The 6-Step Water Damage Restoration Process That Sets Us Apart | SERVPRO® of Alamo Heights
When your property incurs water damage, acting quickly is the single most important thing that you can do.
When you discover water damage, you can count on our six-step restoration process to truly restore your property to its pre-damage condition. Here’s how it works:
1. Initial Emergency Contact
You can call us 24 hours a day to begin the water restoration process because taking immediate action is crucial after water damage occurs. When you call us, we will ask you questions to get an overview of the damage and to help us determine what resources to dispatch to you.
2. Inspection and Damage Assessment
When we arrive on the scene in response to water damage, we will do a detailed property inspection to assess the scope of the damage and to develop a thorough plan of action. We will identify the water source, the category of water and check for safety concerns.
3. Moisture Extraction
The water extraction process will remove the majority of moisture via our vacuum and pump units. We will start this process as quickly as possible to lessen the likelihood of more damage occurring and to reduce drying time. We can also help you move out your belongings in the event that they might be damaged as well.
4. Dehumidifying and Drying
After the excess water has been removed, we can begin fully drying all porous materials that have absorbed water. Our industrial-grade equipment moves air quickly and helps moisture to evaporate as fast as possible, which will dry out floors, walls and carpets as well as discourage mold growth.
5. Cleaning and Repair
After sustaining water damage, impacted surfaces will typically require professional cleaning. In addition to structural cleaning, we will clean your belongings that are able to be restored. We will also do odor removal to prevent the musty odor that water-damaged objects often develop.
The final step is ensuring that your property is restored to its pre-water condition. This will involve things like drywall and flooring repairs or even reconstruction. By working with us, you are working with a company that can handle all elements of the restoration, including the difficult reconstruction parts that truly restores things back to their pre-damaged state.
If your home has been water-damaged, you can count on us to help. Call us 24⁄7 to get the process started.