOT try to outrun it. Also, when you are taking shelter in your home, you can provide additional cover by using furniture items like couch cushions, mattresses or blankets to help keep your head and neck covered.

Tornadoes can wreak absolute havoc on the areas they touch down in. While meteorologists and weather services can provide some advanced warning to potential threats, tornadoes can still occur with little to no warning at all.

If your home or business has been damaged by a tornado, know that SERVPRO® of Alamo Heights is ready and waiting to jump into action and get cleanup and restoration of your property underway.

Preparing for Unpredictable Spring Weather | SERVPRO® of Alamo Heights

4/18/2019 (Permalink)

It’s officially spring and that means one thing—it’s time to buckle up for whatever Mother Nature may choose to send our way.

<h4nature-s-choice">Mother Nature’s Choice

Springtime’s arrival comes with longer days and more sunshine, but unfortunately, also comes with the threat of severe weather throughout the country. It’s dealer’s choice this time of year, which means the weather may change at moment’s notice.

The changing weather is due to the unstable temperatures that can go from warm to cold even in the same day. That temperature change can result in extreme weather changes as well.

Thunderstorms are increasingly common throughout the spring and are the main cause of severe weather. A thunderstorm can occur whenever warm, moist air collides with cool, dry air, which is most common in the spring and summer.

When looking at natural catastrophe losses in the U.S. for 2017, severe thunderstorms were the most common and produced some of the costliest results. Out of 50 events, there were 85 fatalities and an estimated total of $25.4 billion in overall losses.

These storms can bring about the threat of flooding, high winds and even tornadoes if the conditions are right. It has been found that in modern history, 10% of all violent tornadoes have occurred in March, with April, May and June taking the top spots at 30%, 24% and 15% respectively.

<h4to-be-prepared">How to Be Prepared

We may not be able to predict the weather with 100% accuracy, but fortunately, forecasters have the tools available to at least give us an idea of severe weather that could be coming. Advanced warnings, along with the right preparation, can greatly improve overall safety for your family.

Here are some things you can do to your home to prepare for the chance of severe weather:

  1. Clear out your home’s gutters, drains and downspouts.
  2. Trim trees of precarious limbs or branches that could break off in a storm.
  3. Secure or store outdoor belongings if severe weather is in the forecast.

Having an emergency kit on hand is always advised. These kits should include the following:

  • Battery-operated flashlight and NOAA weather radio, with extra batteries for both
  • Emergency evacuation or shelter plans
  • Important personal info, like telephone numbers of neighbors, family and friends, insurance and property info, numbers for the utility companies, and medical info
  • A first-aid kit with things like non-latex gloves, adhesive bandages, tweezers, sterile gauze pads, aspirin packets, adhesive cloth tape and scissors
  • 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bag

Despite its unpredictability, there is one thing that always remains true of the spring weather season: It always happens. If your home or business is damaged in a storm, you can depend on SERVPRO® of Alamo Heights to get the cleanup and restoration process started fast.

Common Types of Storm Damage

9/19/2018 (Permalink)

Texas is no stranger to damaging storms. The best way to be prepared for a storm is to know what type of storm is coming. Did you know there are 10 different types of storms? Each of them have unique causes and create unique kinds of damage.

SERVPRO® of Alamo Heights knows the importance of keeping a home or business safe before, during, and after a storm. Keep reading to learn more.

The 10 most common storms are:
  • Hurricanes
  • Tornadoes
  • Flooding
  • Snow storm
  • Hail storm
  • Thunderstorm
  • Lightning storm
  • Tropical storms
  • Ice storms
  • Derecho storms

Depending on where a person lives, they likely won’t experience every type of storm in their lifetime. You might even be wondering what that last one is – a Derecho storm is a giant storm made up of many large storms. To be considered a Derecho storm, multiple storms must be raging at over 58 miles per hour over a path of 240 miles.

If you don’t live on or frequent the coast, you may never experience a hurricane (also know as a tropical cyclone or typhoon). However, neighboring states often still feel the effects of hurricanes through heavy rain or damaging floods.

Some storm damage is obvious: hail breaks windows and thunderstorms cause power outages.

But since hurricanes can have far-reaching effects (Hurricane Sandy impacted 24 states), it’s particularly important to be informed on the damage they can cause. It’s important to be educated on all types of storm and the damage they cause, but this blog will focus on hurricane damage - whether you experience a hurricane’s immediate effects or the aftermath.

Most Common Storm Damage from HurricanesStorm Surge

Storm surge is mostly felt by those who live on the coast directly hit by a hurricane. Storm surge is when wind drives so much water to the shore that it causes the water to pile up far past the predicted tide level. The force of this water is so powerful that it can destroy buildings and other structures.


Floods from a hurricane are often directly tied to storm surge. Storm surge forces extra water past the normal tide level, onto the shore and even far inland. The accompanying heavy rainfall also contributes heavily to flooding. Rainfall caused by hurricanes can impact an area even 100 miles from where the hurricane landed, causing widespread flooding. But a tropical storm doesn’t have to reach hurricane level to cause heavy rain and floods.


Wind caused by hurricanes can reach speeds between 74 - 155 miles per hour. The powerful speed and force of storm winds can uproot trees, fell power lines, and hurl debris. Objects moved by wind can cause more damage, like broken windows or damaged roofs. The wind during a storm can also be powerful enough to lift the roof on your house. Often, these damaging winds are caused by tornadoes that form because of the hurricane.

The damage caused by storm surge, floods, and strong winds can be far-reaching and unexpected. That’s why it’s important to take precautions like packing an emergency preparedness kit, installing storm resistant features on your home, and following any official warnings at the onset of a storm.

The damage in aftermath of a storm can be excessive and overwhelming. Clean up can also be dangerous. SERVPRO® of Alamo Heights is the leading expert in storm damage restoration.

Hurricane Season is Here

9/6/2018 (Permalink)

Hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30. The Eastern Pacific hurricane season began in mid-May and also ends November 30.

Hurricanes can be life-threatening as well as cause serious property-threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business. For more information and preparation tips, visit the Ready campaign website at

Common Damage to Your Home From Storms

9/6/2018 (Permalink)

Homes after a hurricane Call SERVPRO of Alamo Heights if storms cause damage to your home or office

Storms can be unpredictable when they hit, and it can be hard to predict what damage will follow in their wake.

Storm damage may vary based on the type of storm (a hail storm versus a lightning storm, for example), but some damage is more common than others.

Generally, the most drastic damage is caused by flooding, high winds, or fire.

In this blog, you’ll learn about the three parts of your home most likely to be damaged in a storm and what to do about it.

####1. Damage to your roof

Whether hail, wind, or a torrential downpour, your roof is almost always the first hit by a storm. And often hit the hardest. A common type of roof damage is roof lift. Like it sounds, roof lift is when the wind is so strong in a storm that it actually moves your roof or completely lifts it away.

Steep roofs are less prone to this kind of damage than low-sloping roofs. Keep this in mind if you’re searching for a new home or building your own home.

Roofs that are not well cared for are the most likely to be damaged. Even if the roof isn’t removed by a storm, shingles and drainpipes can become dislodged.

####2. Damage to your windows

Broken windows are very common during severe storms. Large hail, heavy winds, fallen trees, and debris all have the ability to break a window. Even if the glass is not shattered, heavy storms can bend or damage window casings.

If a window is broken during a storm, your house becomes more vulnerable to damage. It’s best to take precautions long before a storm hits. You can reinforce your windows with plywood or invest in storm shutters.

####3. Damage to your landscape

Heavy winds and rains can ruin even the most carefully landscaped yard. More than that, they can turn your landscape into a danger zone. If your yard is sloped and not properly drained, it’s more likely to flood. Gravel and even small trees are easily picked up by wind, which then might mean they smash into your windows, house, or car.

When you landscape, be sure to clear your yard of fallen branches and prune dead trees. If you have yard decorations or patio furniture, always bring them inside before a storm hits.

If your home has experienced storm damage, call in an experienced professional. SERVPRO® of Alamo Heights is always ready to help with expert restoration services.

Basic Preparation for Flooding

8/20/2018 (Permalink)

Fan on a floor Flooding can occur in San Antonio. We are here to help at (210) 822-2063

Weather changes are increasing the likelihood of floods even if you live in an area where excess water is unlikely. But as long as there’s rain, there’s a chance for floods.

Technically, a flood is defined as when two or more acres are completely or partially overwhelmed with water.

But if a flood happens, you won’t be worrying about the legal definition. You’ll be worrying about survival. Keep reading for tips about flood preparation - don’t worry, you don’t need to build an ark.

1. Generator

You need a generator in an emergency. You can’t know know if power lines will survive a flood, or if electric resources will still be available. Several variables influence the type of generator you need.

Water conducts electricity, and flooding means excess water. If you know flooding is imminent, you should move all appliances to higher ground.

2. Flood Risk

Check with your local government and the FEMA website to become familiar with the risk of flooding in your area. Knowing when floods are more likely and what is likely to cause them helps you be prepared. For Alamo Heights and the San Antonio area, start here.

You should also purchase a weather radio and become familiar with the different emergency notifications.

3. Emergency Kit

Is your emergency kit prepared for flooding? You should have extra water because flooding contaminates water sources, put important documents in a waterproof case, and always have extra food supplies. For more on how to pack an emergency kit, read this.

4. Evacuate

Evacuation is a two-step process. First, research your local government’s official plan for evacuation. Secondly, create a family evacuation plan that includes emergency modes of communication. You should practice the evacuation plan until everyone is familiar with the route.

Finally, when the floor waters recede, you’ll want a plan in place for clean up. SERVPRO® of Alamo Heights is always ready to help.

Storm Surge: What is it and what damage does it cause?

8/18/2018 (Permalink)

Large wave in the ocean When the storms cause damage to your home or office, SERVPRO of Alamo Heights is Here to Help

When hurricanes hit coastal towns, you’ve probably heard of the “wall of water” that can follow the storm. This water wall is usually to blame for the majority of flooding that causes significant property damage.

Yet the proper name for this effect is “storm surge.”

What is Storm Surge?

Scientists and storm watchers use the gravitational forces of the sun and moon to predict tides. Storm surge occurs when a storm pushes the water level above predicted astronomical tides.

Storm surge, as the name suggests, is more violent than a simple higher-than-normal tide. Unlike an abnormally high tide, this type of rise in tide level is only caused by storms.

What Causes Storm Surge?

There are many factors involved in a storm surge, but it is primarily caused by strong winds during a storm. The wind from a tropical storm or hurricane pushes under the water and forces water into a mound. This mound may not be noticeable out at sea, but closer to shore it’s hard to miss. When that mound pushes onto shore and further, that’s storm surge.

Other factors that affect the development of storm surge are air pressure, the shape of the coastline, seafloor depth, and the strength and direction of the storm.

The Dangers and Damage of Storm Surge

Not only does storm surge cause flooding and damage, it’s dangerous even at low levels. The water in a surge can move as fast as the hurricane winds that caused it. Because the current is so strong, it can easily take down anything in its path: trees, power lines, cars, and even people.

Whatever gets knocked down by the surge also gets carried along with the current -- which causes even more damage to anything that gets in the way of the water or debris.

Storm surge pushes water further inland than it normally would be, causing major flooding and flood damage.

Storm surge can also arrive a day before a storm, which means the possibility of cutting off evacuation routes and trapping people in the path of the storm.

Hurricane Katrina holds the record for highest storm surge at 27.8 feet.

Stay Safe During and After a Storm

The best way to stay safe during a severe tropical storm, especially with a risk of storm surge, is to evacuate as soon as possible. Never assume that you will be able to withstand storm waters - especially deep flood waters with their own currents.

Once the storm has cleared, you’ll be facing restoration efforts to return your home and life to normal. Keep in mind that flooding can contaminate areas with debris and biohazards.

If your home or property have been affected by storm damage, you’ll need professional help. SERVPRO® of Alamo Heights is ready to help get life back on track. Call today for professional storm damage restoration services. 

SERVPRO® of Alamo Heights Is Here To Help 24/7

5/2/2018 (Permalink)

According to all local weather channels, like KSAT 12 Weather, storms will be officially coming through Friday, with a 30% chance of rain for Thursday. SERVPRO® of Alamo Heights has help many people in the past who have been affected by severe storms that have came through San Antonio in the past. 

In severe weather situations we pride ourselves in our response time. SERVPRO® of Alamo Heights has the ability and capability to respond to an emergency situation within one hour of the customers initial call.

If you become affected by any storm damage call the experts you can trust. We offer a free initial assessment, and working with your insurance company. Our free assessment saves customers a substantial amount of money in the long run. 

Be sure to call SERVPRO® of Alamo Heights to get your free assessment we are available 24 hours a day, 7 days a week, 365 days a year.

SERVPRO® of Alamo Heights - 210-822-2063

Severe Weather Advisory in San Antonio

4/25/2018 (Permalink)

A severe thunder storm warning has been issued for the city of San Antonio. If your home becomes impacted by the storm, SERVPRO® of Alamo Heights will be working tirelessly through the night helping anyone in need of our emergency services.  Check here for Weather Channel updates on the San Antonio weather advisory. Call us 24/7, nights and weekends, 210-822-2063 

San Antonio & Central Texas Storm Damage

3/28/2018 (Permalink)

SERVPRO Flier that says If you have storm Damage we can help. SERVPRO of Alamo Heights is here to help with any of your San Antonio storm damage needs.

Central Texas storms have recently lead to some significant flooding situations as well as reports of hail.  Has your home found water coming in either from rising waters or a newly found roof leak?  Is your office suddenly more like a swamp than a workable area?  SERVPRO of Alamo Heights is here to help at (210) 822-2063.  We have crews standing by with the expertise that is needed to effectively remediate storm damage to your home or office.  The longer your home or office is wet the more damage is done.  Call the SERVPRO in San Antonio that has experience dealing with storm events and can guide you through the remediation process.  For more information about storm damage and what to do until help arrives visit our storm page.

SERVPRO of Alamo Heights Storm Damage Remediation Experts

2/12/2018 (Permalink)

Green SERVPRO vehicle in front of a commercial building SERVPRO of Alamo Heights working in Richmond, Virginia during recent STORM travels

Did you know that SERVPRO of Alamo Heights will travel to help with damage that occurs after a storm or other disaster?  We just recently went back East to Virginia to aid another SERVPRO with their influx of burst water pipes due to a massive freezing event.  We have also traveled during hurricane Harvey to aid local Houston residents with their storm cleanup.  As your local San Antonio SERVPRO, we want you to rest assured that we are here for any of your storm damage remediation needs whether it be damage due to a hail storm or a burst pipe due to our random freezes.  If you have water in your home or office and you need it out immediately, we are always here to help at (210) 822-2063.    

SERVPRO Flood Damage Experts in San Antonio

2/12/2018 (Permalink)

As we begin to see more rainy days in San Antonio, we also see an increased threat to our homes and offices for storm damage.  Oftentimes we think our roof is just fine until a storm happens and we notice water dripping onto our heads.  We also might find out that drainage is not as great as we thought it was and water is now pooling into our front door.  These unexpected and unpleasant storm events are scary, especially when our prized family memories start to get wet or we have to close down our business.  When water starts to seep in, call SERVPRO of Alamo Heights immediately.  We will arrive quickly to begin the remediation process and stop further damage from occurring.  We are the flood damage experts in San Antonio.

Winter Storm Ready

12/29/2017 (Permalink)

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

Hurricane Relief Efforts

11/21/2017 (Permalink)

There were many families who were affected by the storm throughout the Gulf Coast. Although it will take years before all the cities and towns are back to normal, SERVPRO of Alamo Heights is always here to help with all storm damages.

In the surrounding areas of Houston and Port Aransas were among the areas with the greatest amount of storm damages. SERVPRO of Alamo Heights have many years of experience in storm damage cleanup. 

The families who were effected by the storm were left with water in their homes and forced to leave. With our outstanding services and experience we were able to restore the families homes much quicker.

Our professionals here at SERVPRO of Alamo Heights are here 24/7 to serve all your needs. 210-267-2159 

Real Quotes from Real Flood Customers

9/27/2017 (Permalink)

“I would like to inform you of the superior service I received from individuals that  represent SERVPRO® following a flooding disaster we sustained at our home. The cause of the flooding was a broken water line internal to our refrigerator that fed the ice maker.
   I am an airline pilot and was out of town when the incident occurred. My wife came home after a long day of work and found the disaster, secured the flow of water, and immediately called our local SERVPRO®.  Within just a couple of hours the crew arrived, rolled up their sleeves, and got to work. The Crew Chief consistently kept me
apprised of what they were doing and what to expect in the coming hours and days.
    I have to tell you, you have fantastic people representing your company to the public on your behalf, and that should bring you great comfort. I had the opportunity to watch them work together, and as a 24- year retired military officer, I have extensive experience working together as a team to complete a mission. Your crew provides outstanding service to your customers.  They maintained a virtue of courage, which must give strength to those in their lives and those they come into contact with. Their character enthralls each member to feel as though it was a pleasure to obey the other.  Their gentleness attracts and unconsciously breaks down any opposition. They each seem to have the unique and extraordinary power of making those who serve with them feel honored in the service. These appear to be natural traits that each possess and will pay huge dividends for SERVPRO® as I am confident you are well aware of.
      I applaud you in hiring such diligent employees as they are a direct reflection of your leadership and the SERVPRO® Brand.”

-John P.

Why SERVPRO of Alamo Heights for Your Flood Clean-up Needs

8/17/2017 (Permalink)

Why should you choose SERVPRO of Alamo Heights?  Here is a real quote from a real customer who experienced flood damage in their home recently.

“To all the guys at SERVPRO® — I would like to give you all a pat on the back. I’ve never experienced anything like my house flooding before, and I have never experienced a cleanup
process either. It was nerveracking, but I have also never seen a crew come in and put forth that much effort putting our house back together again. The professionalism and speed were remarkable.
As a manager (Chief) of the Fire Department, I’ve always said my job was to get the things my employees need, and the employees’ job was to
make their boss look good. Well– SERVPRO® did just that.”
–Steve and Rita S., Tennessee

Hurricane Season 2017

8/9/2017 (Permalink)

Hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30. The Eastern Pacific hurricane season began in mid-May and also ends November 30.

Hurricanes can be life-threatening as well as cause serious property-threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business.

For more information and preparation tips, visit the Ready campaign website at

Alamo Heights Storm Cleanup Experts

5/3/2017 (Permalink)

San Antonio is known for the Alamo and lots of rain in May that can cause flooding.  If your beautiful home experiences storm damage due to our south Texas weather, you need the experts at SERVPRO of Alamo Heights.  Rain water, which is considered clean water, quickly can turn to varying levels of contamination depending on how it comes into your home or office. If water leaks through your ceiling, oftentimes it encounters insulation and other materials in your attic.  SERVPRO of Alamo Heights is here to come remediate the damage that the storm water causes.  If flood waters creep in, please remember that these are highly contaminated and do not try to clean these up yourself.  We are available 24/7 and are a phone call away at (210) 822-2063.

Alamo Heights Residents, What's Your Flood Terminology Knowledge?

3/22/2017 (Permalink)

Know the Difference flyer for flood terminology SERVPRO of Alamo Heights are your local San Antonio flood damage experts that are here to help 24/7

As we move into spring, the chances of flooding increase due to our typical South Texas weather.  SERVPRO of Alamo Heights is here to help you get prepared for any potential flooding in San Antonio.  Preparedness includes knowing the weather terms in regards to flooding.  These terms typically come in the form of watches & warnings.  So, without further ado, here are the terms so that you can be actively be aware of the current level of danger in your Alamo Heights home or office during a spring storm.

Flood Watch:

Flooding is possible.  Listen to weather radio, commercial radio, or TV for information.

Flash Flood Watch:

Flash flooding is possible.  Be prepared to move to higher ground; listen to weather radio, commercial radio, or TV for information.

Flood Warning:

Flooding is occurring or will occur soon; if advised to evacuate, do so immediately.

Flash Flood Warning:

A flash flood is occurring; seek higher ground on foot immediately.

SERVPRO of Alamo Heights is here if your home or office is effected by any storm waters.

Call us today at 210-822-2063

Alamo Heights Residents Be STORM Ready

3/20/2017 (Permalink)

Severe weather can happen anytime, anywhere.  Being prepared to act quickly can be critical to staying safe during a weather event. 

In 2013, there were seven weather and climate disaster events with losses exceeding $1 billion each across the United States.  These events included five severe weather and tornado events, a major flood event, and the western drought/ heat wave.  Overall, these events killed 109 people and had significant economic effects on the areas impacted.

Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family.  Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts.  Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communication plan for your home and business.  Put together or purchase an emergency kit.  Keep important papers and valuables in a safe place.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-0workers and family and friends on Facebook or Twitter.  Your preparedness story will inspire others to do the same.

Contact #SERVPRO of Alamo Heights for additional readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP).  Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

SERVPRO of Alamo Heights is “Ready for whatever happens!”

Alamo Heights are You Prepared for Flooding?

3/8/2017 (Permalink)

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water—3+ day supply; one gallon per person per day
  • Food—3+ day supply of nonperishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

Our Highly Trained Restoration Specialists can restore your Alamo Heights Home

2/24/2017 (Permalink)

SERVPRO of Alamo Heights provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Alamo Heights and surrounding cities. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 210-822-2063

Residential Services

Whether your Bexar County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services


When Storms or Floods hit Alamo Heights, SERVPRO is ready!

2/22/2017 (Permalink)

SERVPRO Green Disaster Recovery trailer with truck Our highly trained crews are ready to respond 24/7 to storm or flood damage in Alamo Heights

SERVPRO of Alamo Heights specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Alamo Heights, as they have in the recently, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams SERVPRO Alamo Heights Disaster Response that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 210-822-2063