Recent Fire Damage Posts

Preventing House Fires in Your Home | SERVPRO® of Alamo Heights

8/8/2019 (Permalink)

Most homes come equipped with smoke alarms, but did you know that is not the only way you can mitigate your risk of a house fire?

House fires are more common than most people think and can happen for a variety of reasons. However, being educated about the statistics and prevention methods can go a long way in keeping your home fire-free.

House Fire Statistics

While a house fire may seem like it is something that would never happen to you, the NFPA reports that a fire department responds to a fire every 24 seconds in the United States.

Though over half of house fires are caused by cooking, appliances, faulty electrical wiring and carelessness with open flames are also often to blame. Because of how rapidly fires spread and how devastating they can be, it is essential to be vigilant in prevention for the safety of your household.

How to Prevent House Fires

The best way to handle a house fire is to be proactive so it never happens in the first place. Minimize your risk of a house fire with these tips:

Check smoke alarms. Smoke alarms should be tested once a month and replaced every 10 years.

Inspect your dryer. Always clean the lint reservoir of your dryer after each load of laundry. Also check the cords frequently to prevent any frays from developing.

Monitor open flames. Fires can start and spread faster than you think, which is why it is important to always monitor any open flame. Never leave candles or cooking unattended, and always extinguish the heat source when leaving the room.

Maintain electrical cords. Check cables and cords frequently for frayed spots and replace them immediately when they develop. Never run electrical cords under rugs or behind furniture, as they can produce heat.

Read product labels. Many regular household items are also highly flammable, such as products in aerosol cans and certain types of chemicals. Be sure these products stay away from heat and direct sunlight to prevent combustion.

If your home has suffered damage from a house fire, give us a call. We are certified in fire and soot remediation, and here to help 247.

It’s All About That “Restore First” Mentality | SERVPRO® of Alamo Heights

6/7/2019 (Permalink)

It’s well know that when disaster strikes, we provide a fast response to your crisis. However, there are other reasons why we should be one of your first calls if disaster strikes.

Our technicians have a “restore first” mentality, which is aided by the use of specialized equipment and cleaning techniques. This mentality also helps, when it comes to your property, to reduce the interruptions to life and helps get your home or business back to pre-disaster condition.

How We Do It

Knowing what to do after your property has suffered from fire damage is stressful, but that’s where we come in. After you call us, our team will quickly respond and get the project going.

Damage caused by fires is never the same—and while our specially trained team can come up with a unique solution that is tailored to your needs, the general process remains the same.

Here are the steps that are included in our process:

1. Emergency contact. When we receive your call, you will be asked a series of questions regarding the fire damage. This helps us make sure our team is dispatched with the appropriate equipment and resources.

2. Inspection and fire damage assessment. When our team arrives at your location, they will inspect and test adjoining rooms of the property to determine the extent of fire, smoke and soot damage. This helps us determine the right plan of action moving forward.

3. Immediate board-up and roof-tarp service. Because windows, walls and roofs are often compromised by fire damage, we will make sure that your property is secure and protected from further damage by boarding up missing windows and walls and placing a tarp on damaged roofs.

4. Water removal and drying (if water damage is present). Water damage can accompany fire damage; therefore, we’ll begin the removal process right away. Dehumidifiers and air movers are brought in to remove the remaining water and finish up the drying process.

5. Removal of smoke and soot from all surfaces. We have specialized equipment and techniques that are used to remove smoke and soot from ceilings, walls and other surfaces.

6. Cleaning and sanitizing. Whenever and wherever possible, we will clean restorable items and structures. Not only will they be cleaned, but industrial air scrubbers and fogging equipment are used to help remove odors.

7. Restoration. This is our final step in getting your property back to pre-fire condition. Restoration can include minor repairs like replacing drywall, painting and installing new carpet. It could also call for major repairs like reconstruction of damaged areas.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Alamo Heights is available for emergency cleanup and restoration services 24 hours a day, seven days a week.

Avoiding Fire Hazards in the Kitchen | SERVPRO® of Alamo Heights

5/23/2019 (Permalink)

The kitchen can be a wonderfully versatile place—a place for family and friends to gather, for quality time to be spent and where some delicious eats are cooked up. Unfortunately, the kitchen is also the space where many home fires can occur.

Cooking fires are the No. 1 cause of home fires and injuries and the leading cause of these kitchen fires is unattended cooking.

In 2017, State Farm paid out over $130 million in homeowners insurance claims related to grease and other cooking fires. According to the insurance company, these are the worst states for kitchen fires:

  • North Carolina
  • Texas
  • Pennsylvania
  • California
  • Ohio
  • Illinois
  • Maryland
  • New York
  • Alabama
  • Georgia
Kitchen Fire Safety Tips

Staying in the kitchen while cooking is not the only fire safety tip you should be following. Here are some other helpful tips to observe while cooking:

1. Be mindful of your clothing. Does your outfit have long, flowing sleeves or is it big and baggy? It could catch on fire if you aren’t careful while cooking over the stove. It’s best to wear short or close-fitted sleeve shirts and make sure any baggy shirts are tucked in or tied back.

2. Watch the items around the stovetop. Make sure you don’t have kitchen towels, oven mitts, appliance cords or even curtains too close to the stovetop when cooking. Ideally, anything flammable will be moved away from it.

3. Have a fire extinguisher in/near the kitchen. Hopefully you have at least one fire extinguisher located in your home, ideally one that is near your kitchen. Make sure you know how to properly use the extinguisher, just in case it is ever needed.

4. Do not throw hot grease in the garbage can. The grease may not be on fire, but it could be hot enough to cause something in the trash to burn. You should let the grease cool a bit and then dispose of it in an old coffee can. Also, know the smoke points of the oils you cook with. Be sure to never subject a low-smoke point oil to high heat when cooking, as it could catch fire.

5. Have a fire escape plan established. Thinking about the worst-case scenario is never fun, but it’s better to be prepared than unprepared if an emergency were to occur. Go over exit routes and designated meeting points with your family, making sure that everyone knows what to do.

Fire safety in the kitchen is an absolute necessity, as it can help prevent dangerous and destructive cooking fires. If your home has experienced damage from a cooking fire, know that SERVPRO® of Alamo Heights is here to make it “Like it never even happened.”

Wildfire Community Preparedness Day is Coming

3/27/2019 (Permalink)

Did you know that Wildfire Community Preparedness Day is coming up?  It is May 4th, 2019 and is an excellent day to come together in order to prepare for wildfires.  In 2018, there were 55,911 wildfires in the U.S., which burned 8.6 million acres, according to the Insurance Information Institute. Nearly 90% of wildfires are caused by humans.  Help reduce your community’s wildfire risk by participating in a local event for Wildfire Community Preparedness Day. To see a project map to locate local events, or for more information and resources to host your own event, visit  When we work together, we can prevent wildfires and help ensure a safer community.  SERVPRO of Alamo Heights supports preparedness efforts in our local community. 

Alamo Heights Fire Restoration Services

3/26/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Alamo Heights will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 

Common Fire Hazards That Can Be Found in Your Home | SERVPRO® of Alamo Heights

11/7/2018 (Permalink)

No one likes thinking about the possibility of seeing their home damaged by fire, but unfortunately, it’s a harsh reality for a multitude of Americans.

One way you can help protect your home is by understanding fire hazards and knowing how to identify them. In this blog, we’ll be diving into two of the most common household fire hazards.

Candles can be problematic.

According to the National Fire Protection Association, during a five-year period from 2011 to 2015, fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles. In total, there were 82 deaths, 800 injuries and $295 million in direct property damage.

Candles caused 2 percent of reported home fires, with 3 percent of those fires resulting in death and 7 percent with injuries. There were an average of 24 home candle fires reported per day during those five years, with December being the prime time of the year for home candle fires.

Of all the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

When burning a candle, be sure it’s kept at least one foot away from anything that could burn and is in a sturdy holder that won’t easily tip over. Never use a candle if oxygen is used in the home and always blow out all candles before leaving a room or going to sleep.

Smoking can result in home disaster.

While cooking is the leading cause of home fires, smoking is the leading cause of home fire deaths.

An estimated 17,200 home structure fires were reported in 2014 due to smoking materials, which includes cigarettes, pipes and cigars. Those fires resulted in 570 deaths, 1,140 injuries and $426 million in property damage per the Coalition for Fire-Safe Cigarettes.

If you’re a smoker, it is safest to smoke outside, as most deaths result from fires that have started in living rooms, family rooms or bedrooms. Fire-safe cigarettes are the best option, and a deep, sturdy ashtray should be used.

Douse all cigarette butts and ashes in water or sand prior to throwing them out and keep in mind that one out of four fatal victims of smoking-material fires is not the smoker whose cigarette started the fire.

Fire hazards could be hiding in plain sight.

While candles and smoking are two of the most common causes of home structure fires, there are also other lesser-known hazards that could be present in your home.

Did you know that some kinds of glassware in your home could be a fire risk? When sunlight passes through them, the concentrated ray could ignite flammable materials, which is why it’s best to move glass accessories away from windows.

Dust bunnies can also pose a fire risk when collecting near electrical sockets and floor heaters. Sweeping or vacuuming your floors regularly and cleaning hard-to-reach areas like behind the entertainment system can help prevent buildup.

Also, look out for loose outlets in your home. The movement of these electrical outlets could loosen the wires connected to the outlet and create dangerous arcing.

Fire and smoke damage can be devastating to homes, and in many circumstances, can be accompanied by water damage from firefighting efforts. If your home is damaged, know that SERVPRO® of Alamo Heights is here to help restore your home to pre-fire condition.

Does Your Family Know Fire Safety Basics? | SERVPRO® of Alamo Heights

10/19/2018 (Permalink)

Did you know that every year in the United States, more than 350,000 house fires occur, adding up to more than $5.5 billion in property damage? Beyond the financial costs, these fires also lead to nearly 3,000 deaths and another 10,000 injuries.

Your best defense against a fire is to prepare in advance. That’s why it’s important for every person in your family to know how to prevent fires and what to do if they occur.

Start teaching your kids basic fire safety guidelines early in life. Let’s also take a look at three other fire safety practices you can practice as a family:

Create a Plan

If a fire sparks, every person in the family needs to know what to do—including how to get out of the house and where to go once they’re out.

But don’t just create a plan and forget it.

As the saying goes, “practice makes perfect.” Regularly practice the routine of what to do. Doing so will make you more likely to remember the steps if an actual fire occurs.

Look Out for Fire Hazards

If you were to take a look through your home, you might be surprised how many fire hazards you spot! Take some time to go through every room and your outdoor space to uncover these hazards.

  • Make sure appliances are in good shape.
  • Check that electrical cords aren’t frayed or otherwise damaged.
  • Make sure outlets and/or extension cords aren’t overloaded.
  • Ensure light fixtures are using the correct wattage of light bulbs.
  • Double-check that electrical wiring is not covered up by rugs or carpet.

Watch Yourself in the Kitchen

Cooking is the biggest single cause of home fires. That’s why it’s important to be especially careful in the kitchen.

Anyone who’s cooking needs to practice some basic cooking safety:

  • Never cook when tired or otherwise not able to pay attention.
  • Always supervise kids and teens when they cook.
  • Keep a lid nearby when cooking on the stove in case of a grease fire. If a small grease fire occurs, smother it with the lid.
  • If the oven catches on fire, turn it off and keep the door closed.

If a kitchen fire occurs and begins to spread, leave the room and close the door.

If your family has experienced a fire and needs help restoring your home, SERVPRO® of Alamo Heights can help! Give us call to learn about our fire restoration services and what we can do for you.

How to Clean Up After a Hoarder | SERVPRO® of Alamo Heights

10/11/2018 (Permalink)

Have you ever heard about hoarding? You might have seen it on the news or even on a favorite television program.

But while it’s often featured on TV and other forms of entertainment, it’s a dangerous issue that can increase the risk of safety and health hazards in the home.

What is hoarding, you might wonder? Hoarding is a classified mental disorder that causes people to obsessively hang on to possessions and causes compulsions to accumulate them in large quantities that can take over a home. Those items are rarely things of value—trash and other clutter are common.

As those items build up and begin to be piled on top of one another, they can present fire hazards, provide a breeding ground for insects or rodents, and allow for toxic mold growth.

If you’ve found that a loved one has been hoarding, what are you supposed to do? A team of professionals can help restore the space to a usable format.

What’s Involved in Hoarding Cleanup

Restoring a property after hoarding isn’t as simple as cleaning up and clearing out. Because pathogens may be involved, comprehensive cleaning by a professional team is recommended.

Removal of Dangerous Substances

Piles of hoarded objects and clutter can conceal dangerous hazards, including toxic mold and pests.

Partner with a team of professionals educated in safe removal principles and outfitted in the appropriate safety gear to ensure those safety hazards are removed entirely.

Removal of Items

This is likely what you think of as “cleaning up.” This step involves clearing the space of all clutter that has built up.

Items that weren’t actually hoarded, like furniture and kitchenware, may also need to be removed and discarded, since they are often compromised or contaminated by hoarding.

Complete Cleaning

Once the contents of the space are removed, professionals will then deep-clean the area. This makes the space usable again in the future.

Beyond simply cleaning, this step will also likely involve some odor mitigation and even biohazard removal.

In need of a team to help restore a space where hoarding has been an issue? Contact our team at SERVPRO® of Alamo Heights, and we’ll make it like it never even happened.

How Professional Fire Damage Restoration Improves Your Business’s Quick Recovery Fire Damage Approved

7/12/2018 (Permalink)

Recover after fire damage with the help of SERVPRO

No business owner in San Antonio wants the focus for their clients or customers to be the company's ineffective recovery from a disaster. Keeping any damage from fire low key by trying to manage it in-house feels as though you retain control of both the recovery process and your brand. This benefits from this approach quickly become detriments when the challenges fire restoration derail your well-intentioned cleaning staff’s efforts. Involve our well-qualified and equipped fire damage crews to abate the effects fast and to health and restoration industry standards.

The fire damage in your San Antonio restaurant kitchen extinguished swiftly, but the damage is surprisingly pervasive. Smoke and soot are difficult to contain, especially when everyone involved concentrates on putting the fire out by any means possible. Concerns about the spread of fire residues assert after the fire department leaves. Our crews receive comprehensive training not only on basic cleaning at a fire site but also on a myriad of strategies to seek and halt migration of and remediate the non-combusted particles sent airborne during a conflagration.

Many restaurants use open layouts to connect diners to the magic occurring in the kitchen. With little blocking airflow, it is nearly impossible to stop fire residues from depositing on the tables, chairs, and flooring in your dining room. When SERVPRO’s crew arrives, we assess the extent of the fire damage apparent and plan to limit any further spread. If the majority of the damage is in the kitchen area, we can decide to set up a containment zone around the cooking area with heavy plastic sheeting and a negative pressure air scrubber system that prevents more residues from escaping into the spaces where your customers enjoy their meals. We use the walls and doors in place, but augment as needed to keep the spaces separated.

SERVPRO then matches the type of sooty residue  with suitable cleaning tools and products. Kitchen fires are frequently protein based, laying down a thin but tenacious lacquer-like film that can require solvents to dislodge. We get to work in the containment chamber on the surfaces close to the fire center using techniques that minimize smearing and are appropriate for the damaged materials.

Meanwhile, in the parts of your restaurant further from the burning, we evaluate the type of soot and other residues that invaded before the establishment of the containment perimeter. SERVPRO technicians can vary the products, techniques, and tools if we encounter different types of residues. Lighter, ashy residues respond well to vacuums, dusting, and dry sponging. Stickier residues need the addition of cleaners with wetting agents and surfactants to loosen for wiping or scrubbing.

All spaces are likely to need deodorization, and SERVPRO employs cutting-edge technology to eliminate smells through chemical neutralization. Cover-ups like candles or air fresheners fail while our resources are broad and eventually remove the odors when our trained employees monitor the process, adjusting the methods until we achieve success.

Fire damage restoration is a process best left to the experts rather than learned by trial and error. SERVPRO of Alamo Heights is available at (210-822-2063) 24 hours a day, year-round to meet your disaster recovery needs.

Click here for Historic sites to visit in San Antonio.

The Benefits of Using SERVPRO® of Alamo Heights!

4/4/2018 (Permalink)

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO® of Alamo Heights Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. 

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. Our SERVPRO® Professionals understand your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

Taking Control of the Flames

3/9/2018 (Permalink)

A backdraft of emotions often sweeps over the homeowners after a fire ravages a home. Fear, uncertainty, stress and doubt about the future of the property can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared.

So after the first wave of heroes have rescued the property, let your friendly neighbors from SERVPRO® of Alamo Heights help you restore it. With our highly trained professional technicians and cutting-edge technology, along with our open communication, we strive to restore not only the home, but the customer's peace of mind.

So, before you risk doing further damage by attempting to clean up the damage yourself, call your friends at SERVPRO® of Alamo Heights. Available 24/7- 210-822-2063

Alamo Heights Fire Damage Remediation Experts

2/9/2018 (Permalink)

Electrical Fire in San Antonio, TX

Living in this beautiful Alamo city, we don't often think about what happens if a fire damages our home or business.  Unfortunately fires can happen, and if they do you need professionals who have dealt with the fire remediation process before.  SERVPRO of Alamo Heights has the experience and expertise to help walk you through the fire damage remediation process from start to finish.  Now offering a full service experience from remediation to reconstruction, SERVPRO of Alamo Heights is your local SERVPRO that can quickly respond to any size fire damage.  SERVPRO of Alamo Heights can remediate whatever type of fire damage that occurs, ranging from the small kitchen grease fire to a fully involved commercial electrical fire.  Available twenty-four hours a day, three hundred and sixty-five days a week, SERVPRO of Alamo Heights is here to help at (210) 822-2063.

Putting Out Fires

12/29/2017 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Alamo Heights professionals can help prevent fire damage from creating long-term problems. Our SERVPRO professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible. 

Your SERVPRO of Alamo Heights professionals are available 24-hours a day, 365 days a year to help you regain control quickly.

Ask about our content claims inventory service and document restoration services.

Cooking During the Holidays

11/20/2017 (Permalink)

November—when cooler temperatures arrive, the leaves change, and family-oriented get-togethers, like Thanksgiving, begin the holiday season. While you are busy whipping up delicious dishes in the kitchen, it is also important to take time to remember safety.

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires.

Here at SERVPRO® of Alamo Heights we want to share with you some safety protocols to help keep your family safe.

  • Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.

  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.

  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.

  • Keep anything that can catch fire—oven mitts, wooden utensils, food packaging, towels, or curtains—away from the stovetop.

Every Second Counts in A Fire

10/11/2017 (Permalink)

SERVPRO of Alamo Heights is here if a fire tries to interrupt your October

Every second counts during a fire. Fire experts agree; people have as little as two minutes to escape a burning home before it’s too late to get out.* In a matter of moments, a small flame can
become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed
and practiced a home fire escape plan.  Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least
twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and
then practicing the escape plan. The following are a few suggestions to help you develop an emergency escape plan.

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that
lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors.  Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped. Make sure to mark the
location of the meeting place on your
escape plan.

Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home, with special considerations for elderly
or disabled individuals.

Practice your fire escape plan during the day and at nighttime, at least twice a year.

SERVPRO of Braun Station is "Ready for whatever happens" this summer

7/12/2017 (Permalink)

If your summer grilling results in a fire damage, contact your San Antonio fire clean-up experts at (210) 822-2063.

Each year, families and friends across the country enjoy the summer months with barbecues, camping trips, or by cooling off in a pool or lake. To enjoy these occasions, it is important to keep safety top of mind to ensure you have fun in the sun.

According to a recent study by the U.S. Consumer Product Safety Commission, nearly 11,900 Americans were injured by fireworks in 2015, with the majority happening in the month surrounding the Fourth of July. Another 8,700 are injured by charcoal/ wood-burning and propane grill fires. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping of the grill.

Grills also cause an average of 8,900 home structure or outdoor fires. “These fires caused an annual average of 50 civilian injuries and $2 million in direct property damage,” according to the National Fire Protection Association (NFPA).
If you enjoy lounging by the pool or going for a boat ride to cool off from the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near the water.

The summer season should be a time to make memories and enjoy the great outdoors. Don’t become a statistic. Take precautions to prevent these events from putting a damper on your summer months!

Dryer Vents and Fires in San Antonio, Texas

6/1/2017 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even
cause injury or death.

To reduce the risk of these fires happening in your or your insured’s home or business, SERVPRO® of Braun Station can help clean dryer vents and ducts that may have lint buildup.  Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load, and making sure the outdoor vent flap will open and is not restricted by tree branches, a bird’s nest, or other potential obstacles. For more information on
preventing fire damages by cleaning your dryer vents contact your local SERVPRO® of Alamo Heights Franchise at (210) 822-2063.

Alamo Heights Emergency Fire Tips

4/4/2017 (Permalink)

These emergency tips will assist you in taking proper action until your local SERVPRO® of Alamo Heights Franchise Professionals arrive. Follow these DOs and DON’Ts  to help reduce damage and increase  the chances of a successful restoration.



  •    Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.

  •     Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.

  •     If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.

  •     Wipe soot from metal kitchen and bathroom faucets, trim, and appliances.

  •     If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.

  •     Remove soot particles from plants with a damp cloth.

  •     Change HVAC filter, but leave system off until a trained professional can check the system.

  •     Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


  •     Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO® of Alamo Heights Franchise Professional.

  •     Don’t attempt to shampoo carpet, rugs, or upholstered furniture without first consulting your SERVPRO® of Alamo Heights Franchise Professional.

  •     Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.

  •     Don’t consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated.)

  •     Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.

  •     Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.


When fire & water damage take control of your life, SERVPRO of Alamo Heights will help you take it back.

What To Do Until SERVPRO of Alamo Heights Arrives: Fire Damage

3/20/2017 (Permalink)

When a fire suddenly occurs, it can be overwhelming and SERVPRO of Alamo Heights understands that feeling.  If a fire does occur at your home or office here are some tips of what to do and what not to do until we arrive.



  • Limit movement in the home or office to prevent soot particles from being embedded into upholstery & carpet.
  • Keep hands clean.  Soot on hands can further soil what they touch.
  • Place dry, colorfast towels or old linens on rugs, upholstery, & carpet traffic areas.
  • If your electricity is off, empty the freezer & refrigerator completely.  Then prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen & bathroom faucets, trim & appliances, then protect these surfaces with a light coating of lubricant.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.


  • Attempt to wash any walls or painted surfaces without first contacting your SERVPRO of Alamo Heights Franchise Professional.
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Alamo Heights
  • Attempt to clean any electrical appliances
  • Consume any food or beverages that may have been stored close to fire, heat or water.
  • Turn on ceiling fixtures if ceiling is wet.  The wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.

We are here 24/7 at 210-822-2063

SERVPRO of Alamo Heights Understands the Devastating Effects of a Fire Damage

3/20/2017 (Permalink)

Your home contains many of your most valuable possessions.  SERVPRO of Alamo Heights in Alamo Heights, TX understands the trauma that follows a home fire.  When fire damage takes control of your life, we help you take it back.
We provide many fire restoration services including:

  • Contents Services: one of the primary priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all of your belongings.  SERVPRO of Alamo Heights can provide a detailed room-by-room inventory of contents including digital photographs, suitable for filing insurance claims forms and relieving you of this often stressful and time consuming process.
  • Move Outs- if your home has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization, and storage while structural repairs are being completed.  A supervised moving crew can carefully pack and move the entire contents of your home.
  • Contents Cleaning- all of the restorable contents in affected areas will be professionally cleaned and deodorized.  SERVPRO of Alamo Heights begins by carefully inspecting and testing all materials to determine which cleaning methods are most appropriate.  SERVPRO of Alamo Heights can provide wet or dry cleaning.  Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible. 
  • Structural Cleaning services including ceiling, wall and flooring cleaning based on pretesting to determine the best method of cleaning
  • Deodorization: SERVPRO of Alamo Heights provides specialized services that rid your home of offensive odors left by fire or smoke damage.  

As a leader in fire and water cleanup and restoration, our number one goal is returning damage to its preloss conditions, doing all we can to make it "Like it never even happened."

Rapid Fire Remediation Response in Alamo Heights

3/9/2017 (Permalink)

SERVPRO of Alamo Heights has the expertise to respond to your fire damage

The first 48 hours after a fire damage can make the difference between restoring versus replacing damaged property and personal belongings.  Rapid response and timely mitigation can help prevent fire damage from creating long-term problems. 


Your local SERVPRO of Alamo Heights Franchise Professionals understand returning to normal is your primary concern.  SERVPRO Response Teams are trained in caring for you both you & your property.  By responding quickly with a full line of fire cleanup and restoration services, SERVPRO of Alamo Heights can help get your home or business back up & running quickly & help protect your property & belongings. 


If your home or business suffers a fire damage, contact your hometown SERVPRO of Alamo Heights to help make it "Like it never even happened." Don't delay, call us today at (210) 822-2063.

Fire Extinguishers Save Lives

3/9/2017 (Permalink)

SERVPRO of Alamo Heights thinks all residents should own a working fire extinguisher

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

  • Pull the pin. Hold the nozzle  pointing away from you and  release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website.  Fire safety is one of our top priorities at SERVPRO of Alamo Heights.

4 Fire Damage Tips From San Antonio's Restoration Pros

2/28/2017 (Permalink)

SERVPRO of Alamo Heights understands fire damage

If your home or office is hit with a fire, SERVPRO of Alamo Heights in San Antonio, TX, recommends taking some basic safety measures before occupying your building again. Once the fire is out and your family is safe, contact a fire damage company to complete restoration work and return your interior to its original condition again.

While you’re waiting for the fire damage restoration service to arrive, follow these tips to protect your belongings and prevent injuries to your loved ones:

  • Avoid Using Electricity: A house fire can damage your electrical system, making it extremely dangerous to operate lighting fixtures and appliances. To avoid being electrocuted, hold off until the fire restoration experts have completed restoring your interior.
  • Vacate the Premises: After a fire breaks out in a home, there’s no telling how much soot and ash has entered the ventilation system. Instead of continuing to live in your house, SERVPRO of Braun Station encourages you to find other accommodations until the fire damage crew is finished.
  • Purchase New Food: In addition to the soot and ash in the air, fires can cause foods to spoil, making them unfit to eat. It’s wise to avoid salvaging anything.
  • Wait to Clean: There’s no need in deep cleaning your carpets, upholstery, or floors until fire restoration is finished. Not only will you be risking your health, but the fire restoration company may need to replace or remove certain materials.

Knowing how to prevent further damage to your property and protect your family’s health will save you a huge headache in the long run. To schedule fire damage restoration work, call SERVPRO of Alamo Heights at (210) 822-2063.