Recent Commercial Posts

Help and Advice for Business Owners Dealing With a Crisis | SERVPRO® of Alamo Heights

3/24/2021 (Permalink)

a crew of SERVPRO employees in PPE gear walking inside commercial building If you need cleaning assistance at your business, we’re here. Contact SERVPRO of Alamo Heights to learn more.

How much work have you put into doing your Poteet small business a success? If you’re like most business owners, the answer is “a lot.”

And that’s to be expected. After all, no one cares as much about your dream of owning a small business as you do. It’s your idea, your leadership and your savvy that have made your business a success so far. You’ve done everything you can to ensure you operate a successful business and your family has a proud legacy.

But the ongoing COVID-19 pandemic has made many business owners rethink how they operate. Whether that means you’re all now working remotely and offering services online, or you switched from a dine-in hot spot to a local takeout favorite, totally depends on your business.

Though many businesses in the area have already opened back up, it’s still difficult to navigate the waters of running a business during the pandemic. You’ll want to ensure your space is safe for your customers and employees, and you’ll want to tweak your business model to meet changing needs and desires.

Resources for You

Luckily, everyone else in the community (and across the country) is rooting for you to succeed, too. You can find great tools to help you learn more about available business loans and tips, advice and more from trusted local and national resources.

You’ll want to ensure your space is clean, too. That’s where your local SERVPRO team comes in.

We’re available at any time to help you get your business “Certified: SERVPRO Cleaned.” That means a team of experts will use the latest technology to ensure your business is safe for everyone.

Here’s how we do it:

First, we’ll consult with you about your needs.

Then we’ll clean your space—really clean it. Our teams use proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

Finally, our teams certify your space. That means you can rest assured that you’re ready to be open for business.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Do You Know the First Thing You Should Do If Your San Antonio Business Is Damaged? | SERVPRO® of Alamo Heights

2/23/2021 (Permalink)

SERVPRO employee wearing black shirt reviewing restoration plans on tablet SERVPRO of Alamo knows the commercial restoration process inside and out. Here are some of our best tips in choosing the right restoration company.

If business owners learned anything from 2020, it’s that nothing is predictable—and sometimes things can happen that completely shift your business and your life.

In our case, recently, it was the worldwide impact of the COVID-19 pandemic. But it can happen on a smaller scale, to a state, a community, a home or a business. Conscientious business owners likely already have a solid disaster plan and work with their employees to ensure they understand all the moving parts.

Still, it’s one thing to have a plan in place and another to see a disaster scenario unfold in your own life and business. When that happens, it can be challenging to know what to do, even if your plan is in place.

We work with business owners all the time, so we know what it takes to get your business up and running again. Here’s some of the best advice we can give business owners facing a restoration scenario.

Take the First Step

Here’s what you need to do if a disaster (like a storm, flood or fire) impacts your business:

Work your disaster plan. If you have a disaster plan in place, the first thing you need to do is implement it. Depending on your business, that might even include moving to a backup location and checking in on your employees.

Document everything. Your insurance company will want photographs and documentation of what was lost and damaged. Take them before the cleanup process starts.

Reach out to your insurance company. Your insurance company will work with you and help you throughout the process.

Stay in touch. There are a lot of people who can be impacted by your business. You’ll want to be in touch with your suppliers, your employees, your customers and your community. Social media can be an excellent tool for the wider community, but consider reaching out personally to your employees and your customers.

Take care of your needs. Going through disaster recovery is stressful. Please choose the best partners to guide you through it, and be sure you’re taking steps to manage your stress and care for yourself and your family.

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

When your Alamo Heights business is damaged by fire, SERVPRO® of Alamo Heights is there | SERVPRO® of Alamo Heights

1/13/2021 (Permalink)

Cleaning your business: Property and Contents

When fire hits your business, it can conjure ideas of lost revenue from destroyed merchandise, time away from your location, all which halt revenue for your San Antonio business. When your livelihood is on the line, it is important to take quick action to stop further damage. A fire can be particularly devastating to any resell shop or other  because of the unique nature of the merchandise. Ornate wooden furniture, upholstered seating, exquisitely crafted set pieces, and books are vulnerable to retaining odor because of not only their age but because they are made of porous materials. It is crucial to get valuable items out of the affected environment as quickly and carefully as possible.

If you would like to learn more about how we perform our content cleaning or if you would like to schedule an ERP planning session, please give us a call at 210-822-2063 or by emailing us at

Commercial Water Loss in San Antonio | SERVPRO® of Alamo Heights

12/29/2020 (Permalink)

An office with filing cabinet and desk with partitions that has standing water on the carpeted flooring Water and office space don't mix very well

Time is of the essence when you have a large commercial water loss

When there was a large water loss at a local insurance agency and it's surrounding businesses in San Antonio, SERVPRO® of Alamo Heights answered the call.

Water mitigation needs quick action

That is why we always have crews ready to go to work at a moments notice. Our technicians were on site within an hour of receiving notice of the water damage. Firstly, they expertly extracted the water in the office building. The crew then used our state of the art monitoring systems to accurately place enough drying equipment in the affected areas to properly and evenly draw moisture from the affected materials.

If you have water damage from a water pipe leak or from faulty plumbing in your commercial business, please call us today!

SERVPRO® of Alamo Heights


Commercial Cleaning in Alamo Heights | SERVPRO® of Alamo Heights

12/4/2020 (Permalink)

When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call SERVPRO® of Alamo Heights

Whether it's removing odors or cleaning air ducts, you can rely on our team to make your workplace look its best.

Any type of cleaning that your business needs, we can perform for you. Anything from cleaning restaurant hoods to removing bio-hazard materials, we have the training and products to get your property back to business.

Hotels and resorts

Our staff is experienced in cleaning large hotels and businesses. This means we can offer competitive rates for carpet cleanings and deodorization at scale.

If you have any questions about our commercial cleaning services or how we can help your business, give SERVPRO® of Alamo Heights a call today at 210-822-2063

How prepared is your team for a large water emergency?

12/3/2020 (Permalink)

Equipment set for drying Drying equipment set inside a business that previously consulted with a sales representative and completed the Emergency Ready Plan.

It seems as though when businesses or facility managers are experiencing a large water damage event  for the first time, it always seems to comes at the most unusual times...
How about 3 A.M. on a Sunday night? 
What plans if any are in place to mitigate this issue? 
What could have been done to prepare for this beforehand? 

This is where SERVPRO® of Alamo Heights "Emergency Ready Program" proves to be a very valuable tool for our large and small commercial clients.
SERVPRO of Alamo Heights is prepared and equipped to offer commercial services on an emergency basis. 

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen!

The SERVPRO® Emergency READY Profile serves as a quick reference of important building, contact information for an easy start to a difficult situation.

Is your business or staff prepared?

Contact SERVPRO® of Alamo Heights at 
(210) 822-2063
to schedule a free consultation.

Here 24/7 for all your commercial emergency needs!

When disaster strikes, who is best equipped for your business? | SERVPRO® of Alamo Heights

12/2/2020 (Permalink)

SERVPRO® of Alamo Heights is always prepared to help you and your business after a disaster.

Better Equipped

We have a warehouse full of top of the line equipment and advanced monitoring technology to get your commercial water loss under control. We also have access to one of the largest personnel and equipment networks in the country.

Faster Response Times

SERVPRO® of Alamo Heights is locally owned and operated. This means we are available 24 hours a day, 365 days a year. No matter the circumstances, we are Here to Help®.

Any time of day, any time of year, SERVPRO® of Alamo Heights is ready for your commercial fire and water damage remediation, cleanup and restoration.

Call us today for more information about our complimentary Emergency Ready Profile and how we can help you with disaster planning.

What to Do After Your Business Is Impacted by a Disaster | SERVPRO® of Alamo Heights

10/29/2020 (Permalink)

insurance policies binders and pen sitting on black table in large conference room SERVPRO of Alamo is your go-to in case a disaster occurs. Get in touch with us to learn more.

Having a disaster occur is always a frightening experience, but if that disaster impacts the business you have worked hard to build, it can be extremely disheartening. While disasters can often derail businesses permanently, there are a few things that business owners can do in order to lessen their impact.

While you hopefully already have an emergency plan to keep everyone safe in the moment a disaster strikes, it is also important to consider how to begin implementing your recovery strategy. Planning for the continuity of your business is key to getting your doors reopened as quickly as possible so that you are able to get back to business.

Implementing Your Business’ Disaster Recovery Plan

Get in touch with your insurance and restoration companies. Depending on the type of insurance you have and the type of disaster that occurred, you may be able to claim some or all of the damages with your provider. It is important to contact both them and your chosen restoration company right away to get the process of recovery started—and in many cases, your restoration company will be able to work directly with your insurance company if you are able to make a claim.

Implement your customer communication strategy. Your customers will want to hear from you after a disaster, so it is important to have a customer communication strategy to implement as soon as you can. Inform customers of closures, changes in operating hours and any other relevant information regarding your recovery timeline so they know what to expect (and when they can start supporting you again).

Look into your options for disaster recovery assistance. The U.S. Small Business Administration (SBA) has many resources available for disaster assistance for business owners. The loans they provide are typically low interest with flexible repayment schedules, so you can get the financial assistance you may need to keep your business afloat. These loans can be used both for the restoration of physical damage as well as an economic injury due to a loss of income in many cases.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

Responsible Recommendations from the CDC

4/30/2020 (Permalink)

SERVPRO® mascots Stormy and Blaze in personal protective equipment holding a full face respirator and toolbox Even our mascots Stormy and Blaze are ready to help with cleaning and disinfecting!

An easy way to help protect you and your family's health is to follow the CDC's guidelines for protecting yourself and others from COVID-19.

The CDC's suggestions are:

  • Wash your hands often
    • With soap and water for at least 20 seconds
    • With hand sanitizer that is at least 60% alcohol
  • Avoid touching your face with unwashed hands
  • Avoid close contact with others
    • When you have to be around others, cover your mouth and nose with a cloth mask
  • Cover your coughs and sneezes with a tissue or by using the inside of your elbow

And just like SERVPRO® of Alamo Heights,

  • Clean AND disinfect frequently touched surfaces

This is why when we perform our proactive cleaning services we use a two step process. We clean using a detergent, and then disinfect using an anti-viral solution.

If you have any questions about our proactive cleaning services, please contact us today!

Source: CDC - How to Protect Yourself & Others

Risk Management for Small Business Owners | SERVPRO® of Alamo Heights

12/23/2019 (Permalink)

For small business owners, natural disasters can be extremely high-stakes. Not only is there the direct danger that comes from the disaster, but there is also the risk to their business and livelihood in the aftermath. With natural disasters becoming increasingly common across the country if you have not thought about how to prepare for a disaster, now is a good time to do so.

Identifying and managing risk as well as preparing for the aftermath of a natural disaster that affects your business is a wise choice to ensure you are doing everything you can to protect your investment.

How to Manage Your Disaster Risk as a Small Business Owner

1. Double-Check Your Insurance
After a natural disaster, many small business owners are surprised to find that their insurance coverage does not extend as far as they thought it would. Issues like floods and excessive damage are not always included in policies, requiring business owners to purchase supplemental commercial insurance for their business property to be fully covered.

2. Create Your Action Plan
When a natural disaster is on the way, having a plan of action is one of the best things you can do to keep yourself and your property safe. Be sure you are aware of evacuation routes, nearby supply centers and any emergency precautions you should take before exiting the building in the event of a disaster.

3. Rehearse Drills and Prepare Staff
If you are in an industry with on-site staff, it is important that they are prepared for a disaster, too. By communicating the disaster procedures with your employees and conducting regular disaster drills featuring different scenarios, you can reduce your liability and help everyone feel safer in the work environment.

4. Choose a Restoration Company to Work With
When a disaster hurts your small business, it has also hurt your livelihood—which is why reopening quickly is so important following a disaster. By picking the restoration company you will work with in advance of a disaster scenario, you can call them the moment you discover damage so your restoration process can begin right away.

If you need to pick a commercial restoration company that’s right for you, call us today! We can tell you all about what sets our process apart.

Preparing Your Business for Floods | SERVPRO® of Alamo Heights

10/25/2019 (Permalink)

If your business is not in a floodplain, flooding may seem like a non-issue, but the frequency at which they occur may be surprising. About 90% of natural disasters include flooding, with many of the areas affected being ones that are not typically susceptible.

Business owners are wise to seriously consider their flood risk and plan for it. Not only will this help keep them and their employees safe in the moment, but it will also make the process of restoration and reopening that much easier. That is why preparing the workplace for a flood is a wise decision.

How to Prepare

Business owners should understand their risk, work with their employees and create a safety net in advance in order to ensure they can reopen following a flood. Key planning points include:

  • Finding the FEMA Flood Map and evaluating your level of risk
  • Keeping records and paperwork copies in a secure location away from the business
  • Drafting an Emergency Action Plan and host a training to be sure all employees know what to do
  • Creating a clear evacuation route for all areas of the office
  • Determining if your insurance includes flood coverage and considering purchasing it if not
  • Compiling an emergency kit for the workplace in case you are stranded and must wait on assistance
  • Moving any valuables or computers to higher areas
Preserving Documents From a Flood

As you begin the business restoration process, having your business documents handy will be quite helpful. It is suggested to keep important papers offsite, such as:

  • A copy of your Business Continuity Plan
  • Emergency contact information for employees
  • Policy details for your business and flood insurance
  • Contact information for any crucial suppliers, vendors or other parties essential to the business
  • Instructions to back up computers and recover files
  • Financial and bank records

If your business has experienced a flood, we are always here to help. Call us 247 to get our team of professionals to your business quickly so you can get back on track.

When Your Building Manager Calls You, Call SERVPRO of Alamo Heights

10/10/2019 (Permalink)

Mitigation requires quick action.  The faster a SERVPRO of Alamo Heights professional arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results- including a faster return to business operations.  Within four hours of a loss notification, a SERVPRO of Alamo Heights Professional will be on-site to help ensure your commercial fire damage is handled properly by utilizing the following services:

Structural Cleaning:

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning.  Your experienced SERVPRO team will pretest to determine the extent of the damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found without the building.

Contents Cleaning:

All of the restorable contents in the affected area will be professionally cleaned and deodorized.  These items will be inventoried for the insurance company and the policyholder.


Specialized services that rid your place of business of offensive odors left behind by fire or smoke damage will be utilized.  We do not simply cover up lingering odors with a fragrance, we seek out the source of the odor and remove them.

What Makes Our Approach to Damage Restoration Stand Out | SERVPRO® of Alamo Heights

10/4/2019 (Permalink)

SERVPRO of Alamo Heights's green work van with SERVPRO logo at clean up site A quick response from SERVPRO of Alamo Heights ensures your Damage Restoration needs are professionally completed.

Choosing a restoration company to work with is no minor task. This company will be in charge of restoring your home and helping you through the difficulties that sustaining damages can cause. That is why it is important to choose a company that takes a caring and scientific approach to restoration that is prepared to handle any damage that occurs.

When damages occur, it is rarely a simple task to treat them. Floods can cause structural damages, fires require advanced air scrubbing to rid the air of hazardous soot particles and storms can cause both water and fire damage at the same time. That is why choosing a competent restoration company that will respond to all types of damage is essential for homeowners.

Why Our Approach to Damage Restoration Is Different

While there are many companies that offer restoration after damages occur, we believe that our approach sets us apart. Not only can we respond quickly, but we can also perform work that is unparalleled in quality. Here are some of the things that make us stand out:

We’re Known for Our Quick Response Time

Storms and water damage are not concerned with convenience, but that is one of our main focuses. No matter the hour, you can phone in your storm damage and we will be here to respond immediately. Our emergency line is open 24 hours a day, 7 days a week.

We Have a Highly Trained Team

Our technicians are specialists in many types of damages, fully trained according to the guidelines of the IICRC. We use a scientifically backed approach in order to handle water, storm, fire and mold damage and guarantee that the job will be complete.

We Can Handle Disasters of Any Size

The SERVPRO® franchise network consists of more than 1,700 locations across the country, in addition to specialized disaster teams that can respond quickly. This large network means we have the resources to handle anything from a small storm with isolated damage to a large natural disaster in your community.

If you have experienced water, fire or storm damage, we are always here to help! Call our restoration experts 247 so we can address your damages quickly.

Alamo Heights is Here to Help with Your Commercial Remediation and Restoration Needs

8/9/2019 (Permalink)

SERVPRO of Alamo Heights has the expertise and experience to help with your Alamo Heights commercial damages.  SERVPRO of Alamo Heights has trained professionals to help with any fire, water, or microbial damage remediation.  From a small kitchen fire to a completely engulfed high rise building, SERVPRO of Alamo Heights can help you with your fire remediation needs.  From a small pipe leak to a fully flooded 10,000 square foot office, SERVPRO of Alamo Heights is here to perform the water mitigation.  In addition to these emergency needs, we have the expertise to help with your microbial growth remediation.  As a full service SERVPRO franchise we are able to take any commercial claim from loss to reconstruction utilizing one team.  So, if you are looking for a local family owned San Antonio company then, SERVPRO of Alamo Heights is your remediation experts.  We are available twenty-four hours a day, seven days a week at (210) 822-2063.

Making Sure Your Business Is Ready for Any Potential Disaster Situations | SERVPRO® of Alamo Heights

5/9/2019 (Permalink)

There are a multitude of things that must be taken care of when running a business, but one of the most important factors to think about is emergency preparedness.

While having a plan in place cannot stop all disasters, it can still give your business a leg up on the safety side and at least make sure that your employees know what to do if a disaster or emergency situation should occur.

Making a Plan

Have you taken the time to sit down and work out an emergency preparedness plan for various disaster situations? If not, it should be a priority!

There are numerous emergencies your business should have a preparedness plan in place for, including:

  • Fire
  • Severe weather, including thunderstorms and winter storms
  • Other natural hazards like floods, hurricanes, tornadoes and earthquakes
  • Human-caused hazards, including accidents or acts of violence
  • Technology-related issues like power outages and equipment failure

It doesn’t matter if it’s a man-made incident or one stemming from nature, if there is no emergency plan for your business, things could get even more stressful quickly.

You should make sure that safety training and familiarization of emergency preparedness plans are included in the company onboarding process, team-building activities and continuing education opportunities. By helping employees familiarize themselves with proper safety protocol and emergency procedures, you’re not only giving them the tools to protect themselves, but you are also setting them up to help protect guests/visitors and the business itself.

Where to Start

When beginning to set up an emergency plan for your business, you’ll first want to evaluate which scenarios are most likely to occur—and those that are a longshot but could still happen. After all, it’s better to prepare for all the worst-case scenarios and not be caught off guard.

There are plenty of online resources to help guide you through this process, including, the American Red Cross, FEMA and the CDC.

You should also conduct a business impact analysis (BIA) to help predict the potential effect a disaster may have on your business. This would include lost or delayed sales and income, increased expenses from repairs, and delayed implementation of business plans. Don’t forget to make sure a crisis communications plan is in place, too.

Once you have come up with an emergency preparedness plan, be sure to go over it and practice with employees. Reviewing and rehearsing various scenarios can help ensure the process remains fresh in their minds and can help employees feel more empowered.

Disaster can strike when you least expect it, but by being prepared and having a plan in place, your business will be better suited to handle whatever Mother Nature has in store. If the worst should happen and your business is damaged, know that SERVPRO® of Alamo Heights is here to help make it “Like it never even happened.”

Creating a Disaster Plan for Your Business | SERVPRO® of Alamo Heights

1/11/2019 (Permalink)

Floods, hurricanes, tornadoes, wildfires and earthquakes can make Mother Nature quite a force to be reckoned with. The best way to cope with these natural disasters is to be prepared for any or all of these worst-case scenarios.

Preparation for those disaster situations must involve creating a natural disaster plan for your business. This blog will be used to suggest considerations that need to be made when designing that plan.

What to Consider

In planning for a natural disaster and creating your disaster plan, you will need to consider many aspects that pertain to your business. Everything from employees to material assets must be taken into consideration.

Some of the things you need to include in your considerations should be:

  1. Ways to protect your employees
  2. Ways to secure your assets
  3. Getting your business back up and running again

Many checklists have been developed by informative sources like the Red Cross, FEMA and that can help you identify areas that need to be included in your natural disaster preparedness plan and also areas where there may be weaknesses in your disaster plan.

Employee Safety

If disaster were to strike without warning, that very disaster plan could be the difference between life and death. Hence it is important to have a plan in place that lays out procedures and safety measures for employees and visitors to follow.

Ensure that evacuation routes and exits from your facility are all clearly marked and visible, identify an area that will serve as a shelter, consider the installation of emergency lighting and have designated staff “safety wardens” who are properly trained and will be ready and able to guide and assist with all emergency efforts.

A basement or storm cellar is the ideal location for a shelter space in the event of tornadoes or other high-wind circumstances. However, if there is no basement space available, designate a small interior room on the lowest level of the building, such as a closet or interior hallway, as a shelter space.

How to Protect Your Assets

Even if your business is located in a brick and mortar location, there will still be choices you need to make about protecting the inside assets. There may be thousands of dollars of equipment and merchandise at risk when a natural disaster strikes.

Having a comprehensive and up-to-date inventory of these items and, if possible, photographs of your assets prior to a disaster is useful if insurance claims have to be made. If your assets are based on a computer server, take the steps, such as cloud storage options, to ensure that the backup system is working correctly and the storage system cannot be damaged.

Speak with a contractor to locate areas that could stand improvement with regard to structural integrity if you own your building. This contractor will be helpful in walking you through possible safety upgrades and give advice on any areas that may not withstand certain weather situation.

Getting Back in Business

If a natural disaster does occur, it is quite possible that your business will have to be closed due to damage until that damage can be remedied. Every day you remain closed is another day of lost profits; therefore, it is wise to have a “disaster” fund set aside to cover additional costs that are not covered by your insurance.

Compile a list of contractors in advance who will be available for rebuilding or repairs and know which cleanup and restoration service will be available to quickly respond to your emergency situation.

With SERVPRO® of Alamo Heights, you can count on us to get to the disaster faster and make it "Like it never even happened." Our training and expertise have prepared us to help with water damage, storm damage, fire damage and mold remediation quickly and effectively.

Knowing what to do when disaster strikes your business is of the utmost importance. When it comes to the cleanup and restoration aspects, depend on SERVPRO® of Alamo Heights to be there for you.

If A Disaster Strikes, Will You Be Ready?

9/14/2018 (Permalink)

It is important to prepare before a disaster occurs.  Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/ or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in preparedness discussion, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergencies can happen anytime to anyone. Take action now to protect yourself and your property.  SERVPRO of Alamo Heights is here to help if disaster strikes.

Fast, Reliable Mold Remediation For Your San Antonio Restaurants

8/2/2018 (Permalink)

When mold damage threatens your restaurant, count on the SERVPRO team

San Antonio restaurants, bakeries, and other food preparation enterprises know inspections are regularly conducted to ensure public health and safety. Mold growth is one of the negative marks your business can receive, so you want to move on mold remediation before the inspector comes. Stick to creating your delicious savory and sweet treats and hire us to manage the mold.

Mold damage in your San Antonio bakery and restaurant not only violates health regulations but also repels your customers if they see or hear about it. In a perfect world, your business would never need to deal with mold growth, but the conditions supportive of mold spores germination are common in most food preparation areas. Mold prefers temperatures from 70 to 90 degrees Fahrenheit, but some strains thrive at temperatures as low as 30 or high as 120 degrees. Water, even in the form of steam or high humidity fuels the growth of the fungi, and organic materials offer a food source. All commercial kitchens present this type of environment. We are familiar with the challenges of mold remediation in these circumstances.

Expect SERVPRO mold remediation technicians to assess both the current mold damage and the various sources of moisture observed. Unless your business addresses the moisture issues, mold can recur. In kitchens, one of the essentials is an adequate ventilation system, including exhaust fans that move the steam out of the area. Spills, neglected plumbing leaks, and condensation from coolers, freezers, and ice machines all contribute to the water mold spores seek to absorb.

SERVPRO technicians apply the ANSI/IICRC S520 Standard for Professional Mold Remediation  using the IICRC Reference Guide for Professional Mold Remediation when responding to your mold emergency. The restoration industry outlines the best practices in this standard and guide, and we as industry leaders follow the recommendations and steps.

We do our best to complete the mold remediation while allowing your business to operate. The SERVPRO team erects physical barriers to contain the moldy area, a zone outside of which your staff and customers remain during the process. Air quality cannot be compromised, so we frequently use negative air pressure machines to prevent the contaminated air from drifting into the rest of your business and that employ HEPA filters to catch airborne debris before venting to the outdoors.

Once contained, our technicians remove the mold, using wiping, scraping, and abrasive techniques like soda blasting. SERVPRO clears the residues with HEPA filtered vacuums, and bag the debris for disposal according to local codes. EPA-registered antimicrobial formulations treat surfaces to inhibit future mold growth and damage.

Let SERVPRO of Alamo Heights partner with you when mold damage threatens your food service business. Call us for an evaluation of even a minor infestation at (210) 822-2063 -- the sooner, the better to retain your hard-earned reputation for unique and tasty delicacies.

Click here for a list of the excellent eateries throughout San Antonio.

San Antonio's Trusted Cleaning Service, SERVPRO® of Alamo Heights

6/7/2018 (Permalink)

SERVPRO® of Alamo Heights has launched a full general cleaning division. With this added service we can service more commercial properties, such as restaurants, office spaces, etc. Our general cleaning service is deep clean of the entire property.

Here is a list of our total commercial cleaning and maintenance we offer:

  • Carpet cleaning
  • Upholstery cleaning
  • Cleaning of Draperies
  • Walls, Ceiling & Hard Surface Cleaning
  • Janitorial services
  • Deodorization
  • Vandalism cleaning
  • Kitchen cleaning (degreasing)

Along with the general cleaning of commercial properties. We also offer our duct cleaning and HVAC cleaning for all commercial properties as well.

Have any more questions?

Find us on the web: SERVPRO® of Alamo Heights

Call us today for your free quote on your commercial property!

SERVPRO® of Alamo Heights: 210-267-2159

Alamo Heights Commercial Damage Remediation

2/21/2018 (Permalink)

A water main break, a sprinkler malfunction, or a pipe burst can suddenly leave your business under water.  An electrical fire can cause massive smoke & soot damage to your commercial property.  These sudden emergencies require an expert to begin the remediation process.  SERVPRO of Alamo Heights has performed services on several commercial losses.  We have the knowledge and experience to help get businesses back to business quickly.  If you find yourself in this sudden predicament, look no further than you local San Antonio remediation experts, and call us at (210) 822-2063.  We have the ability to take you through the process from initial dry-out, in the case of water, to rebuild. For further information visit our Commercial Services page to learn how we can be of help with your commercial needs.

San Antonio Commercial Damage Experts

2/12/2018 (Permalink)

Fire flyer with flames that says SERVPRO Fire Damage? Commercial Fire Damage in San Antonio

Commercial water, fire or bio-hazard damage presents a unique challenge to the remediation expert.  Oftentimes commercial clients need to get their operation back into business as quickly as possible to avoid lost revenue.  SERVPRO of Alamo Heights has worked with many commercial operations to quickly remediate their damage in order to facilitate a seamless return to operations.  SERVPRO of Alamo Heights has also been asked to work with businesses to allow them to keep their doors open while we worked around their schedule to complete the remediation.  Contacting SERVPRO of Alamo Heights at the first sign of damage is the key to getting your business back into business.  Another service that we offer is an emergency ready plan, which allows you to have all of the important information ready at the touch of button if disaster occurs.  For more information about this plan or to aid in your commercial remediation needs contact us at (210) 822-2063.

Keeping Your Home or Business Fresh!

12/15/2017 (Permalink)

What Is Duct Cleaning?

This process refers to the cleaning of various system components of your heating and cooling system. The components that should be regularly cleaned include grilles, supply and return air ducts, heat exchangers, coils, and unit housing.

When not cleaned, these components can become contaminated with dust, dirt, and pollen. In addition, moisture can even result in mold growth, which often has harmful health effects. A thorough cleaning, however, can prevent such contamination and keep your indoor air at a high quality. 

How Can It Help Remove Foul Odors?

When the ducts are thoroughly cleaned with proper equipment, professionals can remove dander, mold, dust, and other contaminants in your air vents. These particles are generally the cause of foul odors. For example, mold often causes a musty smell, while pet fur and dander trapped in the ducts may cause other odors. To truly remove these smells, the process sanitizes and deodorizes all areas that are affected.

Be “Ready for whatever happens” WITH THE SERVPRO Emergency READY PROGRAM

9/11/2017 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers,
business, and family.

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO® Emergency READY Profile® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas.

The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your local SERVPRO®  of Alamo Heights Franchise Professional as your
disaster mitigation and restoration provider, giving you access to 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation.
Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any
size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event
happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is
a little time, making it a great value that could save a lot of time in the future. Call your local SERVPRO® of Alamo Heights Franchise Professional to establish your Emergency
READY Profile®.

Commercial Response in San Antonio

8/1/2017 (Permalink)

We are always happy to be able to take care of our commercial clients on a moment's notice.  Here are some recent words of praise from some commercial customers:

“The SERVPRO® team gave me my life back! From start to finish they handled my situation with kindness, care and outstanding professionalism.”
—Joanne, FL

“I just wanted to drop you
a quick note to personally let
you know how pleased we were
for the extraordinary service we got from SERVPRO®! Much of our 60,000 sq. ft. building was flooded due to an activation of a sprinkler system. The SERVPRO® team was extremely responsive and professional in all respects. I personally witnessed their excellent leadership and communication skills, and my staff consistently praised their performance.”
—Doug, VA

If your commercial building experiences a loss, call us at (210) 822-2063.

Does Your Alamo Heights Office Have Odors Due to A Fire?

4/17/2017 (Permalink)

White smoke SERVPRO of Alamo Heights can help treat odors from a fire damage in San Antonio

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned & deodorized.  Fire, smoke, and soot damange in your business can create unplease & potentially permanent problems.  As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues & deposits on surfaces and in hard-to-reach places.  Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents & may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® of Alamo Heights Franchise Professionals provide specialized services that can rid your business of offensive odors left by fire or smoke damage.  SERVPRO of Alamo Heights does not cover up lingering odors with a fragrance; we seek out & remove the sources of the odor.

Call us today at


Commercial Disaster Planning in Alamo Heights

3/12/2017 (Permalink)

The best way to reduce business interruption following a disaster is to plan for it NOW.


As many as 50% of businesses close down following a disaster, according to the latest research.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind.  Knowing you are "Ready for whatever happens" speaks trust to your clients & employees that in the event your business is affected by a disaster, they don't necessarily have to be.


By developing a SERVPRO of Alamo Heights Emergency READY Profile for your business, you help to minimize business interruption by having an immediate plan of action.  Knowing what to do, who to call and what to expect in advance is helpful in receiving timely mitigation and can help minimize the affects water and fire damage can have on your business.

When You Need To Get Back To Business Quickly

3/12/2017 (Permalink)

As a commercial property management professional, your clients and tenants rely on you for efficient day-to-day operations of their property. They also depend on you to protect it. SERVPRO® of Alamo Heights Franchise Professionals understand there’s no such thing as a small emergency when it can negatively impact occupant safety, revenue loss and business continuity.

Timely mitigation is key to minimizing damage, business interruptions and recovery costs. You and those who depend on you will appreciate the rapid response, expertise and training that enables your local SERVPRO® of Alamo Heights Franchise Professional to help get your facility back into operation quickly.If you experience a water or fire damage at your managed property, call us immediately at (210) 822-2063.  Day or night, we are here to help.


Alamo Heights You Can Trust SERVPRO of Alamo Heights!

3/12/2017 (Permalink)

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates, too!

24-Hour Emergency Service
In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. SERVPRO of Alamo Heights Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals
A trained, uniformed and equipped SERVPRO® of Alamo Heights Franchise Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

The SERVPRO of Alamo Heights Difference

3/12/2017 (Permalink)

The People

With over 10,000 quality teammates nationwide, SERVPRO® Franchise Professionals help you get your business back.


The Training

SERVPRO Industries, Inc. is an IICRC-approved school to help ensure our training meets and exceeds accepted industry standards.


The Experience

SERVPRO® is a Franchise System with over 39 years of leadership in fire and water cleanup and restoration.


The Equipment

With 5,000,000 square feet of building space housing over 140,000 pieces of equipment, SERVPRO® Franchise Professionals have the resources to help you! 


Track Record

With each saved home, with each reopened business and with each satisfied insurance client, SERVPRO’s track record of excellence continues to grow.  



From the SERVPRO® National Call Center to our Large Loss and Storm Response Teams, SERVPRO’s corporate infrastructure provides the support to help put your property on the road to recovery.

Restoring Your Alamo Heights Commercial Property After A Water Damage Event

2/24/2017 (Permalink)

Water on an office floor with insulation on top of the floor Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Alamo Heights commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Alamo Heights

SERVPRO of Alamo Heights specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Highly Trained Restoration Specialists can restore your Alamo Heights Business

2/24/2017 (Permalink)

Commercial Services

There's never a convenient time for fire or Water damage to strike your Alamo Heights commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: Commercial Services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SERVPRO of Alamo Heights specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.