Recent Posts

Be “Ready for whatever happens” WITH THE SERVPRO Emergency READY PROGRAM

9/11/2017 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers,
business, and family.

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO® Emergency READY Profile® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas.

The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your local SERVPRO®  of Alamo Heights Franchise Professional as your
disaster mitigation and restoration provider, giving you access to 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation.
Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any
size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event
happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is
a little time, making it a great value that could save a lot of time in the future. Call your local SERVPRO® of Alamo Heights Franchise Professional to establish your Emergency
READY Profile®.

Why SERVPRO of Alamo Heights for Your Flood Clean-up Needs

8/17/2017 (Permalink)

Why should you choose SERVPRO of Alamo Heights?  Here is a real quote from a real customer who experienced flood damage in their home recently.

“To all the guys at SERVPRO® — I would like to give you all a pat on the back. I’ve never experienced anything like my house flooding before, and I have never experienced a cleanup
process either. It was nerveracking, but I have also never seen a crew come in and put forth that much effort putting our house back together again. The professionalism and speed were remarkable.
As a manager (Chief) of the Fire Department, I’ve always said my job was to get the things my employees need, and the employees’ job was to
make their boss look good. Well– SERVPRO® did just that.”
–Steve and Rita S., Tennessee

Hurricane Season 2017

8/9/2017 (Permalink)

Hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30. The Eastern Pacific hurricane season began in mid-May and also ends November 30.

Hurricanes can be life-threatening as well as cause serious property-threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business.

For more information and preparation tips, visit the Ready campaign website at

Commercial Response in San Antonio

8/1/2017 (Permalink)

We are always happy to be able to take care of our commercial clients on a moment's notice.  Here are some recent words of praise from some commercial customers:

“The SERVPRO® team gave me my life back! From start to finish they handled my situation with kindness, care and outstanding professionalism.”
—Joanne, FL

“I just wanted to drop you
a quick note to personally let
you know how pleased we were
for the extraordinary service we got from SERVPRO®! Much of our 60,000 sq. ft. building was flooded due to an activation of a sprinkler system. The SERVPRO® team was extremely responsive and professional in all respects. I personally witnessed their excellent leadership and communication skills, and my staff consistently praised their performance.”
—Doug, VA

If your commercial building experiences a loss, call us at (210) 822-2063.

SERVPRO of Braun Station is "Ready for whatever happens" this summer

7/12/2017 (Permalink)

Fire Damage SERVPRO of Braun Station is "Ready for whatever happens" this summer If your summer grilling results in a fire damage, contact your San Antonio fire clean-up experts at (210) 822-2063.

Each year, families and friends across the country enjoy the summer months with barbecues, camping trips, or by cooling off in a pool or lake. To enjoy these occasions, it is important to keep safety top of mind to ensure you have fun in the sun.

According to a recent study by the U.S. Consumer Product Safety Commission, nearly 11,900 Americans were injured by fireworks in 2015, with the majority happening in the month surrounding the Fourth of July. Another 8,700 are injured by charcoal/ wood-burning and propane grill fires. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping of the grill.

Grills also cause an average of 8,900 home structure or outdoor fires. “These fires caused an annual average of 50 civilian injuries and $2 million in direct property damage,” according to the National Fire Protection Association (NFPA).
If you enjoy lounging by the pool or going for a boat ride to cool off from the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near the water.

The summer season should be a time to make memories and enjoy the great outdoors. Don’t become a statistic. Take precautions to prevent these events from putting a damper on your summer months!

Why Choose SERVPRO of Alamo Heights for your San Antonio Water Damage?

7/5/2017 (Permalink)

SERVPRO of Alamo Heights is here to help with any of your home water damage remediation needs.  We take great pride in ensuring that all of our customer's have a positive experience.  Don't take our word, here is a quote from a customer:

I want to thank SERVPRO® for the service provided to me for a flooded duplex due to a
broken pipe. The damage was extensive, and even though I have built a couple of houses
for myself years ago, I did not have the time or contacts to proceed with the mitigation
and restoration work.

I was worried about the displacement of my tenants and completely losing them. SERVPRO® was on the scene within an hour. From the day of
the damage until the job was completed, it only took four weeks. This was no easy task.
I lost almost all the sheetrock downstairs. All the flooring throughout the unit needed to be replaced. The subflooring upstairs was buckled and ruined.  The trim had to be replaced,
the kitchen cabinets had to be pulled. Even the garage needed new sheetrock. Thank you for
the great service. You saved my duplex, kept my tenants, and helped me make peace with the insurance company. I’ve got you guys on speed dial. Thank you very much.
-David R.

Alamo Heights Mold Restoration Process

6/21/2017 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business.  Mold can affect your health & can also cause significant damage to your property.  Fortunately, your local SERVPRO of Alamo Heights Professionals have the necessary equipment to restore your home. 


Depending on the level of mold damage, drywall, sub-floors, and other building materials may be removed.  Restoration may involve minor repairs, such as replacing drywall, painting, & installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in your home or business.

Your local SERVPRO of Alamo Heights Franchise Professionals understand mold & mold growth.  We have the necessary equipment to restore your home or business after mold remediation.

Alamo Heights Commercial Restoration

6/7/2017 (Permalink)

SERVPRO of Alamo Heights has the expertise and experience to help with your Alamo Heights commercial damages.  SERVPRO of Alamo Heights has trained professionals to help with any fire, water, or mold damage remediation.  From a small kitchen fire to a completely engulfed high rise building, SERVPRO of Alamo Heights can help you with your fire remediation needs.  From a small pipe leak to a fully flooded 10,000 square foot office, SERVPRO of Alamo Heights is here to perform the water mitigation.  In addition to these emergency needs, we have the expertise to help with your microbial growth remediation.  So, if you are looking for a local family owned San Antonio company then, SERVPRO of Alamo Heights is your remediation experts.  We are available twenty-four hours a day, seven days a week at (210) 822-2063.

Dryer Vents and Fires in San Antonio, Texas

6/1/2017 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even
cause injury or death.

To reduce the risk of these fires happening in your or your insured’s home or business, SERVPRO® of Braun Station can help clean dryer vents and ducts that may have lint buildup.  Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load, and making sure the outdoor vent flap will open and is not restricted by tree branches, a bird’s nest, or other potential obstacles. For more information on
preventing fire damages by cleaning your dryer vents contact your local SERVPRO® of Alamo Heights Franchise at (210) 822-2063.

The Biology of Mold in Alamo Heights, Texas

5/23/2017 (Permalink)

Mold Remediation The Biology of Mold in Alamo Heights, Texas SERVPRO of Alamo Heights is here to help at the first signs of water damage to help prevent mold in your Alamo Heights home

How much do you know about mold?  SERVPRO of Alamo Heights knows a lot about mold and should be called at the first signs of microbial growth.  Did you know that mold is a fungus?  There are at least 20,000 species, but may be as many as 300,000 different species of mold.  It is classified as a saprophyte and most species derive nutrients from decomposing organic matter.  Mold grows by sending out branches via spores.  Airflow carries the spores off and they remain airborne until gravity finally causes them to settle.  So what makes mold harmful?  It is the mycotoxins that are produced by some fungi that attach to mold spores.  Do you know what mold requires to grow?  First, there must be mold spores, a food source (organic material), temperature between 32 degrees and 122 degrees Fahrenheit, water, and time (as little as 2 days).  If you notice microbial growth, call us today at (210) 822-2063.