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Fire & Water - Cleanup & Restoration

Navigating Insurance Claims After Disaster Strikes | SERVPRO of Alamo Heights

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of Alamo Heights is Here to Help® with your business' disaster recovery!

Disasters can happen in the blink of an eye and they can cause chaos just as fast. As you react to the situation and focus on getting your family to safety, your home can suffer serious damage in the process.

While keeping your family safe should always be your top priority, that doesn’t mean that dealing with your recovery after the emergency is over isn’t also important.

That’s where we come in! We are trained to help you recover from a fire, flood, storm or any other type of disaster. We will work hard to handle your entire restoration and we will also take care of other aspects of your recovery, including your insurance claim.

Responding Right Away

Regardless of the type of disaster you are faced with, your safety should always remain your top priority. Stay out of floodwaters, stay indoors during severe weather or get your family out of your home if it is on fire.

After you have determined everyone is safe and no emergency medical services are needed, it is truly important that you start the recovery process as quickly as possible. The longer your home damage goes unaddressed, the higher the risk that compounding damage will start to set in, making your situation even worse.

Give us a call as soon as you are able so we can start creating your restoration plan and gathering the team that will soon be at your doorstep. While you wait for us to arrive, take some photos of the damage that you can easily see.

Getting fresh images is crucial as your insurance company is going to want proof of the situation. You should also do some simple tasks like turning off water valves or opening windows to let your air ventilate as needed.

Leaving the Restoration to Us

Once our crew arrives, we will focus our efforts first on securing your home. It is our goal to stop the damage from continuing to get worse, so we will board up windows, secure your roof and pull possessions out of any damaged parts of your home. Our highly trained crew will focus on helping you recover in every way! In addition to our restoration services, we will also work on submitting your insurance claim.

We will walk around your home and put together a complete list of your losses, and we will take some of our own photos with our professional equipment. We will combine these with the images you took and then submit it all to your insurance company to start your claim. We will also make sure we are following all insurance inspection standards to keep your potential costs as low as possible.

When you leave your recovery to us, good things will happen. Our crew will help you navigate the unknown with confidence, and we will take care of your insurance needs with ease.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

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