Recent Fire Damage Posts

Enjoy the Warm Glow of Decorations, Not Fire! | ? SERVPRO of Alamo Heights and Downtown San Antonio

11/9/2022 (Permalink)

a small Christmas tree in front of a burning fireplace Should a fire issue pop-up during this holiday season, ? SERVPRO of Alamo Heights and Downtown San Antonio will be on call ready to assist.

The holidays are upon us, and that means glowing lights, fresh-baked goodies and memory-making with friends and family. But while the holiday season is a wonderful time of year, it is actually one of the peak times for house fires.

While you are busy planning your day to Homemade Christmas or discussing which evening you are going to check out the lights at the Riverwalk, it is important to take the time to be mindful about how you decorate and enjoy the holiday season.

Even just a few preventive measures can help protect your entire family from disaster this holiday season!

<h3seasonal-hazards">Common Seasonal Hazards

About 790 structural fires are attributed to decoration accidents every year in the United States. Experiencing a home fire just because of your beautiful decorations would be so unfortunate!

When you hang anything up, be careful to avoid any sources of heat like fireplaces or space heaters, even if they are artificial and not wood-burning. The heat can melt anything flammable and spark a fire.

If your family likes to have a real tree in your house, make sure you keep it well-watered and sweep around it daily to keep dried needles from piling up. You should also always unplug any lights or decorations before going to bed each night.

<h3your-fire-risk">Reduce Your Fire Risk

Be smart about where you choose to hang your decorations! While stockings are typically hung over the chimney with care, be cautious about creating any sort of fire hazard or hang them next to the fireplace instead.

Candles are also a major source of home fires! 20 homes each day are affected by a house fire due to candles, so it is important to be extra careful whenever you light one. You should never leave them unattended, and make sure to trim the wicks on each candle before the first light to reduce your risk of sparking.

If you like to decorate outside of your home, make sure all of your decorations are tagged for outdoor use! Avoid piercing any cords with a nail gun or another hanging method, and try not to hang anything directly over brush or wood piles.

Once you are done decorating, do a final check of your smoke detectors to make sure they are working and ready to alert you of any developing problem! Know your exit strategies, and always have us on speed dial if you fall victim to a house fire.  SERVPRO of Alamo Heights and Downtown San Antonio is always ready to respond to your call for help.

Have smoke or fire damage in your house? Contact us today to get cleaned up fast.

Summertime Fun & Fire Safety | SERVPRO® of Alamo Heights

7/20/2022 (Permalink)

a close up view of a bright campfire burning at night If you have experienced fire or smoke damage, contact SERVPRO of Alamo Heights.

One of the best things about summertime is the increased opportunities to enjoy time outside with family and friends. Being able to have a bonfire or light up a grill for a family barbecue creates lasting memories.

When it comes to these fun activities, we rely on fire to help us accomplish our tasks. Every time we choose to light a fire, however, it increases our risk of danger and the risk of starting a wildfire.

The National Park Service sees wildfires often, and they believe that 85% of wildfires are started by humans.

By incorporating some easy-to-follow fire safety tips into your daily life, you can help reduce that large percentage! As long as you are responsible with fire, you can still enjoy all of your favorite activities.

Grill Safety and Bonfire Use

When grills, fire pits and fireworks are used, the risk of an accident occurring is heightened. The reason that wildfires are so often associated with these activities is because these types of fires can get out of control quickly or are often regarded with minimal risk.

Grills actually are known to start approximately 8,800 home fires. To reduce your risk, never leave a lit grill unattended and do a safety inspection before every use to ensure the gas lines and propane tanks are working properly.

If your family loves to have campfires or backyard bonfires, choosing a safe location for them is the key to safety. Avoid flammable surfaces, vehicles and anything that would increase the risk of catching fire.

Use only matches or lighters to get it going, and then stick to firewood only once your fire is established. Using gas or any other chemical substance to accelerate the flames is very dangerous.

While the 4th of July has passed this year, if you are considering lighting off fireworks for any other celebration this year, keep in mind that Texas law only permits the sale of fireworks during certain times of the year, and each town and location in Texas has different rules to abide by.

Additional Outdoor Fire Hazards

If you are a homeowner, chances are you need to set aside time each fall to burn off brush or dead vegetation to keep your property cleaned up and looking nice. If you do burn often in your backyard, it is very important that you check on any local burn bans before you light anything on fire. When it gets hot and dry in the middle of the summer, any personal fires can get out of hand quickly.

If you do decide it is safe to start a yard waste burning project, you must have a good understanding on what can be burned. This will help keep your risk low and allow you to safely complete your project. Also check on any local weather conditions and avoid any days that are very windy or particularly dry.

Improperly stored gasoline is also a very common reason for house fires. If you have any gas cans in your shed or garage, get them up off of the floor and make sure they are out of reach of any small children.

If you do unfortunately fall victim to fire damage to your home or property, SERVPRO of Alamo Heights is here to help. We are a team of highly skilled individuals, and we will begin the fire restoration process as quickly as we are able.

Burn safely outdoors. And save some chocolate for us! If you have experienced fire or smoke damage, contact us today to get restoration started faster.

Fire Safety Starts With You | SERVPRO® of Alamo Heights

6/5/2022 (Permalink)

interior view of a room with items completely destroyed by fire If your home is damaged in a house fire, SERVPRO of Alamo Heights is here to help. Contact us for any fire restoration need.

In the first five months of 2022, the American Red Cross responded to more than 20,000 house fires. While that number may seem unfathomable, that total is unfortunately not even the full total of house fires that have already occurred in 2022.

Your first line of defense is always a reliable smoke detector on each level of your home. But in addition to the solid protection that a smoke detector brings to your household, there are a few other things you can do to ensure you are minimizing your fire risk as much as you are able.

Organizing and Decluttering

What is the most cluttered and disorganized room or space in your home? If you immediately think of a hallway, stairwell, or a doorway (shoes, shoes and more shoes), you have created a fire hazard in your own home.

Not only is the excess a tripping hazard in the event that you need to exit your home quickly, but it also adds fuel to a fire if the clutter is flammable.

With the weather ramping up for the sweltering summer months here in Alamo Heights, it is incredibly important to make sure your air conditioning unit is free of blockages and any fire danger. Keep the unit free of piles of old grass clippings or fallen leaves. Inside your home, make sure your venting system is cleaned regularly.

If you are a woodworker, sawdust is highly flammable and a very dangerous thing to leave behind in a shop. Take care to continually wipe down your work area to ensure a safe environment.

Preventing Fire During Droughts

While our county is currently in a moderate drought alert, it could quickly turn into a severe or exceptional drought with the right climate conditions.

Since our area is so dry, it is very important to make sure fire restriction rules are being followed and the utmost care is being taken to handle dry brush, grass clippings and any other dry vegetation properly. Don’t let it pile up around your house or block any important venting or air units.

Defensible Spaces, Explained

Your yard can also be used to strategically battle fires! By planting trees and other landscaping plants, you can create a barrier between the fire source and your home. This gives your fire crew valuable time to get to you, and it also protects your home.

States like California have actually enforced defensible zone regulations because of their effectiveness time and time again. Especially in years of drought like we are in, it is smart to adopt some of these practices.

Clean It Or Lose It

Once you have tended to the clutter in your home, simple cleaning tasks come next! Stay on top of your dusting, stove cleaning and chimney inspections to make sure you are giving your home the best defenses in case of a fire.

And a simple dusting every week can make the difference between a minor problem and a major problem.

Thankfully, it doesn’t take a lot of work to help combat house fires on your own. Even the simple act of spot-cleaning throughout your week can make a huge difference.

Our homes do so much for us—they keep us safe and dry and let us relax after long days. Take care of it by adopting some of these ideas into your weekly routine.

If you have experienced fire damage or want to learn more about our fire damage restoration services, contact us today. We’re here to act fast, 247.

Where There’s Smoke, There’s Fire | SERVPRO® of Alamo Heights

1/10/2022 (Permalink)

a small paper house burning If your home or business has any damage, SERVPRO of Alamo Heights is ready around the clock to help you recover.

Have you ever heard of a tetrahedron? It’s a concept probably explained during your geometry class.

You might be wondering—why are we talking about geometry? Well, it relates to fire safety.

There are four major components known as the fire tetrahedron. These things have to occur in order for a fire to survive.

Without these four elements, a fire can’t start, and that also means that removing any of these elements can help stop a fire.

The 4 Things a Fire Needs to Live

Fuel—something to ignite. There has to be something that can act as a fueling agent in order for something to burn. Wood, plastic and fibers are some of the best fuel agents around.

Heat—enough to cause combustion. Depending on what substance you have, the amount of necessary heat will vary. And likely almost anything will either melt or ignite, causing a combustion of some sort.

Oxygen. Just like us, a fire requires oxygen in order to feed the fire. It will help it grow and generate products of combustion. That’s why when you are trying to put a fire out, smothering a fire (removing the oxygen) will help it go down sooner.

Chemical Chain Reaction. The cycle of fuel, heat and oxygen will create a chain reaction, which will keep a fire burning. So, essentially, the feeding of these things will help a fire grow and continue to burn.

The 4 Ways to Stop a Fire

Cool it. Obviously, the opposite of hot is cold, and that’s what you will need in order to put a fire out. You can use buckets, gallons or water hoses to help you douse a fire. These things act as cooling agents, which make combustion no longer a possibility. It’s important to remember that heat will make water evaporate so it will take a large amount to adequately cool the fire.

Smother it. Back to what we said before, oxygen feeds the fire, so therefore the only logical thing to do is smother a fire in order to put it out. So whether you are trying to put out a birthday candle or a major fire, the best thing you can do is suffocate it of oxygen. 

Starve it. Just like most things in life, if you starve something it will likely die. The same will be said for a fire, starving it of fueling resources, like wood, leaves it with nothing to feed off of. For example, if a wildfire is burning, the best thing you can do is create a boundary of starvation.

Interrupt the chain reaction. Sometimes fires require a greater interruption, so that’s where things like chemical agents can help put a fire out. The chemical halon is a very effective fire retardant, but it has an an elevated potential for ozone depletion, which can be seen as an environmental threat. Because of this, its production has been stopped.

If the fire tetrahedron makes a wreck of your home or business, we’re ready around the clock to help you recover. Contact SERVPRO anytime for fast, thorough cleanup and recovery after a fire.

Help When There’s No Time to Waste | SERVPRO® of Alamo Heights

12/20/2021 (Permalink)

a small interior room showing extensive damage from a recent fire If a fire issue pops up during the holidays, remember the trusted leader in the recovery industry, SERVPRO of Alamo Heights.

When you were younger, you may have had to routinely wait for things. You waited in line, you waited on the mail, you may even have waited on hold on the phone.

These days, things are different. Because we have everything at our fingertips 247, we expect things to happen right now! While sometimes waiting is part of the excitement, there are some things in life you should never have to wait for. Damage to your home or business is one of those things.

At SERVPRO, we know that damage done to your home or business can be life-altering, and that’s why we can assure you that someone is always available to take your call. Because when damage sits, everything goes downhill.

After a fire. If a fire were to engulf your home or business, it’s not only going to affect the structure of your home, but it will devour your items or at the very least cover them in soot. When this happens, the soot can embed itself in carpets or fabrics, and over time starts to corrode things.

That means that if the fire didn’t ruin your items, the soot will.

And as if fire and soot aren’t enough, fire damage also leaves you with a new home fragrance that you will not enjoy! That smell will embed in everything, causing you to get whiffs of it often.

After water damage. After water damage, a whole different problem can emerge. You have 48 hours at most before water damage can become mold damage.

Not only is mold nasty and stinky, but it will likely cause a serious threat to your respiratory health. And just like fire damage or soot, water damage can start to cause structural damage, meaning even more costly repairs to be needed.

That’s why we fully understand the need for instant gratification when it comes to the restoration of a home or business. Our priority is to not only help you get back to your day-to-day lives, but we want to help you minimize any disaster we can.

That’s why we are ready for your call, no matter the day or time. We are here for you, ready to get your home or business fixed up so that you can continue with your normal activities.

When you need help after a home or business disaster, fast service is a priority, and there’s nobody faster or more prepared than SERVPRO. Call us anytime to take advantage of our 24-hour emergency service.

Protecting Your Home from Furnace Fires

12/6/2021 (Permalink)

Did you know that 1 in every 7 reported house fires involve heating equipment? While furnaces are a highly effective way to keep your home warm and cozy, they also can pose dangerous fire hazards. Most modern gas furnaces are equipped with safety mechanisms to prevent explosions and fires by automatically shutting off if overheating is detected. However, it’s important to be prepared in the event that this safety mechanism fails. There are several preventative measures you should take to keep your home safe from fires caused by your furnace. 

Leading Causes of Furnace Fires and How to Prevent Them

One of the most common causes of a furnace fire is the motor overheating. This can be caused by multiple things that overwork the motor in your furnace. One of these things is a dirty air filter. If the air filter on your furnace is bogged down with dust and debris, it restricts the airflow to your furnace. The restricted airflow makes the furnace work harder than it usually does to get the airflow it needs. This results in reduced efficiency as well as eventually causing the motor to overheat. Dirt buildup on the motor can also act as additional insulation, leading to overheating as well. This is why it is important that your vents are thoroughly cleaned and inspected at least once a year.

Make sure to perform routine checks on your smoke detectors and carbon monoxide alarms at least once a month - especially during the winter when your furnace is going to be in use. This will allow you to know when a fire is occurring or about to occur, and give you a chance to stop the fire in its tracks. Preventing the fire will not only keep you safe, but it will also prevent fire damage to your house and belongings. If you do encounter any kind of fire damage in your home, our compassionate team of professionals will help you restore your property quickly and efficiently. 

What to do if Your Furnace Catches on Fire

Hopefully, you can avoid furnace fires altogether, but In the event where it’s too late for preventative measures, and your home is already ablaze, it’s important to act fast. If you have a fire extinguisher or a fire blanket on hand, use it to put out the fire as soon as possible. Once the fire is extinguished, call the professionals at SERVPRO of Alamo Heights and request our fire damage restoration services. Our team is fully equipped to handle fire damages big and small. We will restore your property, including your personal belongings, and focus on a “restore” versus “replace” mentality. From your precious family photos to your TV set, our team is capable of restoring your belongings to their pre-fire condition. 

Reliable Fire Damage Restoration by SERVPRO of Alamo Heights

SERVPRO of Alamo Heights is a trusted leader in the restoration industry. We employ highly trained fire damage restoration technicians you can count on to restore your property efficiently and compassionately. Because we are locally owned and operated, we are able to respond quickly to your urgent calls. When it comes to fire damage, we understand the importance of preserving your home and belongings, and will do everything we can to return your property to its original condition. If you require fire damage services or have any questions, feel free to give us a call at (210) 822-2063!

How to Keep Your Home Safe When a Fireplace is in Use

11/29/2021 (Permalink)

As autumn dwindles away, colder weather begins to set in. Though we tend to have warmer winters here in Texas, it's not uncommon to experience chilly temperatures every now and again during the colder months. When this happens, you may decide it's time to crank up the fireplace, and enjoy the warmth and ambiance that it brings to your home. Fireplaces are a great, cost-friendly way to heat your home, whether your fireplace is powered by electricity, oil, or wood. However, as with any heating element in your home, fireplaces carry a fire risk. SERVPRO of Alamo Heights is dedicated to teaching fire safety to the residents of Texas, and in the unlikely and unfortunate event that you do experience a household fire caused by your fireplace, we're here to help with any of your fire damage restoration needs.

How to Prevent Household Fires When a Fireplace is in Use

While fireplaces are a great way to heat your living space, they can pose a risk if not used properly, as with any open flame inside your home. There are steps you can take to ensure that your home is safe when you decide to light the fireplace.

Keep Flammable Objects Away

Rugs, curtains, furniture, clothing, and more are all considered flammable objects. They easily catch fire when exposed to an open flame, and allow it to spread quickly. When you light your fireplace, ensure that there is ample space between the fire and any flammable or combustible objects.

Never Leave a Fire Unattended

Someone should always be in the room when the fireplace is lit. Although rare, a fire may become too strong and spill out of the hearth. If left unattended, the fire will spread quickly. Never leave your home when a fire is burning, even if only coals remain, and never leave children unattended with a fire. In the unlikely event that the fire overflows from the hearth and begins to spread, put it out quickly using a fire extinguisher, which you should always have on hand and readily accessible in your home.

Keep a Window Cracked

Keeping a window cracked while a fireplace is in use allows for a flow of fresh oxygen throughout the room. This prevents too much carbon monoxide from building up inside your home, and will reduce the amount of smoke in the air. Too much smoke inside your home can result in smoke damage and health hazards.

Use Dry and Well-Aged Wood

Wet and colorful wood causes more smoke and impurities to build up in the air throughout your home. It can also cause soot to build up in the chimney, which poses another fire hazard.

Prevent Embers From Flying

No matter how safely you've built your fire to be, embers can escape from the hearth easily, and can sometimes travel a few feet before landing. This often causes fires, even if you've removed flammable objects from the immediate area. The best way to prevent this from happening is to make sure your fireplace is covered by a metal net or glass screen, to prevent embers from escaping.

Keep Your Chimney Clear

Your chimney should always be clear of debris, animal nests, and soot before a fire is lit. You can check the chimney by taking a flashlight and looking up inside of it. If you can't see it clearly, use a mirror to get the angle right. If you can see that your chimney isn't clean or clear, you will need to contact a chimney sweeper to clean it out before you begin using your fireplace again.

What to Do if Your Fireplace Causes a Household Fire

Even when you've taken all appropriate fire safety precautions, a fire could still occur within your home. Make sure you're prepared in the unlikely event that this happens.

If the fire is small and manageable, extinguish it with a fire extinguisher. You should always keep one readily available inside your home. If the fire is large or spreading quickly, notify all residents and evacuate the home immediately before notifying your local fire department.

No matter the size of the fire or the extent of the damage, SERVPRO of Alamo Heights is here to help with all of your fire damage restoration needs. As soon as the fire is extinguished, by you or by the fire department, give us a call.

SERVPRO of Alamo Heights Has the Fire Damage Restoration Experts

Our fire damage restoration process includes assessing the fire damage, and if water was used to extinguish the fire, we will check for standing water and mold left behind as well. If the fire damage or smoke damage is extensive, we will remove all items from the home to restore, and we will restore the foundation within, back to its original state. Our goal is always to make it seem as if the disaster never happened.

SERVPRO of Alamo Heights is available 24/7 to assist with your fire damage restoration. Any time of the day or night, give us a call, and we'll arrive quickly to assess the damages and give you an honest quote. Give us a call today at (210) 822-2063!

Do You Know the 5 Leading Causes of House Fires? | SERVPRO® of Alamo Heights

11/10/2021 (Permalink)

a firefighter battling a fire with a water hose in hand Regardless of the cause, SERVPRO of Alamo Heights are here for you if your home is affected by fire.

Homeowners can face numerous challenges from potential disasters around their homes. One of the most frightening scenarios for any homeowner is a fire.

Fires are unpredictable—they seemingly start out of nowhere, spread quickly, and cause massive devastation. Obviously, homeowners go to great lengths to avoid fires.

But despite all of the awareness campaigns, more than a quarter of all reported fires still occur in homes.

What are the top causes of fires in the home? Let’s take a look and see if we can reduce the number of fire incidents through information and education.

Cooking. Want to avoid a house fire? Never leave your cooking unattended! This is by far the top cause of home fires and injuries (but interestingly, not casualties). Almost half of all home fires start in the kitchen, and the reason is unattended cooking. The biggest thing you can do to avoid a fire at home? Stay at the stove or grill while your food is being prepared and never leave it unattended.

Heating equipment. Though not nearly as prevalent here in Alamo Heights, 14% of all home fires nationally are started because of heating equipment. It’s a combination of equipment malfunctions and mishaps, but the leading cause is flammable materials placed too close to heaters and portable space heaters are the top culprit.

Electrical fires. Typically, electrical wires have a life expectancy of 50 to 70 years. That’s why homes older than 50 years should have an electrical inspection to determine the fitness of the wiring. Over time, the insulation will become dry and brittle and the opportunity for wires to touch increases, thus increasing the risk of fire. Overloading of circuits and a higher usage of electricity than older homes can handle are all factors that contribute to electrical fires at home. No matter the age of the home, never use frayed or faulty outlets.

Intentional fires. Intentional homes fires come in at No. 4 on the list. Believe it or not, there are more than 28,000 intentional home fires started every year. By intentional, we mean fires begun deliberately, with the intention of setting the home structures ablaze.

Smoking materials. The Surgeon General’s public awareness campaign about the hazards of smoking has led to a 65% decrease in smoking over the last 50 years. Unfortunately, and despite only being responsible for 5% of home fire occurrences, fires started by smoking materials are the leading cause of civilian fire deaths. These often start because as people fall asleep and cigarettes or ashes are left burning. And that makes victims more susceptible.

Regardless of the cause, SERVPRO is here for you if your home is affected by fire. Contact your local team today to see how we can help.

Everything You Need to Know About Portable Space Heater Safety | SERVPRO of Alamo Heights

10/25/2021 (Permalink)

With cold weather just around the corner, you may be considering using a space heater to help knock off the chill in certain areas of your house. Some rooms may not get sufficient heat from the central heating system in your house, so this is where space heaters come in handy. There are a lot of portable space heaters you can choose from, and it can be overwhelming, but we are here to help! We know the safety features you need to look for and the proper precautions to take to make sure your home is safe and comfortable.

Heating is the second most common cause of house fires, second only to cooking, according to the National Safety Council. Additionally, most heating related fires are caused by space heaters. Fires can wreak havoc on your home and your health, so getting fire damage restoration as soon as possible is important. At SERVPRO of Alamo Heights, we are dedicated to providing educational resources to all the residents of San Antonio TX and surrounding areas to help reduce the risk of space heater related fires. As a full-service restoration company, we also provide residents with efficient fire damage restoration if the damage has already been done. 

What to Look for in a Space Heater

With so many portable space heaters available on the market today, it’s important to make sure you’re getting a high-quality and safe one. There are several different types of electric space heaters including ceramic heaters, fan heaters, infrared heaters, and oil-filled heaters. All these types of heaters have their pros and cons, but always make sure to read the instructions and operation manual before using a new space heater.  

Refer to this checklist when searching for a reliable space heater:

  1. Always check that the portable space heater has the seal of a qualified testing laboratory before you purchase it. 
  2. Some portable space heaters are equipped with advanced technology that allow it to automatically shut off if it falls over. This is a very useful feature as a tipped over space heater can quickly lead to a fire. 
  3. Similarly, some space heaters are designed with a thermostat that turns off if it detects the space heater is overheating. 

Space Heater Safety Tips

While portable space heaters are small in size, they still require a great deal of wattage and provide a significant amount of heat to warm small rooms. Because of this, you should always plug your space heater into a wall outlet and not a surge protector or power strip. Wall outlets can handle a much higher wattage than the alternatives, decreasing the chance of a fire due to overheating. Even though surge protectors can protect against power surges, they are more prone to overheat when powering a space heater due to their limited wattage. Even an extension cord can potentially overheat when powering a portable space heater. This may be inconvenient, but protecting your home from a fire caused by improper space heater use is well worth it! 

Follow these additional guidelines to proper space heater use to prevent house fires and injuries:

  1. It’s very important that you keep all flammable materials away from your space heater. When flammable materials such as paper, clothing, blankets, and drapes are too close to your space heater, it can cause house fires. These materials must be kept at least 3 feet away from the space heater. For the same reason, it is recommended that space heaters are used on a level, non-flammable surface such as ceramic tile, rather than carpets and rugs. 
  2. Make sure the cords of your space heater are free from any frays or cracks and that all connections are secure. 
  3. To minimize the risk of burns, keep kids and pets away from portable space heaters.
  4. Read the operation manual thoroughly before using it.
  5. Turn your space heater off when you leave the room or go to bed.  
  6. Lastly, but no less important, make sure your smoke detectors are working properly at all times. This will allow you to catch a fire hazard before it escalates into a full-fledged fire. 

If you follow these simple precautions, you will be able to enjoy the warmth of your space heater without the looming threat of a house fire.

What to do if Your Space Heater Causes a Fire

Accidents can happen even when you have done everything you can to prevent a fire caused by a portable space heater. In the event you have a house fire, there are several steps you should take immediately. In order to keep everyone in your house safe, as well as prevent serious fire damage, you must extinguish the fire as quickly as possible. Keeping a fire extinguisher and a fire blanket in the house is a good precautionary measure as they are effective at putting out fires. If you are not able to extinguish the fire yourself, evacuate the premises immediately and call your local fire department.

Once the fire is extinguished, you can move onto the next step - returning your home to it’s pre-fire state by calling SERVPRO of Alamo Heights. When we arrive, we will begin our thorough fire damage repair process. This includes:

  1. Inspection and fire damage assessment: We will carefully inspect every part of your home that was affected by the fire. This is an important step in helping us decide on the most appropriate course of action to repair your home.
  2. Board-up and roof-tarping: If the fire compromised your home’s doors, walls, windows, or roof, we will board up missing windows and walls and place a tarp on your roof to prevent any further damage and maintain your home’s privacy and security. 
  3. Removal of smoke and soot: Fire damage often results in a great deal of smoke and soot covering the surfaces in your home. Not only does smoke and soot smell unpleasant, but breathing it can lead to health effects. Using our specialized equipment, we will remove all of the smoke and soot from your home.
  4. Cleaning and Sanitizing: Using trusted techniques, we clean and sanitize everything that can be saved that was damaged in the fire. We will also remove odors with industrial air-scrubbers and fogging equipment.
  5. Restoration: The final step is restoration. This may include replacing drywall and carpets, painting, or even reconstructing entire areas of your home. 

When you call SERVPRO of Alamo Heights, our fire damage restoration professionals will return your home to perfect condition quickly and reliably. We are available 24/7 for all your fire damage emergencies. When you need fire damage restoration, don’t wait! Give us a call at (210) 822-2063 and we will help you every step of the way. 

The Changing Season Bring Changing Fire Risk | SERVPRO® of Alamo Heights

9/22/2021 (Permalink)

a small campfire burning bright in the dark night Be mindful about fall fire safety. Always remember that SERVPRO of Alamo Heights is the trusted leader in the restoration industry.

The calendar might flip over soon to fall, but here in Alamo Heights, it will still feel like summer for a while.

Still, as the seasons change, they also usher in new fire hazards. So while we may still be hot, it’s a good time to review fire safety for the new season.

The Fire Pit, the Grill and the Campfire

As the heat begins to fade, more people will be doing outdoor activities—and among those will be increased use of fire pits, the grill and maybe even some campfires.

Knowing where and how to build a campfire is as important as knowing how to put it out. Use a match or lighter to set fire to dry leaves or twigs, then add dry wood and bigger sticks.

Avoid using an accelerant like kerosene or lighter fluid. Build your fire away from structures and other flammable objects.

Make sure to completely extinguish the flames and drown the embers as the right amount of breeze can fan a campfire back to life.

Burning Leaves

Your yard will soon accumulate dry, brown leaves, and many people like to dispose of these leaves by burning them. While drought conditions have eased in Alamo Heights, as well as the greater San Antonio area, this year plenty of caution should be exercised when burning outdoor leaves and refuse.

While burning is legal here, it would be wise to be check with local municipal authorities for burn permits. Always be aware of weather and wind conditions before burning.

Space Heaters

Portable space heaters are one of the most frequent causes of home fires in fall and winter. If a cooler night (or a freezing cold office) has you bringing out the heater, take precautions.

Keep your heater away from anything flammable. Keep kids away from space heaters, and make sure heaters are placed on a level surfaces away from draperies and other flammable items.

Halloween

While Halloween is still more than a month away, always remember that decorations and even costumes can be fire hazards. We’ll talk more about this later!

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

The Importance of Having Defensible Space Around Your Home | SERVPRO® of Alamo Heights

8/3/2021 (Permalink)

< img src =”driveway.jpg” alt = "a gated long brown pebble driveway tucked next to a large brick home ” > If your home is damaged by fire or any other reason, SERVPRO of Alamo Heights is ready and able to repair any damage.

Today, homeowners face a number of risks to their property. To add to that, wildfires are now becoming more prevalent. Since 1985, the number of wildfires and the amount of land they have consumed has been steadily trending upward.

Most of these wildfires are started by humans. Either by accident or deliberate, the effect is the same.

Destruction of natural resources and sometimes property and loss of life. There are a couple of tactics we can take to better prepare for a wildfire, but let’s start with simple things first. Simply being more careful is an important and easy step.

Another tactic is defensible space. But what is that?

Defining Defensible Space

Defensible space is the act of creating a protective zone around your house and property.

By creating a space free of combustible materials between 50 and 100 feet away from your home, you can increase the probability of surviving a wildfire. We call this defensible space. Clear away broken limbs, and keep gutters clean and free of debris.

The barrier you create around your property will help protect your home in the event a wildfire does happen. This space also gives firefighters a chance to regroup and refocus efforts where they can do the most good.

A few states require defensible space by law. In Texas, it’s recommended and good practice to do so.

Why Space Matters Around Your Home

Texas ranks as the second most common state for wildfires to occur. In 2020, we had 6,713 wildfires, affecting 256,826 acres of land.

As a whole, the United States recorded over 59,000 wildfires in 2020. 2021 is already starting out with a bang, with 25% more wildfires compared to the same time last year.

With fire an ever-present danger, many precautions should be taken, and defensible space is an easy space to start.

If your home is damaged by fire of any sort, wild or not, SERVPRO is ready and able to repair the damage caused. Get in touch today to get the pros on your team.

What to do if you have an electrical fire in your home

7/8/2021 (Permalink)

What is an electrical fire?

An electrical fire is a fire that’s started by the failure or malfunction of electrical machinery in your home. These fires originate inside of wires, circuit breakers, electrical panels, and more. Electrical fires can also be started by lighting equipment that is placed too close to combustible materials, such as curtains.

How to prevent an electrical fire

Poor maintenance to electrical equipment is shown to be the leading cause of electrical fires. The best way to ensure that your electrical equipment and wiring is working as it should is to schedule regular maintenance inspections with a certified electrician.

There’s also plenty of steps you can take in between inspections to prevent electrical fires:

  • Always check the wattage in the lightbulbs you’re using to ensure you’re not using too much or too little for the particular fixture.
  • Install child safety barriers on outlets so that children don’t harm themselves or accidentally start fires by messing with outlets.
  • Never use extension cords on high-powered equipment, such as heating and air conditioning units.
  • Do not overload outlets by plugging in too many things, or running more than one high-powered piece of equipment at once.
  • Never use devices with frayed cords, even phone chargers.
  • Don’t leave high-powered equipment like heating and air conditioning units on for too long, or unattended.
  • Pay attention to the warning signs! These include, but are not limited to, flickering lights, buzzing sounds, burning smells, circuit breakers that constantly trip, and discolored outlets.

What to do if an electrical fire occurs

If you catch an electrical fire quickly and it’s small, you may want to attempt to extinguish it before it spreads and grows larger. The first thing you should always do is cut off the source of the electricity to the fire. Once that’s done, you can attempt to extinguish the fire with baking soda (sodium bicarbonate) or a fire extinguisher. The only type of fire extinguisher that should ever be used on an electrical fire is a class C fire extinguisher. Any fire extinguisher besides a class C will not be effective against an electrical fire.

One of the most important things to remember when extinguishing an electrical fire is to NEVER attempt to put out an electrical fire with water. Throwing water on an electrical fire is likely to result in either a severe electric shock, or the fire spreading even further to other areas of the home.

If you are unable to extinguish an electrical fire

If your attempt to extinguish the electrical fire fails, or if the electrical fire is already too large by the time you’ve located it, the first and most important step is to GET OUT! There’s no need to be a hero when there is a rapidly spreading fire in your home. Alert other members of the household, then get everyone outside and away from the home as quickly as possible. If you’re able to, close doors behind you to try and contain the fire.

Once you’re a safe distance away, call 911! Firefighters will arrive as quickly as they can, and get to work putting out the electrical fire in your home.

After the firefighters have left, and the fire is extinguished, there’s still one place left to call: SERVPRO of Alamo Heights!

SERVPRO are the Alamo Heights TX fire damage restoration experts

The results after an extinguished electrical fire can be devastating. You may find that the affected area is covered in soot, ash, smoke damage, and even deep standing water. This is because when firefighters extinguish the fire, they use powerful hoses, and they can’t exactly clean up after themselves. That’s where SERVPRO comes in. Our number one goal is to restore your home to its pre-fire condition, so you can put tragedy behind you and get your life back as quickly as possible.

The experts at SERVPRO are available 24 hours a day, 7 days a week, 365 days a year. No matter when disaster strikes, SERVPRO is ready to head to your home fast, as soon as you pick up the phone to call us. It is essential that fire damage restoration is begun as quickly as possible. The longer that you have smoke and standing water lingering in your home, the more damage that you’ll be dealing with. When smoke and water stick around, they seep deep into whatever surface they’re penetrating, and create odors, mold, and other health-threatening issues. We typically arrive in under an hour to begin your fire damage restoration, to prevent these issues.

Our fire damage restoration process

 All fire situations are unique; some are more severe than others, and some take longer to restore. However, we treat every fire damage restoration job with the utmost care. This means employing our meticulous 5-step fire damage restoration process:

  1. Upon arriving at your home, we complete a thorough inspection of the affected area and place tarps and barriers to stop the spread of further damage.
  2. Usually, there is standing water left over from the firefighters. We always extract standing water first, then begin our drying process using dehumidifiers and specialized fans.
  3. Once the space is completely dried, we begin removing soot, smoke, ash, and other impurities leftover from the fire using professional equipment and thorough techniques.
  4. After impurities are removed, we begin fine cleaning and sanitizing details throughout the area. This includes any of your belongings that were affected by the fire. We will also remove odors with air scrubbers.
  5. Finally, we complete minor repairs and finishing touches, such as repairing drywall and re-painting walls and installing new carpets or flooring.

"Like it never even happened."

The fire damage restoration experts at SERVPRO of Alamo Heights are here to help, 24/7! Our promise to you is fantastic customer service and our absolute best work so that you can get your life and home back. It’ll be "Like it never even happened."

Give us a call at (210) 822-2063, or request online now!

Fire Safety for the Warmer Months | SERVPRO® of Alamo Heights

6/7/2021 (Permalink)

flames and smoke from a bonfire Restoring fire and smoke damage is one of our specialties. Contact SERVPRO of Alamo Heights to learn more.

Many people look forward to spring, as it is both naturally and symbolically a time of life and hope—a reminder that winter doesn’t last forever, an invitation to get out again and enjoy the outdoors, and maybe even an opportunity to hit reset on those New Year’s goals. Everything feels fresh and new, and there’s plenty of activity to enjoy socially.

There are also lots of barbecues and seasonal cookouts, family reunions, and graduation parties, which unfortunately also means there’s an increase in fire activity across the country.

In fact, spring sees more daily fires on average than any other time of year. But with just a little effort, you can do your part to prevent fires at home this season.

Let’s look at some great places to start:

The grill. This one gets the most blame, but that’s because it presents the most risk. Grills create a perfect opportunity for fires—beloved though they may be, the combination of flame, heat, grease and gas gives rise to danger easily. Make sure the grill is in proper working order with no leaks, is away from anything flammable (including the house) and is cleaned well between uses. Almost 20% of grill fires are due to poor cleaning.

The fire pit. Gather around and have some lively conversations in the backyard with close friends, but think about safety, too. Never leave kids around the fire pit by themselves. Keep a bucket of water next to the pit. Don’t add leaves or pine needles to the fire, and put out the fire slowly to avoid scattering embers. Bonus tip: If you roast marshmallows, do it over the embers and not the flames—they won’t catch fire and you’ll get the perfect roast.

Chimneys and dryer vents. Have your chimney inspected and cleaned out instead of just closing up til winter, and avoid potentially dangerous buildup of ash. Clean out your dryer’s vent pipe as a once-a-year checkup for trapped or clogged lint, even if you regularly clean the lint trap.

Your local SERVPRO technicians are on hand 247 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Call or click today and experience the SERVPRO difference.

Easy Steps You Can Take to Prevent Winter Fires at Your Poteet Home | SERVPRO® of Alamo Heights

1/22/2021 (Permalink)

large image of red, yellow and orange flames House fires tend to peak during the winter. SERVPRO of Alamo are available 24/7 in the event of an emergency.

More house fires happen during the winter months than at any other point during the year. There are various reasons for this, and they include everything from home heating mishaps to accidents that happen in the kitchen while you’re cooking up a big family meal.

House fires damage property, causing you to need fire and water damage restoration services to repair your home. But they can also cause injuries and deaths. Experts estimate that as many as 890 people die from house fires every year.

Of course, even homeowners who take necessary prevention steps aren’t always immune to the dangers fires can pose. But the good news is you can take small steps over the next few months that together make your fire risk much lower.

Fire Prevention Made Simple

Here are some steps experts recommend that can keep your home safer. Most of them are simple— and they can become a new, easy habit added to your daily routine.

Get your furnace checked. Even if your furnace seems to be working fine, it’s a good idea to have a professional check it for maintenance issues. For example, if your blades or vents are dirty and clogged, it can be a fire hazard.

Be careful with candle placement. Scented candles are a familiar winter comfort in many American homes. But if they’re left burning when you leave home or placed in a precarious spot, then they can be dangerous. Blow them out instead of leaving them burning. And never place them somewhere a child or pet can knock them over.

Don’t use extension cords for space heaters. The safest way to use these items is to plug them directly into the wall. If you need to rearrange your furniture a little, it’s a smart move and makes your home safer. Also, make sure your space heater is clear on all sides.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

We’re Alamo Heights’ Winter Fire Damage Experts | SERVPRO® of Alamo Heights

12/21/2020 (Permalink)

< img src =”firehome.jpg” alt = "firefighter with water hose trying to put out large flames engulfing brick home > If you have fire damage due to a heating malfunction or other issue, count on SERVPRO of Alamo to fully restore your home.

Fires can happen at any time, but they’re more common during the winter months than any other season of the year.

Christmas trees are a common cause of winter fires. But heating system malfunctions and kitchen fires also cause their share of issues for homeowners.

Why You Should Call Our Experts

While no one likes to think about the aftermath of a house fire, it’s a reality for millions of Americans every year. If you become one of them, our team can help you restore your home quickly and efficiently.

Here’s why we are Alamo Heights’ best resource for fire damage restoration:

We’re available at any time. House fires don’t happen on a set schedule, and starting the restoration process quickly is vital to repairing your home. Because we know that time matters when dealing with home restoration, our team is available 247 for emergencies.

We can do it all. Fire damage includes many things—and they aren’t necessarily things you would think about before you have to deal with the aftermath of a house fire. Water damage can result from putting out the fire. You’ll want the smell of smoke removed and the area repaired. We can even help with upholstery repair. If you need it, our team can help you do it.

Our team values restoration. We have the experience necessary to ensure you can get the help you need by working to save you money on both repairs and your insurance. Additionally, it can allow you to stay comfortable in the home you already own. We can make it like it hasn’t happened at all.

We’re a local team. While SERVPRO is a national company, we are locally owned and operated. That means our team can access resources, equipment and training necessary for the highest quality restoration work. But we also live here in the community and want to treat those we meet like our friends and neighbors. We think being here is an important benefit.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time to learn more about our restoration services.

Fire safety | SERVPRO® of Alamo Heights

12/3/2020 (Permalink)

Fires can happen at any time of the year, but now is the time to make a plan

With the holidays getting closer, it may be a good time to review your emergency fire plans with your family.

Making an Escape Plan

Make sure you and your family can make a home fire escape plan

This includes:

  • Clearing escape paths
  • Establishing a meeting point
  • Mark two ways out of every room (Doors, Windows, etc.)
  • Optional: Create a floor plan

Practicing fire safety

It is important to be mindful of fire safety when putting up holiday decorations. Here are some facts about fire safety:

  • Electrical distribution or lighting equipment was involved in almost half of home Christmas tree fires.

  • More than two of every five (42%) home Christmas tree fires started in the living room. Five percent were chimney or flue fires. One-fifth (21%) of the decoration fires started in the kitchen. Sixteen percent started in the living room, family room or den.

  • Half (51%) of December home decoration fires were started by candles, compared to one-third (32%) in January to November.

SERVPRO® of Alamo Heights is Here to Help this holiday season, we are always available to be there when you need us. Call us for more information: 210-822-2063

Tips for Fire Safety Ahead of the Holiday Season | SERVPRO® of Alamo Heights

11/11/2020 (Permalink)

multicolor strand of lights on wood floor Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Alamo will be here to help.

As the weather turns cooler and we prepare for the fast-approaching holiday season, there are many things to keep in mind. While gift guides and recipes are aplenty, it is important to keep fire safety at the forefront of everything you do this season.

It has been found that house fires peak in the wintertime, simply because most winter activities give them more of an opportunity to occur.

These risks should not keep you from participating in winter fun, however—it is just important to go about your cooking, heating and decorating safely so you do not accidentally become a victim of a house fire yourself.

Fire Safety Tips for Wintertime

Keep safe when cooking. Cooking is consistently one of the top causes of fires in the home, and because more people tend to cook large meals and participate in holiday baking, these types of fires often increase during the winter. Every time you cook, be certain to keep flammable objects away from the stove, make sure a fire extinguisher is handy and keep at least three feet around the stove clear of all other people, children and pets.

Heat the house with proper precautions. Another winter-specific hazard comes from space heaters and fireplaces being used to warm up the home. While you can use both of these tools safely, it is important to take the proper precautions every single time. Ensure you are using a space heater that is equipped with modern safety features such as a tip-over and overheating system, never use them with an extension cord and keep them a good distance from anything flammable. For fireplaces, be sure to do proper chimney maintenance and never leave a fire burning unattended.

Decorate with care. As households add Christmas trees, holiday lighting and other decorations to their home, electrical circuits can easily become overloaded and spark. Overloading electrical outlets and power strips is responsible for around 25% of Christmas tree fires every year. As you decorate, be sure to space out where you are plugging things in, avoid using any decorations with frayed wiring and always unplug everything before leaving the house or going to sleep.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

How You Can Increase Fire Safety in Your Home | SERVPRO® of Alamo Heights

9/7/2020 (Permalink)

white fire alarm being tested by a person If you experience any property damage due to a fire, we are here to help. Contact SERVPRO of Alamo to learn more.

Experiencing a house fire is something no one ever wants to go through, but unfortunately, it happens to many people every year. House fires can start and spread quickly—often in as little as 30 seconds and cause extreme devastation, but fortunately, many can be prevented by implementing a few fire safety tips around your household.

The best practice for fire safety is general prevention. Taking measures in your home to ensure a fire never starts is the best way to reduce your chances of ever having to deal with a fire or its complicated aftermath. Here are some tips for increasing fire safety in your household.

Tips for Increasing Household Fire Safety

Check your smoke detectors. Smoke detectors are the top safety measure for any home, and making sure that yours are operational is extremely important. Get in the habit of testing your smoke detectors on a monthly basis using their test button, and change the batteries whenever the unit begins to chirp.

Create a fire escape plan. Having a household fire escape plan is extremely important in case a fire does start and the smoke detectors sound. In many cases, you may only have two minutes to safely exit the home. Make sure every room has two accessible exits, that every family member knows what to do and that you have a designated meeting spot outside the home for once you all make it out safely.

Limit your fire risks. Limiting any risk of a fire is a great way to reduce the chances of one starting. Implementing simple safety tips such as never leaving the stove unattended, storing chemicals safely, keeping an eye on any candles or open flames and practicing smart electrical safety can go a long way in preventing any flames.

Keep a fire extinguisher handy. While you should only ever use a fire extinguisher if the fire is small and it is safe to do so, having one and knowing how to use it one can prevent a small incident from turning into a huge emergency. Keep a fire extinguisher in your kitchen and near any open flames and check it often to be sure it is still operational.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

Your Guide to Avoiding Grill Fires This Summer | SERVPRO® of Alamo Heights

7/25/2020 (Permalink)

a person grilling chicken and hot dogs on an outdoor grill SERVPRO of Alamo Heights are the fire restoration experts. To learn more give us a call or contact us online.

It is summertime, which means it is prime time to grill up everything, from meats to veggies to fruits for dessert. While grilling is a great way to get outdoors and keep your home’s kitchen cool, it is important to remember that grills still involve open flames, making them a big fire risk if you neglect to use them safely.

The U.S. Fire Administration estimates that there are over 5,500 grill fires annually, which cause millions in damage. Thankfully, with good grilling habits, you can significantly lower your risk of this happening.

Good Habits to Avoid Grill Fires

Create a safe zone around your grill. While it is certainly convenient to set your grill up on your deck, it may not be the safest place to plant your station. Grill flare-ups can seriously damage anything around, including porches, patio railings and decks—they have even been known to melt vinyl siding. It is recommended that you keep at least a three-feet safe zone around your grill at all times.

Clean your grill grates often. When you make heavy use of your grill, there is ample chance for food and fat to build up on the grates, which can pose a fire hazard. Getting into the habit of cleaning your grill after every use is a great way to prevent flare-ups due to these stuck-on particles.

Never leave the grill unattended. Even if the lid on the grill is closed, it can still create a fire risk that can quickly get out of hand. You should never leave your grill unattended, even for a moment, and make sure a fire extinguisher is always nearby so you can extinguish any stray flames right away.

Inspect the grill regularly. If you have a charcoal grill, there are fewer things that could lead to a sudden fire, but with gas grills, it is important to check them regularly and do maintenance where necessary. The propane tank, hoses and connectors can all wear down over time, leading to gas leaks that could cause a serious fire hazard next time you go to light it.

If you have a grill fire do damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Creating a Fire Drill Procedure for Your Business | SERVPRO® of Alamo Heights

6/25/2020 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Alamo Heights specializes in commercial fire restoration.

If you run a business with staff on-site, it is important that you educate all of your employees on fire safety for when they are on the premises.

Fires impact many businesses every single year and can be devastating, but by creating a regular fire drill routine with your employees, you can ensure that everyone can escape the building safely if flames do begin.

How to Establish a Fire Drill Procedure for Your Business

Consult with your local fire officials. Getting in touch with your local fire department is often a great place to start on any aspect of fire preparedness for your business. They will typically be happy to consult with you on fire safety measures your business can take, including the best evacuation routes and fire procedures to go over with your staff.

Communicate and mark fire evacuation routes. Involving the staff in your fire safety planning is a great way to make sure everyone is on the same page and can make everyone feel safer in the workplace. Make sure you install proper signage so that evacuation routes are well-designated, and communicate with staff so they know the route they will be taking at your next drill.

Have fire drills frequently. Once a fire begins to spread, time is not on your side in regard to escaping safely—that is why it is so important to ensure that staff have memorized exactly what to do through the participation in regular drills. Hosting drills at least every quarter should be sufficient to ensure staff knows exactly what to do.

Run different fire scenarios. There are many ways that a fire can start, so hosting drills that only deal with one scenario can do your staff a disservice if a real fire scenario is different from the one they have been practicing for. When you have your drills, have the fire originate in different areas and block various exits to make sure that staff can adapt their fire safety training to any situation.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

The Basics of Household Fire Safety | SERVPRO® of Alamo Heights

1/23/2020 (Permalink)

a person laying another wood log into hot burning fireplace A house fire can occur when you least expect it. SERVPRO of Alamo Heights is on call 24/7 and will guide you through any fire restoration project.

The importance of practicing fire safety cannot be overstated. House fires are one of the most common types of disasters that can happen to a family, and while property loss is an inconvenience, fires can also claim lives.

Though there is a surplus of fire safety information out there, it is not always easily accessible in one place—that is why we have put together a guide to the basics of house fire safety, so you can easily reference steps you can take to protect your household.

Top Tips for Household Fire Safety

Frequently Check Smoke Detectors. Smoke detectors should be installed in every room and hallway of the home, and include an interconnected system so they will all be triggered if one sounds. Check them every 30 days to ensure they are operational and replace them every 10 years.

Have a Fire Escape Plan. Having a plan in place for if a fire occurs is one of the best things you can do to keep everyone in your household safe. Ensure that all family members are aware of how to exit their rooms, how to check for fire behind doors and know the designated meeting space for everyone to reconvene outside.

Know How to Operate a Fire Extinguisher. Not only is it important to choose the right fire extinguisher, but it is also important to understand how to use one. Remember the P.A.S.S. method and rehearse it regularly to make sure it sticks.

Never Leave Flames Unattended. This may seem like an obvious one, but unattended flames and cooking appliances are some of the top causes of fires. Things that seem harmless, like scented candles or leaving a pot on the stove to simmer while you catch up on other things, can lead to big problems if a fire were to break out.

Keep a Closed-Door Policy. For nighttime fire safety, sleeping with the door closed is one of the best things you can do, as a door will hinder the spreading of the flames. Nighttime fires are quite common and are some of the most fatal, so practicing safe sleeping habits can help you and everyone else in the household stay protected.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

Why You Want SERVPRO® on Your Side After a Fire | SERVPRO® of Alamo Heights

11/6/2019 (Permalink)

black smoke coming out of windows from a burning house Having a team on your side after a disaster is a big relief. SERVPRO of Alamo Heights is here to help when a fire strikes.

The chill of winter is fast approaching, and with it, an increased risk of fire. The Red Cross reports that the rate of home fires peaks in winter months due to factors such as space heaters, Christmas lights and increased use of fireplaces.

While we all hope a fire will never happen to us, planning for what to do in case it does is wise. This includes creating a fire escape plan for your household but also choosing what restoration company to work with to mitigate the damage. By deciding this in advance, you will be able to better react should a fire occur.

Choosing a Fire Restoration Company

One of the most important things to look at in a fire restoration company is how well they will be able to restore your house and its contents to the pre-fire state. That is why we utilize three methods of deep-cleaning to ensure your life can resume like normal. Our trained technicians are able to perform:

Structural Cleaning

Fire damage can seep into every aspect of your home, even requiring the structural elements to need thorough cleaning. By doing a pretest, we will determine the extent of the damage first thing, then begin cleaning the required surfaces with the recommended equipment and cleaning solutions. This can involve cleaning soot deposits off surfaces and preparing walls for repainting by preparing the surfaces to adhere to paint.

Content Cleaning

What fills your home is just as valuable as the home itself, which is why we promise to take care of your belongings and restore what we are able to. We can clean and deodorize area rugs, furniture and upholstery in most cases, utilizing either wet or dry cleaning processes. All other belongings that are eligible will also be restored to preloss conditions, including electronics, furniture, clothing and more.

Deodorization Services

Fire can leave behind persistent smoke odors, but it can also leave behind hazardous soot particles that can lead to health issues. Instead of utilizing artificial fragrances to mask the odors, we are able to go to the source and remove them by utilizing air scrubbers and other tools. With a variety of deodorization methods available, we will work with you to find what is best for your situation.

If you’ve been affected by a fire, reach out to us right away! We are here 247 to help you recover.

Common Fire Hazards That Can Be Found in Your Home | SERVPRO® of Alamo Heights

9/9/2019 (Permalink)

No one likes thinking about the possibility of seeing their home damaged by fire, but unfortunately, it’s a harsh reality for a multitude of Americans.

One way you can help protect your home is by understanding fire hazards and knowing how to identify them. In this blog, we’ll be diving into two of the most common household fire hazards.

Candles can be problematic.

According to the National Fire Protection Association, during a five-year period from 2011 to 2015, fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles. In total, there were 82 deaths, 800 injuries and $295 million in direct property damage.

Candles caused 2 percent of reported home fires, with 3 percent of those fires resulting in death and 7 percent with injuries. There were an average of 24 home candle fires reported per day during those five years, with December being the prime time of the year for home candle fires.

Of all the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

When burning a candle, be sure it’s kept at least one foot away from anything that could burn and is in a sturdy holder that won’t easily tip over. Never use a candle if oxygen is used in the home and always blow out all candles before leaving a room or going to sleep.

Smoking can result in home disaster.

While cooking is the leading cause of home fires, smoking is the leading cause of home fire deaths.

An estimated 17,200 home structure fires were reported in 2014 due to smoking materials, which includes cigarettes, pipes and cigars. Those fires resulted in 570 deaths, 1,140 injuries and $426 million in property damage per the Coalition for Fire-Safe Cigarettes.

If you’re a smoker, it is safest to smoke outside, as most deaths result from fires that have started in living rooms, family rooms or bedrooms. Fire-safe cigarettes are the best option, and a deep, sturdy ashtray should be used.

Douse all cigarette butts and ashes in water or sand prior to throwing them out and keep in mind that one out of four fatal victims of smoking-material fires is not the smoker whose cigarette started the fire.

Fire hazards could be hiding in plain sight.

While candles and smoking are two of the most common causes of home structure fires, there are also other lesser-known hazards that could be present in your home.

Did you know that some kinds of glassware in your home could be a fire risk? When sunlight passes through them, the concentrated ray could ignite flammable materials, which is why it’s best to move glass accessories away from windows.

Dust bunnies can also pose a fire risk when collecting near electrical sockets and floor heaters. Sweeping or vacuuming your floors regularly and cleaning hard-to-reach areas like behind the entertainment system can help prevent buildup.

Also, look out for loose outlets in your home. The movement of these electrical outlets could loosen the wires connected to the outlet and create dangerous arcing.

Fire and smoke damage can be devastating to homes, and in many circumstances, can be accompanied by water damage from firefighting efforts. If your home is damaged, know that SERVPRO® of Alamo Heights is here to help restore your home to pre-fire condition.

Common Fire Hazards That Can Be Found in Your Home | SERVPRO® of Alamo Heights

8/24/2019 (Permalink)

No one likes thinking about the possibility of seeing their home damaged by fire, but unfortunately, it’s a harsh reality for a multitude of Americans.

One way you can help protect your home is by understanding fire hazards and knowing how to identify them. In this blog, we’ll be diving into two of the most common household fire hazards.

Candles can be problematic.

According to the National Fire Protection Association, during a five-year period from 2011 to 2015, fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles. In total, there were 82 deaths, 800 injuries and $295 million in direct property damage.

Candles caused 2 percent of reported home fires, with 3 percent of those fires resulting in death and 7 percent with injuries. There were an average of 24 home candle fires reported per day during those five years, with December being the prime time of the year for home candle fires.

Of all the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

When burning a candle, be sure it’s kept at least one foot away from anything that could burn and is in a sturdy holder that won’t easily tip over. Never use a candle if oxygen is used in the home and always blow out all candles before leaving a room or going to sleep.

Smoking can result in home disaster.

While cooking is the leading cause of home fires, smoking is the leading cause of home fire deaths.

An estimated 17,200 home structure fires were reported in 2014 due to smoking materials, which includes cigarettes, pipes and cigars. Those fires resulted in 570 deaths, 1,140 injuries and $426 million in property damage per the Coalition for Fire-Safe Cigarettes.

If you’re a smoker, it is safest to smoke outside, as most deaths result from fires that have started in living rooms, family rooms or bedrooms. Fire-safe cigarettes are the best option, and a deep, sturdy ashtray should be used.

Douse all cigarette butts and ashes in water or sand prior to throwing them out and keep in mind that one out of four fatal victims of smoking-material fires is not the smoker whose cigarette started the fire.

Fire hazards could be hiding in plain sight.

While candles and smoking are two of the most common causes of home structure fires, there are also other lesser-known hazards that could be present in your home.

Did you know that some kinds of glassware in your home could be a fire risk? When sunlight passes through them, the concentrated ray could ignite flammable materials, which is why it’s best to move glass accessories away from windows.

Dust bunnies can also pose a fire risk when collecting near electrical sockets and floor heaters. Sweeping or vacuuming your floors regularly and cleaning hard-to-reach areas like behind the entertainment system can help prevent buildup.

Also, look out for loose outlets in your home. The movement of these electrical outlets could loosen the wires connected to the outlet and create dangerous arcing.

Fire and smoke damage can be devastating to homes, and in many circumstances, can be accompanied by water damage from firefighting efforts. If your home is damaged, know that SERVPRO® of Alamo Heights is here to help restore your home to pre-fire condition.

Preventing House Fires in Your Home | SERVPRO® of Alamo Heights

8/8/2019 (Permalink)

Most homes come equipped with smoke alarms, but did you know that is not the only way you can mitigate your risk of a house fire?

House fires are more common than most people think and can happen for a variety of reasons. However, being educated about the statistics and prevention methods can go a long way in keeping your home fire-free.

House Fire Statistics

While a house fire may seem like it is something that would never happen to you, the NFPA reports that a fire department responds to a fire every 24 seconds in the United States.

Though over half of house fires are caused by cooking, appliances, faulty electrical wiring and carelessness with open flames are also often to blame. Because of how rapidly fires spread and how devastating they can be, it is essential to be vigilant in prevention for the safety of your household.

How to Prevent House Fires

The best way to handle a house fire is to be proactive so it never happens in the first place. Minimize your risk of a house fire with these tips:

Check smoke alarms. Smoke alarms should be tested once a month and replaced every 10 years.

Inspect your dryer. Always clean the lint reservoir of your dryer after each load of laundry. Also check the cords frequently to prevent any frays from developing.

Monitor open flames. Fires can start and spread faster than you think, which is why it is important to always monitor any open flame. Never leave candles or cooking unattended, and always extinguish the heat source when leaving the room.

Maintain electrical cords. Check cables and cords frequently for frayed spots and replace them immediately when they develop. Never run electrical cords under rugs or behind furniture, as they can produce heat.

Read product labels. Many regular household items are also highly flammable, such as products in aerosol cans and certain types of chemicals. Be sure these products stay away from heat and direct sunlight to prevent combustion.

If your home has suffered damage from a house fire, give us a call. We are certified in fire and soot remediation, and here to help 247.

It’s All About That “Restore First” Mentality | SERVPRO® of Alamo Heights

6/7/2019 (Permalink)

It’s well know that when disaster strikes, we provide a fast response to your crisis. However, there are other reasons why we should be one of your first calls if disaster strikes.

Our technicians have a “restore first” mentality, which is aided by the use of specialized equipment and cleaning techniques. This mentality also helps, when it comes to your property, to reduce the interruptions to life and helps get your home or business back to pre-disaster condition.

How We Do It

Knowing what to do after your property has suffered from fire damage is stressful, but that’s where we come in. After you call us, our team will quickly respond and get the project going.

Damage caused by fires is never the same—and while our specially trained team can come up with a unique solution that is tailored to your needs, the general process remains the same.

Here are the steps that are included in our process:

1. Emergency contact. When we receive your call, you will be asked a series of questions regarding the fire damage. This helps us make sure our team is dispatched with the appropriate equipment and resources.

2. Inspection and fire damage assessment. When our team arrives at your location, they will inspect and test adjoining rooms of the property to determine the extent of fire, smoke and soot damage. This helps us determine the right plan of action moving forward.

3. Immediate board-up and roof-tarp service. Because windows, walls and roofs are often compromised by fire damage, we will make sure that your property is secure and protected from further damage by boarding up missing windows and walls and placing a tarp on damaged roofs.

4. Water removal and drying (if water damage is present). Water damage can accompany fire damage; therefore, we’ll begin the removal process right away. Dehumidifiers and air movers are brought in to remove the remaining water and finish up the drying process.

5. Removal of smoke and soot from all surfaces. We have specialized equipment and techniques that are used to remove smoke and soot from ceilings, walls and other surfaces.

6. Cleaning and sanitizing. Whenever and wherever possible, we will clean restorable items and structures. Not only will they be cleaned, but industrial air scrubbers and fogging equipment are used to help remove odors.

7. Restoration. This is our final step in getting your property back to pre-fire condition. Restoration can include minor repairs like replacing drywall, painting and installing new carpet. It could also call for major repairs like reconstruction of damaged areas.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Alamo Heights is available for emergency cleanup and restoration services 24 hours a day, seven days a week.

Avoiding Fire Hazards in the Kitchen | SERVPRO® of Alamo Heights

5/23/2019 (Permalink)

The kitchen can be a wonderfully versatile place—a place for family and friends to gather, for quality time to be spent and where some delicious eats are cooked up. Unfortunately, the kitchen is also the space where many home fires can occur.

Cooking fires are the No. 1 cause of home fires and injuries and the leading cause of these kitchen fires is unattended cooking.

In 2017, State Farm paid out over $130 million in homeowners insurance claims related to grease and other cooking fires. According to the insurance company, these are the worst states for kitchen fires:

  • North Carolina
  • Texas
  • Pennsylvania
  • California
  • Ohio
  • Illinois
  • Maryland
  • New York
  • Alabama
  • Georgia
Kitchen Fire Safety Tips

Staying in the kitchen while cooking is not the only fire safety tip you should be following. Here are some other helpful tips to observe while cooking:

1. Be mindful of your clothing. Does your outfit have long, flowing sleeves or is it big and baggy? It could catch on fire if you aren’t careful while cooking over the stove. It’s best to wear short or close-fitted sleeve shirts and make sure any baggy shirts are tucked in or tied back.

2. Watch the items around the stovetop. Make sure you don’t have kitchen towels, oven mitts, appliance cords or even curtains too close to the stovetop when cooking. Ideally, anything flammable will be moved away from it.

3. Have a fire extinguisher in/near the kitchen. Hopefully you have at least one fire extinguisher located in your home, ideally one that is near your kitchen. Make sure you know how to properly use the extinguisher, just in case it is ever needed.

4. Do not throw hot grease in the garbage can. The grease may not be on fire, but it could be hot enough to cause something in the trash to burn. You should let the grease cool a bit and then dispose of it in an old coffee can. Also, know the smoke points of the oils you cook with. Be sure to never subject a low-smoke point oil to high heat when cooking, as it could catch fire.

5. Have a fire escape plan established. Thinking about the worst-case scenario is never fun, but it’s better to be prepared than unprepared if an emergency were to occur. Go over exit routes and designated meeting points with your family, making sure that everyone knows what to do.

Fire safety in the kitchen is an absolute necessity, as it can help prevent dangerous and destructive cooking fires. If your home has experienced damage from a cooking fire, know that SERVPRO® of Alamo Heights is here to make it “Like it never even happened.”

Wildfire Community Preparedness Day is Coming

3/27/2019 (Permalink)

Did you know that Wildfire Community Preparedness Day is coming up?  It is May 4th, 2019 and is an excellent day to come together in order to prepare for wildfires.  In 2018, there were 55,911 wildfires in the U.S., which burned 8.6 million acres, according to the Insurance Information Institute. Nearly 90% of wildfires are caused by humans.  Help reduce your community’s wildfire risk by participating in a local event for Wildfire Community Preparedness Day. To see a project map to locate local events, or for more information and resources to host your own event, visit wildfireprepday.org.  When we work together, we can prevent wildfires and help ensure a safer community.  SERVPRO of Alamo Heights supports preparedness efforts in our local community. 

Alamo Heights Fire Restoration Services

3/26/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Alamo Heights will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
210-822-2063

Common Fire Hazards That Can Be Found in Your Home | SERVPRO® of Alamo Heights

11/7/2018 (Permalink)

No one likes thinking about the possibility of seeing their home damaged by fire, but unfortunately, it’s a harsh reality for a multitude of Americans.

One way you can help protect your home is by understanding fire hazards and knowing how to identify them. In this blog, we’ll be diving into two of the most common household fire hazards.

Candles can be problematic.

According to the National Fire Protection Association, during a five-year period from 2011 to 2015, fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles. In total, there were 82 deaths, 800 injuries and $295 million in direct property damage.

Candles caused 2 percent of reported home fires, with 3 percent of those fires resulting in death and 7 percent with injuries. There were an average of 24 home candle fires reported per day during those five years, with December being the prime time of the year for home candle fires.

Of all the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

When burning a candle, be sure it’s kept at least one foot away from anything that could burn and is in a sturdy holder that won’t easily tip over. Never use a candle if oxygen is used in the home and always blow out all candles before leaving a room or going to sleep.

Smoking can result in home disaster.

While cooking is the leading cause of home fires, smoking is the leading cause of home fire deaths.

An estimated 17,200 home structure fires were reported in 2014 due to smoking materials, which includes cigarettes, pipes and cigars. Those fires resulted in 570 deaths, 1,140 injuries and $426 million in property damage per the Coalition for Fire-Safe Cigarettes.

If you’re a smoker, it is safest to smoke outside, as most deaths result from fires that have started in living rooms, family rooms or bedrooms. Fire-safe cigarettes are the best option, and a deep, sturdy ashtray should be used.

Douse all cigarette butts and ashes in water or sand prior to throwing them out and keep in mind that one out of four fatal victims of smoking-material fires is not the smoker whose cigarette started the fire.

Fire hazards could be hiding in plain sight.

While candles and smoking are two of the most common causes of home structure fires, there are also other lesser-known hazards that could be present in your home.

Did you know that some kinds of glassware in your home could be a fire risk? When sunlight passes through them, the concentrated ray could ignite flammable materials, which is why it’s best to move glass accessories away from windows.

Dust bunnies can also pose a fire risk when collecting near electrical sockets and floor heaters. Sweeping or vacuuming your floors regularly and cleaning hard-to-reach areas like behind the entertainment system can help prevent buildup.

Also, look out for loose outlets in your home. The movement of these electrical outlets could loosen the wires connected to the outlet and create dangerous arcing.

Fire and smoke damage can be devastating to homes, and in many circumstances, can be accompanied by water damage from firefighting efforts. If your home is damaged, know that SERVPRO® of Alamo Heights is here to help restore your home to pre-fire condition.

Does Your Family Know Fire Safety Basics? | SERVPRO® of Alamo Heights

10/19/2018 (Permalink)

Did you know that every year in the United States, more than 350,000 house fires occur, adding up to more than $5.5 billion in property damage? Beyond the financial costs, these fires also lead to nearly 3,000 deaths and another 10,000 injuries.

Your best defense against a fire is to prepare in advance. That’s why it’s important for every person in your family to know how to prevent fires and what to do if they occur.

Start teaching your kids basic fire safety guidelines early in life. Let’s also take a look at three other fire safety practices you can practice as a family:

Create a Plan

If a fire sparks, every person in the family needs to know what to do—including how to get out of the house and where to go once they’re out.

But don’t just create a plan and forget it.

As the saying goes, “practice makes perfect.” Regularly practice the routine of what to do. Doing so will make you more likely to remember the steps if an actual fire occurs.

Look Out for Fire Hazards

If you were to take a look through your home, you might be surprised how many fire hazards you spot! Take some time to go through every room and your outdoor space to uncover these hazards.

  • Make sure appliances are in good shape.
  • Check that electrical cords aren’t frayed or otherwise damaged.
  • Make sure outlets and/or extension cords aren’t overloaded.
  • Ensure light fixtures are using the correct wattage of light bulbs.
  • Double-check that electrical wiring is not covered up by rugs or carpet.

Watch Yourself in the Kitchen

Cooking is the biggest single cause of home fires. That’s why it’s important to be especially careful in the kitchen.

Anyone who’s cooking needs to practice some basic cooking safety:

  • Never cook when tired or otherwise not able to pay attention.
  • Always supervise kids and teens when they cook.
  • Keep a lid nearby when cooking on the stove in case of a grease fire. If a small grease fire occurs, smother it with the lid.
  • If the oven catches on fire, turn it off and keep the door closed.

If a kitchen fire occurs and begins to spread, leave the room and close the door.

If your family has experienced a fire and needs help restoring your home, SERVPRO® of Alamo Heights can help! Give us call to learn about our fire restoration services and what we can do for you.

How Professional Fire Damage Restoration Improves Your Business’s Quick Recovery Fire Damage Approved

7/12/2018 (Permalink)

Recover after fire damage with the help of SERVPRO

No business owner in San Antonio wants the focus for their clients or customers to be the company's ineffective recovery from a disaster. Keeping any damage from fire low key by trying to manage it in-house feels as though you retain control of both the recovery process and your brand. This benefits from this approach quickly become detriments when the challenges fire restoration derail your well-intentioned cleaning staff’s efforts. Involve our well-qualified and equipped fire damage crews to abate the effects fast and to health and restoration industry standards.

The fire damage in your San Antonio restaurant kitchen extinguished swiftly, but the damage is surprisingly pervasive. Smoke and soot are difficult to contain, especially when everyone involved concentrates on putting the fire out by any means possible. Concerns about the spread of fire residues assert after the fire department leaves. Our crews receive comprehensive training not only on basic cleaning at a fire site but also on a myriad of strategies to seek and halt migration of and remediate the non-combusted particles sent airborne during a conflagration.

Many restaurants use open layouts to connect diners to the magic occurring in the kitchen. With little blocking airflow, it is nearly impossible to stop fire residues from depositing on the tables, chairs, and flooring in your dining room. When SERVPRO’s crew arrives, we assess the extent of the fire damage apparent and plan to limit any further spread. If the majority of the damage is in the kitchen area, we can decide to set up a containment zone around the cooking area with heavy plastic sheeting and a negative pressure air scrubber system that prevents more residues from escaping into the spaces where your customers enjoy their meals. We use the walls and doors in place, but augment as needed to keep the spaces separated.

SERVPRO then matches the type of sooty residue  with suitable cleaning tools and products. Kitchen fires are frequently protein based, laying down a thin but tenacious lacquer-like film that can require solvents to dislodge. We get to work in the containment chamber on the surfaces close to the fire center using techniques that minimize smearing and are appropriate for the damaged materials.

Meanwhile, in the parts of your restaurant further from the burning, we evaluate the type of soot and other residues that invaded before the establishment of the containment perimeter. SERVPRO technicians can vary the products, techniques, and tools if we encounter different types of residues. Lighter, ashy residues respond well to vacuums, dusting, and dry sponging. Stickier residues need the addition of cleaners with wetting agents and surfactants to loosen for wiping or scrubbing.

All spaces are likely to need deodorization, and SERVPRO employs cutting-edge technology to eliminate smells through chemical neutralization. Cover-ups like candles or air fresheners fail while our resources are broad and eventually remove the odors when our trained employees monitor the process, adjusting the methods until we achieve success.

Fire damage restoration is a process best left to the experts rather than learned by trial and error. SERVPRO of Alamo Heights is available at (210-822-2063) 24 hours a day, year-round to meet your disaster recovery needs.

Click here for Historic sites to visit in San Antonio.

The Benefits of Using SERVPRO® of Alamo Heights!

4/4/2018 (Permalink)

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO® of Alamo Heights Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. 

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. Our SERVPRO® Professionals understand your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

Taking Control of the Flames

3/9/2018 (Permalink)

A backdraft of emotions often sweeps over the homeowners after a fire ravages a home. Fear, uncertainty, stress and doubt about the future of the property can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared.

So after the first wave of heroes have rescued the property, let your friendly neighbors from SERVPRO® of Alamo Heights help you restore it. With our highly trained professional technicians and cutting-edge technology, along with our open communication, we strive to restore not only the home, but the customer's peace of mind.

So, before you risk doing further damage by attempting to clean up the damage yourself, call your friends at SERVPRO® of Alamo Heights. Available 24/7- 210-822-2063

Alamo Heights Fire Damage Remediation Experts

2/9/2018 (Permalink)

Red fire flames Electrical Fire in San Antonio, TX

Living in this beautiful Alamo city, we don't often think about what happens if a fire damages our home or business.  Unfortunately fires can happen, and if they do you need professionals who have dealt with the fire remediation process before.  SERVPRO of Alamo Heights has the experience and expertise to help walk you through the fire damage remediation process from start to finish.  Now offering a full service experience from remediation to reconstruction, SERVPRO of Alamo Heights is your local SERVPRO that can quickly respond to any size fire damage.  SERVPRO of Alamo Heights can remediate whatever type of fire damage that occurs, ranging from the small kitchen grease fire to a fully involved commercial electrical fire.  Available twenty-four hours a day, three hundred and sixty-five days a week, SERVPRO of Alamo Heights is here to help at (210) 822-2063.

Putting Out Fires

12/29/2017 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Alamo Heights professionals can help prevent fire damage from creating long-term problems. Our SERVPRO professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible. 

Your SERVPRO of Alamo Heights professionals are available 24-hours a day, 365 days a year to help you regain control quickly.

Ask about our content claims inventory service and document restoration services.

Cooking During the Holidays

11/20/2017 (Permalink)

November—when cooler temperatures arrive, the leaves change, and family-oriented get-togethers, like Thanksgiving, begin the holiday season. While you are busy whipping up delicious dishes in the kitchen, it is also important to take time to remember safety.

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires.

Here at SERVPRO® of Alamo Heights we want to share with you some safety protocols to help keep your family safe.

  • Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.

  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.

  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.

  • Keep anything that can catch fire—oven mitts, wooden utensils, food packaging, towels, or curtains—away from the stovetop.

Every Second Counts in A Fire

10/11/2017 (Permalink)

House with flames bellowing out of it SERVPRO of Alamo Heights is here if a fire tries to interrupt your October

Every second counts during a fire. Fire experts agree; people have as little as two minutes to escape a burning home before it’s too late to get out.* In a matter of moments, a small flame can
become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed
and practiced a home fire escape plan.  Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least
twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and
then practicing the escape plan. The following are a few suggestions to help you develop an emergency escape plan.


Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that
lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors.  Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.


Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped. Make sure to mark the
location of the meeting place on your
escape plan.


Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home, with special considerations for elderly
or disabled individuals.


Practice your fire escape plan during the day and at nighttime, at least twice a year.

SERVPRO of Braun Station is "Ready for whatever happens" this summer

7/12/2017 (Permalink)

BBQ grill with flames coming out of it If your summer grilling results in a fire damage, contact your San Antonio fire clean-up experts at (210) 822-2063.

Each year, families and friends across the country enjoy the summer months with barbecues, camping trips, or by cooling off in a pool or lake. To enjoy these occasions, it is important to keep safety top of mind to ensure you have fun in the sun.


According to a recent study by the U.S. Consumer Product Safety Commission, nearly 11,900 Americans were injured by fireworks in 2015, with the majority happening in the month surrounding the Fourth of July. Another 8,700 are injured by charcoal/ wood-burning and propane grill fires. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping of the grill.

Grills also cause an average of 8,900 home structure or outdoor fires. “These fires caused an annual average of 50 civilian injuries and $2 million in direct property damage,” according to the National Fire Protection Association (NFPA).
If you enjoy lounging by the pool or going for a boat ride to cool off from the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near the water.


The summer season should be a time to make memories and enjoy the great outdoors. Don’t become a statistic. Take precautions to prevent these events from putting a damper on your summer months!

Dryer Vents and Fires in San Antonio, Texas

6/1/2017 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even
cause injury or death.


To reduce the risk of these fires happening in your or your insured’s home or business, SERVPRO® of Braun Station can help clean dryer vents and ducts that may have lint buildup.  Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load, and making sure the outdoor vent flap will open and is not restricted by tree branches, a bird’s nest, or other potential obstacles. For more information on
preventing fire damages by cleaning your dryer vents contact your local SERVPRO® of Alamo Heights Franchise at (210) 822-2063.
Professionals.

Alamo Heights Emergency Fire Tips

4/4/2017 (Permalink)

These emergency tips will assist you in taking proper action until your local SERVPRO® of Alamo Heights Franchise Professionals arrive. Follow these DOs and DON’Ts  to help reduce damage and increase  the chances of a successful restoration.


 


DO:



  •    Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.

  •     Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.

  •     If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.

  •     Wipe soot from metal kitchen and bathroom faucets, trim, and appliances.

  •     If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.

  •     Remove soot particles from plants with a damp cloth.

  •     Change HVAC filter, but leave system off until a trained professional can check the system.

  •     Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


DON’T:



  •     Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO® of Alamo Heights Franchise Professional.

  •     Don’t attempt to shampoo carpet, rugs, or upholstered furniture without first consulting your SERVPRO® of Alamo Heights Franchise Professional.

  •     Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.

  •     Don’t consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated.)

  •     Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.

  •     Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.


 


When fire & water damage take control of your life, SERVPRO of Alamo Heights will help you take it back.

What To Do Until SERVPRO of Alamo Heights Arrives: Fire Damage

3/20/2017 (Permalink)

When a fire suddenly occurs, it can be overwhelming and SERVPRO of Alamo Heights understands that feeling.  If a fire does occur at your home or office here are some tips of what to do and what not to do until we arrive.

 

DO:

  • Limit movement in the home or office to prevent soot particles from being embedded into upholstery & carpet.
  • Keep hands clean.  Soot on hands can further soil what they touch.
  • Place dry, colorfast towels or old linens on rugs, upholstery, & carpet traffic areas.
  • If your electricity is off, empty the freezer & refrigerator completely.  Then prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen & bathroom faucets, trim & appliances, then protect these surfaces with a light coating of lubricant.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.

DON'T:

  • Attempt to wash any walls or painted surfaces without first contacting your SERVPRO of Alamo Heights Franchise Professional.
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Alamo Heights
  • Attempt to clean any electrical appliances
  • Consume any food or beverages that may have been stored close to fire, heat or water.
  • Turn on ceiling fixtures if ceiling is wet.  The wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.

We are here 24/7 at 210-822-2063

SERVPRO of Alamo Heights Understands the Devastating Effects of a Fire Damage

3/20/2017 (Permalink)

Your home contains many of your most valuable possessions.  SERVPRO of Alamo Heights in Alamo Heights, TX understands the trauma that follows a home fire.  When fire damage takes control of your life, we help you take it back.
We provide many fire restoration services including:

  • Contents Services: one of the primary priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all of your belongings.  SERVPRO of Alamo Heights can provide a detailed room-by-room inventory of contents including digital photographs, suitable for filing insurance claims forms and relieving you of this often stressful and time consuming process.
  • Move Outs- if your home has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization, and storage while structural repairs are being completed.  A supervised moving crew can carefully pack and move the entire contents of your home.
  • Contents Cleaning- all of the restorable contents in affected areas will be professionally cleaned and deodorized.  SERVPRO of Alamo Heights begins by carefully inspecting and testing all materials to determine which cleaning methods are most appropriate.  SERVPRO of Alamo Heights can provide wet or dry cleaning.  Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible. 
  • Structural Cleaning services including ceiling, wall and flooring cleaning based on pretesting to determine the best method of cleaning
  • Deodorization: SERVPRO of Alamo Heights provides specialized services that rid your home of offensive odors left by fire or smoke damage.  

As a leader in fire and water cleanup and restoration, our number one goal is returning damage to its preloss conditions, doing all we can to make it "Like it never even happened."

Rapid Fire Remediation Response in Alamo Heights

3/9/2017 (Permalink)

Male technician in black SERVPRO shirt with khakis holding a sponge brush SERVPRO of Alamo Heights has the expertise to respond to your fire damage

The first 48 hours after a fire damage can make the difference between restoring versus replacing damaged property and personal belongings.  Rapid response and timely mitigation can help prevent fire damage from creating long-term problems. 

Your local SERVPRO of Alamo Heights Franchise Professionals understand returning to normal is your primary concern.  SERVPRO Response Teams are trained in caring for you both you & your property.  By responding quickly with a full line of fire cleanup and restoration services, SERVPRO of Alamo Heights can help get your home or business back up & running quickly & help protect your property & belongings. 

If your home or business suffers a fire damage, contact your hometown SERVPRO of Alamo Heights to help make it "Like it never even happened." Don't delay, call us today at (210) 822-2063.

Fire Extinguishers Save Lives

3/9/2017 (Permalink)

Fire extinguisher SERVPRO of Alamo Heights thinks all residents should own a working fire extinguisher

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

  • Pull the pin. Hold the nozzle  pointing away from you and  release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website.  Fire safety is one of our top priorities at SERVPRO of Alamo Heights.
at nfpa.org.

4 Fire Damage Tips From San Antonio's Restoration Pros

2/28/2017 (Permalink)

Fire damaged contents in front of a fire damaged home SERVPRO of Alamo Heights understands fire damage

If your home or office is hit with a fire, SERVPRO of Alamo Heights in San Antonio, TX, recommends taking some basic safety measures before occupying your building again. Once the fire is out and your family is safe, contact a fire damage company to complete restoration work and return your interior to its original condition again.

While you’re waiting for the fire damage restoration service to arrive, follow these tips to protect your belongings and prevent injuries to your loved ones:

  • Avoid Using Electricity: A house fire can damage your electrical system, making it extremely dangerous to operate lighting fixtures and appliances. To avoid being electrocuted, hold off until the fire restoration experts have completed restoring your interior.
  • Vacate the Premises: After a fire breaks out in a home, there’s no telling how much soot and ash has entered the ventilation system. Instead of continuing to live in your house, SERVPRO of Braun Station encourages you to find other accommodations until the fire damage crew is finished.
  • Purchase New Food: In addition to the soot and ash in the air, fires can cause foods to spoil, making them unfit to eat. It’s wise to avoid salvaging anything.
  • Wait to Clean: There’s no need in deep cleaning your carpets, upholstery, or floors until fire restoration is finished. Not only will you be risking your health, but the fire restoration company may need to replace or remove certain materials.

Knowing how to prevent further damage to your property and protect your family’s health will save you a huge headache in the long run. To schedule fire damage restoration work, call SERVPRO of Alamo Heights at (210) 822-2063.